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Comfort Suites Knoxville Airport

2.5 star property
your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Comfort Suites Knoxville Airport

Indoor pool, pool loungers
Suite, Multiple Beds, Non Smoking
Property grounds
Exterior
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking available
  • Free airport shuttle
  • Pool
  • Breakfast included
  • Gym
  • Housekeeping

Explore the area

Map
140 Cusick Rd, Alcoa, TN, 37701
  • Fort Loudoun Lake
    ‪6 min drive‬
  • Maryville College
    ‪7 min drive‬
  • Blount County Historical Museum
    ‪8 min drive‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪12 min walk‬

Room options

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Desk, soundproofing, iron/ironing board, free cots/infant beds

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 32 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking

  • 32 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior

La Quinta Inn & Suites by Wyndham Knoxville Airport

Pool
Breakfast included
Free airport shuttle
Pet-friendly
4.3 out of 5, Excellent, (1274)
The price is AU$183
for 1 room
includes taxes & fees
14 Feb - 15 Feb
La Quinta Inn & Suites by Wyndham Knoxville Airport

About the area

Alcoa

Located in Alcoa, Comfort Suites Knoxville Airport is within a 10-minute drive of Palace Theater and Capitol Theatre. .This hotel is 3.4 mi (5.4 km) from Meigs Falls and 4.7 mi (7.6 km) from Maryville College.

What's nearby

  • Maryville College - 7 min drive
  • Cades Cove Museum - 8 min drive
  • University of Tennessee - 12 min drive
  • Neyland Stadium - 16 min drive
  • West Town Mall - 19 min drive

Getting around

  • McGhee Tyson Airport (TYS) - 2 min drive

Restaurants

  • ‪Texas Roadhouse - ‬4 min drive
  • ‪Chick-fil-A - ‬4 min drive
  • ‪Starbucks - ‬2 min walk
  • ‪McDonald's - ‬6 min walk
  • ‪Ruby Tuesday - ‬17 min walk

About this property

Comfort Suites Knoxville Airport

Hotel with free breakfast, in the vicinity of Meigs Falls
Comfort Suites Knoxville Airport offers 59 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and complimentary weekday newspapers. Accommodations offer separate sitting areas and include sofa beds. LCD televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Make yourself at home in one of the 59 air-conditioned rooms featuring refrigerators and microwaves. Wired and wireless internet access is complimentary, and LCD televisions with cable programming provide entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and complimentary weekday newspapers, and housekeeping is provided daily.
Take advantage of recreation opportunities including an indoor pool and a fitness center. This hotel also features complimentary wireless internet access, a banquet hall, and a vending machine.
A complimentary self-serve breakfast is served daily from 7:00 AM to 9:30 AM.
Featured amenities include complimentary wired internet access, a business center, and complimentary newspapers in the lobby. A roundtrip airport shuttle is complimentary (available 24 hours).
A complimentary self-serve breakfast is served each morning between 7:00 AM and 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Extended parking on site (surcharge)
  • Wheelchair-accessible parking and van parking available
  • Free 24-hour return airport shuttle

Food and drink

  • Free self-service breakfast available daily 7:00 AM–9:30 AM
  • Coffee/tea in a common area

Things to do

  • Fitness centre
  • Indoor pool

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge
  • Sofa bed
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage

Business services

  • Business centre
  • A meeting room

Outdoors

  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bath
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Handrails in hallways
  • Handrails in stairwells
  • Pool hoist on site
  • Step-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds
  • Sofa bed

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • TV channels
  • LCD TV
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Access via exterior corridors
  • Desk
  • Free local calls
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Separate sitting area
  • Soundproofing

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Comfort Suites Airport Hotel Alcoa
Comfort Suites Hotel Airport
Comfort Suites Airport Alcoa
Comfort Suites Airport
Comfort Suites Knoxville Alcoa
Comfort Suites Airport in Alcoa TN
Comfort Suites Knoxville Airport Hotel
Comfort Suites Knoxville Airport Alcoa
Comfort Suites Knoxville Airport Hotel Alcoa

Comfort Suites Knoxville Airport Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 257 out of 630 reviews" "
Rating 8 - Good. 184 out of 630 reviews" "
Rating 6 - Okay. 87 out of 630 reviews" "
Rating 4 - Poor. 55 out of 630 reviews" "
Rating 2 - Terrible. 47 out of 630 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Michele

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This property was very dirty. The man who checked us in was wonderful. It was almost impossible to get to the hotel during rush hour traffic we had to pass our turn for the hotel completely and go to an exit down the road and circle back around to get to it. Very crazy traffic layout in that area.
Stayed 1 night in Oct 2024

10/10 Excellent

Donna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
My room at this property was clean, quiet, and very convenient as I’m traveling here in Tennessee for work. The staff was also very friendly and helpful. Thank you for a great stay!
Stayed 2 nights in Oct 2024

