Homewood Suites by Hilton Waterloo/St. Jacobs

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Homewood Suites by Hilton Waterloo/St. Jacobs

Full-sized fridge, microwave, oven, stovetop
37-inch LCD TV with cable channels, TV, MP3 dock
Exterior
Snack bar
Terrace/patio

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
45 Benjamin Road, St Jacobs, Township of Woolwich, ON, N0B2N0
  • St. Jacobs Country Playhouse
    1 min walk
  • The Bistro - Eat. Drink. Connect
    1 min walk
  • Kitchener Station
    14 min drive
  • Kitchener, ON (YKF-Region of Waterloo Intl.)
    20 min drive

Room options

Suite, 2 Queen Beds

  • 78 sq m
  • Sleeps 5
  • 2 Queen Beds

Suite, 2 Bedrooms, Non Smoking

  • 98 sq m
  • Sleeps 7
  • 1 King Bed and 2 Queen Beds

Studio, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • 69 sq m
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Accessible (Hearing)

  • 69 sq m
  • Sleeps 3
  • 1 King Bed

Suite, 2 Queen Beds, Accessible (Hearing)

  • 78 sq m
  • Sleeps 5
  • 2 Queen Beds

Studio Suite, 1 King Bed

  • 65 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed

  • 69 sq m
  • Sleeps 4
  • 1 King Bed

Studio, 1 King Bed, Accessible (Hearing)

  • 69 sq m
  • Sleeps 3
  • 1 King Bed

Studio Suite, 1 King Bed

  • 65 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

About the area

Township of Woolwich

With a stay at Homewood Suites by Hilton Waterloo/St. Jacobs in Township of Woolwich, you'll be within a 5-minute drive of University of Waterloo and St. Jacobs Country Playhouse. .This hotel is 0.1 mi (0.2 km) from St. Jacobs Outlets and 0.2 mi (0.4 km) from St. Jacobs Market District Visitor Information Centre.

What's nearby

  • St. Jacobs Market District Visitor Information Centre - 5 min walk
  • St Jacobs Farmers Market - 9 min walk
  • University of Waterloo - 4 min drive
  • Conestoga Mall - 5 min drive
  • Wilfrid Laurier University - 6 min drive

Getting around

  • Kitchener Station - 14 min drive
  • Kitchener, ON (YKF-Region of Waterloo Intl.) - 20 min drive

Restaurants

  • ‪The Fritter Co - ‬7 min walk
  • ‪McDonald's - ‬4 min drive
  • ‪Subway - ‬4 min drive
  • ‪Tim Hortons - ‬17 min walk
  • ‪Jack's Family Restaurant - ‬3 min walk

About this property

Homewood Suites by Hilton Waterloo/St. Jacobs

Hotel with free breakfast, near University of Waterloo
Homewood Suites by Hilton Waterloo/St. Jacobs offers 97 accommodations with MP3 docking stations and safes. Accommodations are furnished with double sofa beds. 37-inch LCD televisions come with cable channels. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and ceiling fans. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 97 guestrooms, featuring kitchens with full-sized refrigerators/freezers and ovens. 37-inch LCD televisions with cable programming provide entertainment, while complimentary wired internet access keeps you connected. Conveniences include safes and desks, as well as phones with free local calls.
Enjoy a range of recreational amenities, including an indoor pool, a fitness center, and bicycles to rent. This hotel also features complimentary wireless internet access, gift shops/newsstands, and tour/ticket assistance.
Grab a bite from the snack bar/deli serving guests of Homewood Suites by Hilton Waterloo/St. Jacobs. Wrap up your day with a drink at the bar/lounge. A complimentary full breakfast is included.
Featured amenities include a business center, express check-in, and express check-out. Planning an event in Township of Woolwich? This hotel has 1200 square feet (111 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
Guests are offered a complimentary full breakfast.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (CAD 10), Free wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast
  • 1 bar
  • Manager's reception (select days)

Things to do

  • Bike rentals
  • Fitness centre
  • Indoor pool
  • Playground

Family friendly

  • Full-sized fridge
  • Corner/local shop
  • Indoor pool
  • Kitchen
  • Laundry facilities
  • Microwave
  • Playground
  • Separate dining area
  • Snack bar/deli
  • Sofa bed

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Business centre
  • Conference space (1200 square feet)
  • Meeting rooms

Outdoors

  • BBQ grill(s)

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Ceiling fan
  • Double sofa bed

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 37-inch LCD TV
  • TV channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dining room
  • Dishwasher
  • Kitchen
  • Microwave
  • Oven
  • Fridge
  • Stovetop

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive key retrieval information

Access methods

Staffed front desk, key retrieval

Pets

Pets allowed for an extra charge of CAD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Food and water bowls are available

