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Hotel Kaiserhof

5.0 star property

Photo gallery for Hotel Kaiserhof

Indoor pool, outdoor pool, pool umbrellas, pool loungers
Exterior
Couples treatment room(s), sauna, steam room, body treatments
Couples treatment room(s), sauna, steam room, body treatments
2 bars/lounges, poolside bar

Reviews

10 out of 10
Exceptional

Popular amenities

  • Breakfast included
  • Bar
  • 24/7 front desk
  • Room service
  • Pool
  • Laundry

Explore the area

Map
Harmstätt 8 , Ellmau, Tirol, 6352
  • Bergdoktorhaus
    ‪12 min walk‬
  • Hartkaiser Gondola
    ‪3 min drive‬
  • Hausberg Ski Lift
    ‪3 min drive‬

Room options

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite

Suite

Suite

  • 58 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Double Room

Double Room | Living area

Double Room

  • 35 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Suite

Superior Suite

Superior Suite

  • 70 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

Exterior

Kempinski Hotel Das Tirol

  • Pool
  • Breakfast included
  • Spa
  • Pet-friendly
4.7 out of 5, Exceptional, (213)
The price is AU$900
for 1 room
includes taxes & fees
8 Mar - 9 Mar
Kempinski Hotel Das Tirol

About the area

Ellmau

Located in Ellmau, Hotel Kaiserhof is in the mountains, within a 5-minute drive of Bergdoktorhaus and Hartkaiser Gondola. .This family-friendly hotel is 17.2 mi (27.7 km) from Saalbach-Hinterglemm Ski Resort and 1.1 mi (1.8 km) from Ellmau Ski Resort and Village.

What's nearby

  • Bergdoktorhaus - 12 min walk
  • Hartkaiser Gondola - 3 min drive
  • Ellmau Ski Resort and Village - 3 min drive
  • KaiserBad Ellmau - 7 min drive
  • Astberg Ski Lift - 7 min drive

Getting around

  • Oberndorf in Tirol Station - 15 min drive
  • Munich Airport (MUC) - 115 min drive

Restaurants

  • ‪Ellmauer Hex - ‬4 min drive
  • ‪Internetcafe-Pub Memory - ‬6 min drive
  • ‪Panorama Restaurant Bergkaiser - ‬4 min drive
  • ‪Tirol Bar und Grill - ‬4 min drive
  • ‪D'Schupf - ‬6 min drive

About this property

Hotel Kaiserhof

Luxurious slopeside hotel with 5 restaurants
Hotel Kaiserhof offers 52 air-conditioned accommodations with iPod docking stations and minibars. Rooms open to balconies or patios. These individually decorated and furnished accommodations have separate sitting areas and include day beds. Beds feature down comforters and premium bedding. A pillow menu is available. Flat-screen televisions come with satellite channels and first-run movies. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries.

This Ellmau hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

An indoor pool and an outdoor pool are on site. Other recreational amenities include ski-in/ski-out access, a sauna, and a fitness center.

Children under 14 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

PanoramaSpa & Spa PurPur has 7 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 14 years old are not allowed in the spa without adult supervision.

Make yourself at home in one of the 52 individually decorated guestrooms, featuring iPod docking stations and minibars. Your bed comes with down comforters and premium bedding. Rooms have private balconies or patios. Flat-screen televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the convenience of ski-in/ski-out access at this hotel, which also features an outdoor pool and an indoor pool. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge). Guests can catch a ride to nearby destinations on the area shuttle (surcharge).
Grab a bite at one of the hotel's 5 restaurants, or stay in and take advantage of the room service (during limited hours). Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. A complimentary cooked-to-order breakfast is served daily from 7:30 AM to 10:30 AM.
Featured amenities include complimentary wired internet access, a 24-hour business center, and complimentary newspapers in the lobby. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
A complimentary cooked-to-order breakfast is served each morning between 7:30 AM and 10:30 AM.
Hotel Kaiserhof has 5 restaurants on site.
Late night fare is available from room service (during limited hours).

Languages

Bosnian, Croatian, Czech, Dutch, English, French, German, Hungarian, Italian, Russian, Slovak, Slovenian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free secured, covered self-parking on site
  • Free secured, covered valet parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Local area shuttle (surcharge)

Food and drink

  • Free cooked-to-order breakfast available daily 7:30 AM–10:30 AM
  • 5 restaurants
  • 2 bars/lounges and 1 poolside bar
  • Room service available

Things to do

  • Bike tour information
  • Bike parking
  • Billiards/pool table
  • Downhill skiing
  • Fitness centre
  • Full-service spa
  • Hiking/biking trails
  • Indoor pool
  • Mountain biking
  • Outdoor pool
  • Playground
  • Sauna
  • Snowshoeing
  • Steam room
  • Wine-tasting room
  • Winery release events

Family friendly

  • Babysitting (surcharge)
  • Free children's club
  • Free cots/infant beds
  • Free supervised childcare
  • Indoor pool
  • In-room childcare (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Ski-in/ski-out access
  • Ski passes
  • Ski storage
  • Tour/ticket assistance
  • Turndown service

Business services

  • 24-hour business centre

Outdoors

  • Garden
  • Picnic area
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 7 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Thalassotherapy

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Handrails in stairwells
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Renovated entire property – August 2020
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Feather duvet
  • Down duvet
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • CD player
  • First-run films
  • Flat-screen TV
  • iPod dock
  • Satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Individually decorated
  • Individually furnished
  • Phone
  • Safe
  • Separate sitting area
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 35 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.60 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 360 per room (one-way)
  • Pet fee: EUR 35 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

The seasonal pool will be open from May to September
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 14 years old are not allowed in the swimming pool or fitness facility without adult supervision
Children under 14 years old are not allowed in the spa without adult supervision

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 5 stars.

Property is also known as

Hotel Kaiserhof Ellmau
Kaiserhof Ellmau
Hotel Kaiserhof Hotel
Hotel Kaiserhof Ellmau
Hotel Kaiserhof Hotel Ellmau

Hotel Kaiserhof Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 4 out of 4 reviews
Rating 8 - Good. 0 out of 4 reviews
Rating 6 - Okay. 0 out of 4 reviews
Rating 4 - Poor. 0 out of 4 reviews
Rating 2 - Terrible. 0 out of 4 reviews

10/10

Cleanliness

9.6/10

Staff & service

10/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Marko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the Best
Stayed 5 nights in Feb 2022

10/10 Excellent

Dirk, Dresden

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
… it was perfect …
Stayed 2 nights in Nov 2024

10/10 Excellent

Karl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2019

10/10 Excellent

Jaroslav

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nas pobyt v hotelu byl ve vsem perfektni.Chvalime k nam srdecny pristup a ochota majitelu hotelu.Radi se tam vratime.Priroda je krasna s velkou moznosti vyletu,ktere jsme tez uskutecnili.Pozdravujeme timto hostitele.Hlavacovi
Stayed 3 nights in Jun 2018