8/10 Good

Barry

Travelled with family
Liked: Amenities
Comfortable stay and great staff
Stayed 2 nights in Oct 2024

10/10 Excellent

Ismael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Debra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Stephanie

Disliked: Cleanliness, staff & service, property conditions & facilities
The stay was nice but they had flooding in the lobby as I checked in and the clean up was right outside my room
Stayed 1 night in Oct 2024

4/10 Poor

Catherine

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Avoid this hotel doesn’t met C Suite Standards
When we booked 2 rooms at this hotel we requested a connected rooms or rooms on the same floor. When we checked in they told us the rooms were on separate floors and could not be changed. My elderly legal blind mother in law mentioned she would just yell loudly if she fell, the check in clerk reluctantly moved both rooms to the same floor. We also requested pay at check in so my mother in law could pay for her room. However when we checked in the clerk informed us the room had already been charged and could not be changed. Once in our room it was in poor repair, half the room’s lights didn’t work, & the refrigerator was full of food from a previous guest. There were no extra blankets. We only had 2 towels for 3 registered guests. The heat was set on 80 degrees & the room had a plug in air freshener which was so overwhelming it gave us a headache. The breakfast provided was the bare minimum & the coffee & juice tasted awful. There was no hot chocolate, hard boiled eggs or bananas & only 2 kinds of cereal. We had other family members who rented 2 additional rooms & they had similar issues with their rooms & breakfast experiences. There was also a $3/night service fee charged to each room which the desk clerk could not explain what it was for & wouldn’t remove it. This hotel does not live up to the standards and expectations associated with a Comfort Suites and it is not clean or in good repair. We will not stay here again nor would we recommend it to anyone.
Stayed 2 nights in Oct 2024

10/10 Excellent

Crystelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

2/10 Terrible

Verified traveller

Business traveller
Disliked: Staff & service
Bait and Switch!
Was a "pay at the hotel" reservation. Hotel immediately put a hold on the reservation the minute it was done on the hotels.com website. Then when i came to check in i wanted to use another credit card to pay and they couldn't do that and charged the card that had the hold on it.
Stayed 2 nights in Oct 2024

4/10 Poor

Stefan

Business traveller
Liked: Staff & service
Disliked: Cleanliness
Lack of parking, had to park in grass between different hotels. The centipede in the shower was a first. Wouldn’t pay $200 a night, but being college football season I guess the demand was high.
Stayed 2 nights in Oct 2024

2/10 Terrible

Ante

Disliked: Cleanliness, staff & service, property conditions & facilities
The rooms were very dirty the floors were not mopped and had a very strong odor in the rooms in certain people hanging in the parking lot all night long.
Stayed 2 nights in Oct 2024

4/10 Poor

Henry

Just average
Stayed 3 nights in Jul 2024

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good the only thing is the room I booked said it had a portable shower chair and when I got to my room there wasn’t one when asked the front desk person they said they don’t have anything like that.
Stayed 1 night in Oct 2024

4/10 Poor

Josh

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s disgusting and nothing worked
Stayed 1 night in Oct 2024

10/10 Excellent

Jack

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2024

6/10 Okay

Michele

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

8/10 Good

Philip

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

Todd

Liked: Staff & service
Disliked: Cleanliness
When I first walked into the room there was a large bug crawling on the floor. The room was very outdated which is not a major problem but on top of that the room was dirty. The couch that was there was stained. The room also had a very heavy ammonia smell. Overall I would not stay here ever again.
Stayed 1 night in Sep 2024

10/10 Excellent

Bryan

Stayed 1 night in Aug 2024

2/10 Terrible

Eunice

Disliked: Cleanliness, staff & service, property conditions & facilities
The rooms smelled and felt unclean. There were bugs in the room. I bought a pack of crackers in the lobby and ended up throwing them out because when I opened the pack, they looked old and had black spots on them. I would not recommend this place to anyone.
Stayed 1 night in Sep 2024

2/10 Terrible

Janelle

Dirty. Pool was awful and hot tub nor pool not usable. Breakfast awful. Couch was old and very dirty. Items left behind from last family. Very gross would not stay again. Paid a high rate and I feel like it should have been comparable to a motel.
Stayed 2 nights in Sep 2024

2/10 Terrible

Johnathan

Business traveller, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Seemed very dirty and the smell was awful. Lots of stains on the floor and curtains.
Stayed 1 night in Sep 2024

6/10 Okay

William

Business traveller
Liked: Amenities, property conditions & facilities
I booked two rooms with two beds each. When I arrived, they only had King rooms. They offered my money back, they did not offer to fix this mistake. I ended up having to buy another room. Not happy about mix up. Then, one of the rooms was not cleaned and we had to change rooms but only to another room with one bed.
Stayed 1 night in Sep 2024