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for in-room wireless internet: CAD 10 (rates may vary)
  • Pet fee: CAD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Homewood St Jacobs
Homewood St Jacobs Hotel
Homewood St Jacobs Hotel Waterloo
Homewood Suites Hilton Waterloo/St. Jacobs Township of Woolwich
Homewood Suites Hilton Waterloo/St. Jacobs Hotel Waterloo
wood Suites Hilton WaterlooSt
Homewood Suites Hilton Waterloo/St. Jacobs Waterloo
Homewood Suites By Hilton Waterloo/St. Jacobs, Ontario, Canada
Homewood Suites by Hilton Waterloo/St. Jacobs Hotel

Homewood Suites by Hilton Waterloo/St. Jacobs Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 647 out of 1002 reviews" "
Rating 8 - Good. 250 out of 1002 reviews" "
Rating 6 - Okay. 62 out of 1002 reviews" "
Rating 4 - Poor. 22 out of 1002 reviews" "
Rating 2 - Terrible. 21 out of 1002 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

chris

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was great til the fire alarm went off before 6am. The elevators were not working when I was going down around 8am to have breakfast. They were still not working upon checkout and I had to bring all my luggage down 4 floors to leave.
Stayed 1 night in Sep 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our room had a large refrigerator. Kitchen was equipped with cutlery, plates, bowls kettle, toaster.
Stayed 1 night in Sep 2024

8/10 Good

Brian

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thought the suite was well appointed but we did have some issues. The HVAC unit was loud and sounded like a washing machine which made sleeping uncomfortable. The fire alarm went off twice Sunday morning and was very disruptive to say the least. We thoroughly enjoyed our stay except for the items listed.
Stayed 2 nights in Sep 2024

6/10 Okay

donna

Business traveller
Liked: Cleanliness, property conditions & facilities
My flight was an early morning flight. Got to the hotel around 1030 am from New Brunswick.. i was up getting ready for travelling at 3 am. Arrived and asked if i could check in early.. was told to come back and check arounf 130 or 2. Came back at 140.. still no room avaliable. Checked at 2. Still nothing. Had to wait until 3 pm . I was exhausted. Then this morning at 630 am the fire alarm went off in my room... finally got back to sleep and then went off agaian at 730. I went out to sew fire fighters combing the area.. asked if i should leave and they said no. That everything was ok
Stayed 4 nights in Sep 2024

2/10 Terrible

Brandon

Travelled with family
Disliked: Room comfort
The elevator was broken for the entirety of the stay, and the fire alarm went off 3 times between 5am and 8am
Stayed 1 night in Sep 2024

8/10 Good

Lorne

Stayed 1 night in Aug 2024

6/10 Okay

Brian

Stayed 1 night in Sep 2024

8/10 Good

Rachael

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Slow service. We asked for more towels at the front desk. We were told house keeping would bring us some. They were never brought to us. We bumped into housekeeping hours later and had to asked again.
Stayed 2 nights in Sep 2024

10/10 Excellent

Frederick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No complaints. Everything was as expected.
Stayed 1 night in Sep 2024

10/10 Excellent

Wayne

Stayed 1 night in Sep 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Susan

Stayed 1 night in Sep 2024

10/10 Excellent

Yiwu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is clean and quiet. The free breakfast is also excellent.
Stayed 1 night in Sep 2024

10/10 Excellent

Gloria

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Wilbert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The moment we arrived we were invited to a reception. The check-in was easy, the accommodation was excellent and the breakfast was inviting and delicious. The staff were very friendly and helpful.
Stayed 1 night in Sep 2024

10/10 Excellent

margo

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel! Clean and aesthetically pleasing! Rooms were spacious and had a great feel to it!!
Stayed 1 night in Sep 2024

6/10 Okay

Jennifer

Liked: Staff & service
Disliked: Cleanliness
Peanuts and a bottle opener found in one of the rooms- hotel staff very attentive to this and resolved quickly
Stayed 3 nights in Aug 2024

8/10 Good

Beth

Stayed 1 night in Aug 2024

8/10 Good

barb

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Went for a quiet getaway with husband. Enjoyed it. Check in was busy but they managed it well.
Stayed 2 nights in Sep 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Nancy G

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable bed. Nice kitchenette. Lots of breakfast options.
Stayed 1 night in Sep 2024

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay. Breakfast options in the mornings were delish. There wasn’t a lot of hallway noise which was really nice. The only draw backs were the kitchen could have been stalker better. Room slept 7 but only had dishes for 4. A cutting board and a large salad bowl would have been nice as well. But we really enjoyed our stay.
Stayed 3 nights in Aug 2024

10/10 Excellent

Paul

Stayed 1 night in Aug 2024

8/10 Good

Laura

Stayed 1 night in Aug 2024

10/10 Excellent

Tina

Travelled with family
This is a great hotel. Has all the amenities you need for a short or even a long stay. Clean, friendly staff, good breakfast, hot coffee 24/7! When I’m in the area, this is my go-to place to stay.
Stayed 1 night in Aug 2024