All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 220 out of 527 reviews" "
10 - Excellent
220
Rating 8 - Good. 240 out of 527 reviews" "
8 - Good
240
Rating 6 - Okay. 53 out of 527 reviews" "
6 - Okay
53
Rating 4 - Poor. 11 out of 527 reviews" "
4 - Poor
11
Rating 2 - Terrible. 3 out of 527 reviews" "
2 - Terrible
3
8.8/10
Cleanliness
8.6/10
Staff & service
8.0/10
Amenities
8.2/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
6/10 Okay
moumita
Travelled with family and small children
15 Aug 2024
Liked: Cleanliness, staff & service, amenities
It is a very old property. It has world's one of the oldest working elevator. Property location is very convenient but the interior is pretty old.
Beautiful building across the Hbf, with an old and interesting lift. The rooms were beautiful with comfy bedding. Nice restaurants. Staff kind and helpful.
Chenxi
Stayed 1 night in Aug 2024
8/10 Good
Elda
Travelled with family
22 July 2024
Liked: Cleanliness, staff & service, room comfort
Great service and attitude of the staff. The beds are a bit old and way too soft to rest. The location is great.
Close to railway station.Very clean and comfortable .The staff were helpful and breakfast had a great variety of food.Stayed here about five times and would definitely come back
Great historic hotel, conveniently located next to the train station and the zoo. You can easy walk the city from here. An upgrade to a suite is worth it if you like more space and an updated feel. This was our second time staying at the hotel and we'll use it again the next time we are in Karlsruhe.
The Hotel is located centrally very nice and good layout. The breakfast was amazing. they also gave free fruit and champagne for my birthday and anniversary which was nice. The only thing was finding beetles in my room. When i complained they did nothing but give a 10 euro discount on dinner if we ate at restaurant which we didnt and never used the coupon i was disappointed they didnt do more or give discount on room.