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Hampton Inn & Suites by Hilton Waterloo St. Jacobs

2.5 star property

Photo gallery for Hampton Inn & Suites by Hilton Waterloo St. Jacobs

Free daily buffet breakfast
Reception
Indoor pool, open 9:00 AM to 10:00 AM, pool loungers
Terrace/patio
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly

Explore the area

View map
55 Benjamin Road, Township of Woolwich, ON, N2A4G8
  • Place, St. Jacobs Outlets
    ‪3 min walk‬
  • Place, St. Jacobs Market District Visitor Information Centre
    ‪5 min walk‬
  • Place, St Jacobs Farmers Market
    ‪6 min walk‬
  • Airport, Kitchener, ON (YKF-Region of Waterloo Intl.)
    ‪19 min drive‬

Room options

View all photos for Studio, 1 King Bed, Refrigerator & Microwave (Wet bar)

Pillow-top beds, desk, laptop workspace, soundproofing

Studio, 1 King Bed, Refrigerator & Microwave (Wet bar)

9.8 out of 10
Exceptional
(17 reviews)
  • 43 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Pillow-top beds, desk, laptop workspace, soundproofing

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

9.6 out of 10
Exceptional
(19 reviews)
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Refrigerator & Microwave

Pillow-top beds, desk, laptop workspace, soundproofing

Room, 2 Queen Beds, Refrigerator & Microwave

9.2 out of 10
Wonderful
(17 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

Pillow-top beds, desk, laptop workspace, soundproofing

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

9.4 out of 10
Exceptional
(6 reviews)
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 2 Queen Beds, Refrigerator & Microwave (Wet bar)

Studio, 2 Queen Beds, Refrigerator & Microwave (Wet bar)

Studio, 2 Queen Beds, Refrigerator & Microwave (Wet bar)

9.0 out of 10
Wonderful
(36 reviews)
  • 50 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Refrigerator & Microwave

Pillow-top beds, desk, laptop workspace, soundproofing

Room, 1 King Bed, Refrigerator & Microwave

9.6 out of 10
Exceptional
(65 reviews)
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Pillow-top beds, desk, laptop workspace, soundproofing

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

9.6 out of 10
Exceptional
(9 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Shower)

Pillow-top beds, desk, laptop workspace, soundproofing

Room, 2 Queen Beds, Non Smoking (Shower)

9.4 out of 10
Exceptional
(68 reviews)
  • Sleeps 4
  • 2 Queen Beds

1 King Bed Mobility/Hearing Accessible Room With Roll-in Shower-Non-Smoking

  • Sleeps 2

Guest Room With 1 King Bed And Mobility/Hearing Accessible With Tub-Nonsmoking

  • Sleeps 2

View all photos for Room, 2 Queen Beds, Non Smoking (Shower)

Pillow-top beds, desk, laptop workspace, soundproofing

Room, 2 Queen Beds, Non Smoking (Shower)

  • Sleeps 4

Studio, 1 King Bed, Refrigerator & Microwave (Wet bar)

  • Sleeps 4

Studio Suite With 2 Queen Beds, Microwave, Fridge And Wet Bar-Non-Smoking

  • Sleeps 6

2 QUEEN ROOM FRIDGE AND MICROWAVE W/TUB NS

  • Sleeps 4

King Room With Microwave And Fridge

  • Sleeps 2

2 Queens Mobility/Hearing Access Tub Nosmok

  • Sleeps 4

Similar properties

Exterior
Holiday Inn Express Hotel & Suites Waterloo - St Jacobs by IHG
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.3 out of 5, Excellent, 1,236 reviews
The price is AU$158
includes taxes & fees
21 Dec - 22 Dec
Holiday Inn Express Hotel & Suites Waterloo - St Jacobs by IHG

About the area

Township of Woolwich

Located in Township of Woolwich, Hampton Inn & Suites by Hilton Waterloo St. Jacobs is a 3-minute walk from St. Jacobs Outlets and 5 minutes by foot from St. Jacobs Market District Visitor Information Centre. .This hotel is 0.4 mi (0.6 km) from St Jacobs Farmers Market and 1.7 mi (2.8 km) from University of Waterloo.

What's nearby

  • St. Jacobs Country Playhouse - 2 min walk - 0.2 km
  • St. Jacobs Outlets - 3 min walk - 0.3 km
  • St. Jacobs Market District Visitor Information Centre - 5 min walk - 0.5 km
  • St Jacobs Farmers Market - 6 min walk - 0.6 km
  • University of Waterloo - 6 min drive - 4.7 km

Getting around

  • Kitchener Station - 15 min drive
  • Kitchener, ON (YKF-Region of Waterloo Intl.) - 20 min drive

Restaurants

  • ‪The Fritter Co - ‬7 min walk
  • ‪Ray Woodey's Craft Chippery - ‬6 min walk
  • ‪Tim Hortons - ‬16 min walk
  • ‪Perogie Palace - ‬7 min walk
  • ‪Dairy Queen - ‬4 min drive

