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Candlewood Suites Knoxville Airport-Alcoa, an IHG Hotel

2.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Candlewood Suites Knoxville Airport-Alcoa, an IHG Hotel

Studio Suite, 1 King Bed
BBQ/picnic area
Full-sized fridge, microwave, stovetop, dishwasher
Lobby
Lobby

Reviews

8.4 out of 10

Very good

Popular amenities

  • Parking available
    Parking available
  • Free airport shuttle
    Free airport shuttle
  • Pool
    Pool
  • Gym
    Gym
  • Pet-friendly
    Pet-friendly
  • Laundry
    Laundry

Explore the area

Map
176 Cusick Road, Alcoa, TN, 37701
  • Fort Loudoun Lake
    6 min drive
  • Maryville College
    7 min drive
  • Cades Cove Museum
    8 min drive
  • Knoxville, TN (TYS-McGhee Tyson)
    16 min walk

Room options

View all photos for Studio Suite, 1 Queen Bed

In-room safe, desk, blackout curtains, iron/ironing board

Studio Suite, 1 Queen Bed

  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 2 Double Beds

In-room safe, desk, blackout curtains, iron/ironing board

Studio Suite, 2 Double Beds

  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Kitchen (Living Area)

Suite, 1 Bedroom, Kitchen (Living Area)

Suite, 1 Bedroom, Kitchen (Living Area)

  • 33 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed

Studio Suite, 1 King Bed

Studio Suite, 1 King Bed

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (Communication, Mobility Accessible)

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 Bedroom, Accessible (Communication, Mobility Accessible)

  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Accessible (Communication Accessible)

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 Bedroom, Accessible (Communication Accessible)

  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Accessible (Comm, Mobil, Accessible Tub)

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 Bedroom, Accessible (Comm, Mobil, Accessible Tub)

  • 35 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 2 Double Beds, Accessible (Communication Accessible)

In-room safe, desk, blackout curtains, iron/ironing board

Studio Suite, 2 Double Beds, Accessible (Communication Accessible)

  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio Suite

In-room safe, desk, blackout curtains, iron/ironing board

Studio Suite

  • 33 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Comm, Mobil, Accessible Tub)

In-room safe, desk, blackout curtains, iron/ironing board

Studio Suite, 1 Queen Bed, Accessible (Comm, Mobil, Accessible Tub)

  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior
La Quinta Inn & Suites by Wyndham Knoxville Airport
Pool
Breakfast included
Free airport shuttle
Pet-friendly
4.3 out of 5, Excellent, (1153)
The price is AU$184
for 1 night
includes taxes & fees
6 Dec - 7 Dec
La Quinta Inn & Suites by Wyndham Knoxville Airport

About the area

Alcoa

When you stay at Candlewood Suites Knoxville Airport-Alcoa, an IHG Hotel in Alcoa, you'll be near the airport, within a 15-minute drive of University of Tennessee and Neyland Stadium. .This hotel is 23.5 mi (37.8 km) from Great Smoky Mountains National Park and 12.9 mi (20.7 km) from Knoxville Convention Center.

What's nearby

  • Maryville College - 7 min drive - 7.9 km
  • University of Tennessee - 13 min drive - 17.0 km
  • Neyland Stadium - 15 min drive - 19.0 km
  • Knoxville Convention Center - 15 min drive - 20.8 km
  • West Town Mall - 19 min drive - 23.4 km

Getting around

  • McGhee Tyson Airport (TYS) - 2 min drive

Restaurants

  • ‪Texas Roadhouse - ‬4 min drive
  • ‪Chick-fil-A - ‬4 min drive
  • ‪Starbucks - ‬3 min walk
  • ‪McDonald's - ‬6 min walk
  • ‪Ruby Tuesday - ‬20 min walk

About this property

Candlewood Suites Knoxville Airport-Alcoa, an IHG Hotel

Hotel in Alcoa with airport shuttle service and a 24-hour fitness center
Candlewood Suites Knoxville Airport-Alcoa, an IHG Hotel offers 81 air-conditioned accommodations with DVD players and safes. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Alcoa hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided weekly.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

Guests under 18 years old are not allowed in the fitness facility.

Make yourself at home in one of the 81 air-conditioned rooms featuring kitchens with full-sized refrigerators/freezers and stovetops. Wired and wireless internet access is complimentary, while 32-inch flat-screen televisions with cable programming provide entertainment. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities including a 24-hour fitness center and a seasonal outdoor pool. This hotel also features complimentary wireless internet access, a television in a common area, and a picnic area.
Grab a bite from the snack bar/deli serving guests of Candlewood Suites Knoxville Airport-Alcoa, an IHG Hotel.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Alcoa? This hotel has 420 square feet (39 square meters) of space consisting of conference space and a meeting room. A roundtrip airport shuttle is complimentary (available on request).

