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Best Western Knoxville Suites - Downtown

2.5 star property

Photo gallery for Best Western Knoxville Suites - Downtown

Lobby
Indoor pool
Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Third bed is a Sofabed)
Exterior
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot tub
  • Pool
  • Pet-friendly
  • Housekeeping
  • Parking included

Explore the area

Map
5317 Pratt Rd, Knoxville, TN, 37912
  • Knoxville Expo Center
    ‪2 min drive‬
  • Knoxville Convention Center
    ‪6 min drive‬
  • University of Tennessee
    ‪7 min drive‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪22 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Queen Bed, Accessible, Bathtub (with Sofabed)

In-room safe, iron/ironing board, free cots/infant beds, free WiFi

Suite, 1 Queen Bed, Accessible, Bathtub (with Sofabed)

  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Third bed is a Sofabed)

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Third bed is a Sofabed)

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Third bed is a Sofabed)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Queen Bed, Accessible, Non Smoking (with Sofabed)

In-room safe, iron/ironing board, free cots/infant beds, free WiFi

Suite, 1 Queen Bed, Accessible, Non Smoking (with Sofabed)

  • Sleeps 4
  • 1 Queen Bed

Similar properties

Bar (on property)

Holiday Inn Knoxville-West, I-40 & I-75 by IHG

  • Pool
  • Hot tub
  • Pet-friendly
  • Kids pool
4.2 out of 5, Very good, (1166)
The price is AU$278
for 1 room
includes taxes & fees
11 Apr - 12 Apr
Holiday Inn Knoxville-West, I-40 & I-75 by IHG

About the area

Knoxville

Located in Knoxville (Inskip), Best Western Knoxville Suites - Downtown is within a 10-minute drive of University of Tennessee and Knoxville Convention Center. .This hotel is 5.7 mi (9.2 km) from Neyland Stadium and 6.1 mi (9.9 km) from Thompson–Boling Arena.

What's nearby

  • Knoxville Expo Center - 2 min drive - 2.2 km
  • Knoxville Convention Center - 6 min drive - 8.2 km
  • University of Tennessee - 7 min drive - 8.6 km
  • Neyland Stadium - 8 min drive - 9.2 km
  • Knoxville Zoo - 8 min drive - 12.0 km

Getting around

  • McGhee Tyson Airport (TYS) - 22 min drive

Restaurants

  • ‪McDonald's - ‬12 min walk
  • ‪Cracker Barrel - ‬9 min walk
  • ‪Hexagon Brewing Company - ‬7 min drive
  • ‪Austin's Steak & Homestyle Buffet - ‬18 min walk
  • ‪Pizza Inn - ‬2 min drive

About this property

Best Western Knoxville Suites - Downtown

Hotel in Knoxville with free breakfast and a fitness center
Best Western Knoxville Suites - Downtown offers 58 air-conditioned accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas and include sofa beds. LCD televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
Make yourself at home in one of the 58 air-conditioned rooms featuring refrigerators and microwaves. Wired and wireless internet access is complimentary, and LCD televisions with cable programming provide entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and separate sitting areas, as well as phones with free local calls.
Don't miss out on the many recreational opportunities, including an indoor pool, a hot tub, and a fitness center. This hotel also features complimentary wireless internet access and a vending machine.
Grab a bite from the grocery/convenience store serving guests of Best Western Knoxville Suites - Downtown. A complimentary full breakfast is served daily from 6:00 AM to 9:00 AM.
Featured amenities include complimentary wired internet access, a 24-hour business center, and complimentary newspapers in the lobby. Free self parking is available onsite.
A complimentary full breakfast is served each morning between 6:00 AM and 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Gym
  • Hot tub
  • Indoor pool

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (173 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15.00 per pet, per night

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: USD 15.00 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Knoxville
Best Western Knoxville Suites Downtown Hotel
Best Western Suites Hotel Knoxville
Best Western Suites Knoxville
Knoxville Best Western
Knoxville Suites
Best Western Knoxville Hotel Knoxville
Best Western Knoxville Suites Hotel
Best Western Knoxville Suites Downtown
Knoxville Suites Knoxville
Best Western Knoxville Suites - Downtown Hotel
Best Western Knoxville Suites - Downtown Knoxville
Best Western Knoxville Suites - Downtown Hotel Knoxville