About this property

Hampton Inn & Suites by Hilton Waterloo St. Jacobs

Hotel with free breakfast, 6-minute walk to St Jacobs Farmers Market
Hampton Inn & Suites by Hilton Waterloo St. Jacobs offers 108 accommodations with hair dryers and complimentary toiletries. Accommodations are furnished with desks and desk chairs. Beds feature pillowtop mattresses. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include bathtubs or showers with hydromassage showerheads. Cribs/infant beds (complimentary) and rollaway/extra beds (complimentary) are also available. Housekeeping is provided daily.
Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 108 guestrooms featuring microwaves. Your room comes with a pillowtop bed. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Be sure to enjoy recreational amenities including an indoor pool and a fitness center. Additional amenities at this hotel include a picnic area, barbecue grills, and a banquet hall.
Satisfy your appetite with local cuisine at Das Bar, a family restaurant which features a bar/lounge. Dining is also available at the coffee shop/cafe. A complimentary buffet breakfast is served daily from 6:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Event facilities at this hotel consist of a conference center and 3 meeting rooms. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6:00 AM and 10:00 AM.
Das Bar - This family restaurant specializes in local cuisine and serves dinner only. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Property amenities

Internet

  • Available in all rooms: Internet access

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Das Bar

Things to do

  • Bicycle tours
  • Gym
  • Indoor pool
  • Mini golf

Family friendly

  • Free rollaway/extra bed
  • In-room cot
  • In-room microwave
  • Indoor pool
  • Mini golf
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • Conference centre

Outdoors

  • Barbecue grill
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • Banquet hall
  • Built in 2020
  • Designated smoking areas (fines apply)
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Free rollaway/extra bed
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Laptop workspace
  • Mobile key entry
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive smart lock details
Guests are required to download the property's Hilton Honors mobile app before check-in
This property enforces quiet hours from 10:00 PM to 7:00 AM
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of CAD 84 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: CAD 84 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 9:00 AM to 10:00 AM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hampton Inn Suites by Hilton Waterloo St. Jacobs
Hampton Inn & Suites by Hilton Waterloo St. Jacobs Hotel

Hampton Inn & Suites by Hilton Waterloo St. Jacobs Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 709 out of 1110 reviews
Rating 8 - Good. 277 out of 1110 reviews
Rating 6 - Okay. 69 out of 1110 reviews
Rating 4 - Poor. 28 out of 1110 reviews
Rating 2 - Terrible. 27 out of 1110 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Huh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Haibin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean. Like it.
Stayed 1 night in Aug 2025

10/10 Excellent

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, amenities
We liked that the rooms were spacious.
Stayed 1 night in Aug 2025

2/10 Terrible

Alex

Stayed 2 nights in Aug 2025

10/10 Excellent

Tammy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and peaceful . Nice pool good breakfast and friendly staff.
Stayed 2 nights in Aug 2025

10/10 Excellent

Abdulaziz

Stayed 5 nights in Aug 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
The room was beautiful. Nice gym and warm pool
Stayed 1 night in Aug 2025

10/10 Excellent

Patricia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay with friends.
Stayed 2 nights in Aug 2025

10/10 Excellent

Doris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful clean rooms

Stayed 1 night in Aug 2025

10/10 Excellent

Rasheed Oyewole

Liked: Cleanliness, staff & service, amenities
Great
Stayed 4 nights in Aug 2025

10/10 Excellent

rolande

Liked: Cleanliness, staff & service, property conditions & facilities
I was totally amazed at the room for 3 people. It was spacious and welcoming and clean. Would definitely recommend to others and return when time permits.
Stayed 2 nights in Aug 2025

6/10 Okay

Frank, St Catharines

Travelled with family
Liked: Amenities, property conditions & facilities
We have stayed in this hotel previously this time the breakfast was just OK could’ve been better. The room was fine. The pillows we had were terrible like sleeping on pancakes, but all in all OK an experience.
Stayed 2 nights in Aug 2025

10/10 Excellent

Gord

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Breanna

Stayed 2 nights in Aug 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Always a great place.
Stayed 2 nights in Aug 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I found it to be quiet and clean. The room was spacious and had all the amenities required for a comfortable stay. The check-in process went smoothly! Lovely pool and delicious buffet breakfast! I would definitely recommend staying here!
A buffalo chicken wrap with a side of onion rings and a ice tea from the hotel restaurant was delicious!!
A lovely pool with lounge chairs on the deck area.
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay! Great hot breakfast with lots of seating to accommodate people. Friendly and informative staff.
Stayed 1 night in Aug 2025

10/10 Excellent

Marita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were good size and clean, comfortable bed.
Stayed 1 night in Aug 2025

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the 24 hour coffee made available and the breakfast was lovely.
Stayed 2 nights in Aug 2025

10/10 Excellent

Lisa

Stayed 1 night in Aug 2025

10/10 Excellent

Brian, Brights Grove

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

8/10 Good

Ashleigh

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No hassle. Very efficient check in/out. Just what you need after a 5 hour drive
Stayed 1 night in Aug 2025

10/10 Excellent

Aly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well kept clean and safe!!!
Stayed 2 nights in Aug 2025

8/10 Good

Leo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025