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Extended parking on site (USD 7 per day)
  • Wheelchair-accessible parking and van parking available
  • Free return airport shuttle from 4:00 AM to 11:00 PM
  • Airport shuttle on request

Things to do

  • 24-hour fitness centre
  • Seasonal outdoor pool

Family friendly

  • DVD player
  • Free cots/infant beds
  • Full-sized fridge
  • Kitchen
  • Laundry facilities
  • Microwave
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Dry-cleaning service
  • Housekeeping (weekly)
  • Laundry facilities
  • Luggage storage

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (420 square feet)
  • A meeting room

Outdoors

  • BBQ grill(s)
  • Picnic area

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Front entrance ramp
  • Visual fire alarm
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • TV channels
  • DVD player
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Fridge
  • Stovetop

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
3 total (up to 80 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
10 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Extended parking fee: USD 7 per day
  • Pet fee: USD 25 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The seasonal pool will be open from May to September
Pool access available from 7:30 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Candlewood Suites Hotel Airport-Alcoa Knoxville
Candlewood Suites Knoxville Airport-Alcoa
Candlewood Suites Knoxville Airport-Alcoa Hotel Alcoa
Candlewood Suites Knoxville Airport-Alcoa Hotel
Candlewood Suites Knoxville Hotel
Candlewood Suites Knoxville
Candlewood Suites Knoxville Airport Alcoa
Candlewood Suites Knoxville A

Candlewood Suites Knoxville Airport-Alcoa, an IHG Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 257 out of 519 reviews" "
Rating 8 - Good. 146 out of 519 reviews" "
Rating 6 - Okay. 67 out of 519 reviews" "
Rating 4 - Poor. 32 out of 519 reviews" "
Rating 2 - Terrible. 17 out of 519 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2024

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to area I needed to be
Stayed 3 nights in Jun 2024

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff has been very helpful with questions I had.
Stayed 8 nights in Jun 2024

6/10 Okay

Michelle Lee

Travelled with partner
Liked: Amenities
I rate this as an average property if want clean towels you literally need to ask as we were told after they said to put outside our door and they would replenish one washer worked out of 4 and 2 dryers out of 4 there’s was actually one front desk person who really went above and beyond her name was Makayla there’s was another young lady who was also very helpful I never received her name but maybe African American or Spanish these two were incredibly nice when I found feces in one of the washers and told the front desk to the night person she didn’t want to do anything cause her words were I’m off the clock very un professional and to be honest I was turned off by her attitude she was worried too much about going out to smoke rooms were clean though
Stayed 6 nights in Jun 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

4/10 Poor

Robert

Travelled with family, Business traveller
Disliked: Cleanliness
Bookd two Studio Suites w/ king beds. One is a Queen instead. Can’t move to another because they are sold out Smells like a cheap buffet restaurant throughout. Very disappointed
Stayed 1 night in May 2024

10/10 Excellent

Gregory

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice staff and clean property.
Stayed 1 night in May 2024

6/10 Okay

Danilo

Mediocre hotel for the price.
These days with most hotels providing breakfast, we were surprised to find out this hotel did not. In fact, I'm not sure why I chose this hotel. It's in a poor location and access to our room was very limited because of the way it's built right up next to another hotel.
Stayed 1 night in Apr 2024

6/10 Okay

Brian

Stayed 8 nights in Jan 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

2/10 Terrible

Virginia A

Disliked: Cleanliness
It was filthy
Stayed 1 night in Nov 2023

2/10 Terrible

QuinTasia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Robert

Travelled with family
Liked: Staff & service, room comfort
Candlewood Hotel Alcoa Tenn
A little noisy from surrounding rooms. Carpet needs cleaned. Tile needs to be deep cleaned. Toilet seat broke. Toilet tank top mismatched. Doesn’t fit tank. Shower wall had several large cracks. PTAC air conditioner filters filthy ( I washed the filters in the sink). Refrigerator ice maker broke. Ice bin cracked on bottom.
Stayed 7 nights in Oct 2023

8/10 Good

Lisa

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Oct 2023

10/10 Excellent

chelsey

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was very clean - I was pleasantly surprised. Very roomy. Comfortable bed. Big desk area and full sized refrigerator
Stayed 1 night in Oct 2023

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
#1 Comfy bedding & bed! #2 Friendly, accommodating, helpful staff. #3 Lg fridge, cook top, microwave. Another poster mentioned smell - room smelled like Carpet Fresh, which quickly dissipated once air circulated. Great value! Close to airport.
Stayed 1 night in Oct 2023

10/10 Excellent

Gary

Stayed 1 night in Aug 2023

10/10 Excellent

Justin

Stayed 1 night in Aug 2023

10/10 Excellent

Velola

Liked: Cleanliness, staff & service, property conditions & facilities
We were really impressed with the quality and price for this stay. We definitely would suggest it to others.
Stayed 1 night in Jul 2023

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

David W.

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
This particular Candlewood was a great deal. Both in price and comfort. I thoroughly enjoyed my time there.
Stayed 13 nights in May 2023

4/10 Poor

Terence

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Staff were great and hospitality phenomenal. Down side 3rd floor had a strong unrine odor that seeped into the room.
Stayed 1 night in May 2023

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff and very clean
Stayed 4 nights in May 2023