Best Western Knoxville Suites - Downtown Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 427 out of 1044 reviews
Rating 8 - Good. 310 out of 1044 reviews
Rating 6 - Okay. 162 out of 1044 reviews
Rating 4 - Poor. 91 out of 1044 reviews
Rating 2 - Terrible. 54 out of 1044 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Stacy

Liked: Staff & service
Disliked: Property conditions & facilities
it was ok
Stayed 1 night in Dec 2024

2/10 Terrible

Marcey

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Way over rated hotel.
The first room we were given the door to the roo. Was open when we arrived as we walked in the toilet was full of poop clogged and overflowed on the floor none of the beds were made neither was the sofa bed. The second room we were given was a little better but you can room service hadnt dont a good job cleaning as there were plastic knives under the bench. Most of the light fixtures were not on very well. The drywall in the room was cracked and or falling apart in some areas. If it wasnt for the fact I was the only one able to drive i would have left to find another place to stay. The next morning and the breakfast also left room to be desired.. our cups had hairs in them so we gave up on eating and left.
Stayed 1 night in Dec 2024

10/10 Excellent

John

Stayed 1 night in Dec 2024

10/10 Excellent

Matthew

Stayed 1 night in Sep 2024

10/10 Excellent

Maegan

Liked: Cleanliness, staff & service, property conditions & facilities
Nice rooms and nice staff
Stayed 2 nights in Oct 2024

10/10 Excellent

Senacia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, very nice staff and i felt safe there.
Stayed 1 night in Dec 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Staff super friendly and helpful, but hotel is old
Staff was super friendly and helpful. The hotel is definitely older. The drain in the shower backed up, which maintenance did come snake. The hot tub was not hot, which the front desk staff did fix, but it was not available at the time we tried to use it as it took a few hours to heat up, the water in the shower did not get as hot as I prefer a shower, the bathroom walls had mold at the top, and the room smelled decent initially, but after the first night there, the dog smell started to become more apparent. While it was ok of a stay, would definitely not stay. Want to reiterate that the staff was all super friendly and helpful.
Stayed 2 nights in Dec 2024

8/10 Good

Sandra

Stayed 1 night in Nov 2024

10/10 Excellent

Andrea

Stayed 3 nights in Nov 2024

4/10 Poor

Sheli

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
We were looking for an affordable place to stay with our family and saw that this hotel has good ratings and was affordable so we booked it. The front desk staff was extremely friendly and helpful. The hotel is in desperate need of an update, and unfortunately it really took away from the experience. Our beds were clean and pretty comfortable but the mattress on the sleeper sofa was filthy and we ended up not using it due to that. A fresh coat of paint and new carpet throughout as well as new sleeper sofas would make a huge difference in this hotel’s overall condition and I think could also boost the business.
Stayed 1 night in Nov 2024

8/10 Good

Natalie

Stayed 1 night in Nov 2024

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, property conditions & facilities
Great price,staff was extremely friendly!
Stayed 2 nights in Nov 2024

8/10 Good

Eric

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fine stay just a little dated property. Staff were welcoming. Not really a walkable area location for dinner.
Stayed 1 night in Nov 2024

4/10 Poor

Ryan C

Stayed 1 night in Nov 2024

8/10 Good

Tara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

4/10 Poor

Emily

Stayed 1 night in Nov 2024

10/10 Excellent

Amanda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Game Day
The staff and managers were very knowledgeable and professional.
Stayed 1 night in Nov 2024

6/10 Okay

Terri

Travelled with family
Stayed 1 night in Nov 2024

10/10 Excellent

Tracy

Stayed 1 night in Nov 2024

8/10 Good

Stephanie

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

8/10 Good

Randall

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Positive stay
Turned out to be just what we needed. I would definitely stay here again.
Stayed 1 night in Nov 2024

10/10 Excellent

Beth

Travelled with group
Liked: Cleanliness, staff & service, amenities
We were very happy with our stay in Knoxville. Hotel staff was very friendly.
Stayed 1 night in Nov 2024

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024