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 Kobe •1 Room
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Kobe Bay Sheraton Hotel & Towers

4.0 out of 5.0
2-13 Kouyoucho-naka, Kobe, Hyogo-ken 1800 781 504
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Parking
Wifi
Laundry
24/7 Desk
Concierge
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Room type Options Nightly price Book
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Premier Twin Room, 1 Single Bed, Ocean View
Room with view
1 Twin Bed
Room sleeps 2 guests
(up to 1 child)
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Other room types
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Club Suite, 1 Single Bed, Tower
Room with view
1 Twin Bed
Room sleeps 2 guests
(up to 1 child)
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Photo of room
Room, 1 Single Bed, Corner
Room with view
1 Twin Bed
Room sleeps 2 guests
(up to 1 child)
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Premier Room, 1 King Bed, Ocean View
Room with view
1 King Bed
Room sleeps 2 guests
(up to 1 child)
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Club Room, 1 Double Bed
1 Double Bed
Room sleeps 2 guests
(up to 1 child)
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Deluxe Room, 1 Double Bed
Room with view
1 Double Bed
Room sleeps 2 guests
(up to 1 child)
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Photo of room
Deluxe Room, 1 Single Bed, Mountain View
Room with view
1 Twin Bed
Room sleeps 2 guests
(up to 1 child)
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Photo of room
Twin Room, 1 Single Bed
Room with view
1 Twin Bed
Room sleeps 2 guests
(up to 1 child)
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Photo of room
Deluxe Room, 1 Double Bed
Room with view
1 Double Bed
Room sleeps 2 guests
(up to 1 child)
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Photo of room
Room
Room with view
1 King Bed 1 Twin Bed
Room sleeps 1 guest
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Photo of room
Deluxe Room, 1 Single Bed
Room with view
1 Twin Bed
Room sleeps 3 guests
(up to 2 children)
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Photo of room
Room, 1 Double Bed, Ocean View
Room with view
1 Double Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price

Get an overview of this hotel
Kobe hotel in Higashinada with 4 restaurants and bars

Popular property highlights

Free self parking
Free WiFi
Laundry facilities
24-hour front desk
Concierge services

With a stay at Kobe Bay Sheraton Hotel & Towers in Kobe (Higashinada), you'll be within a 15-minute drive of Kobe University and Meriken Park. This spa hotel is 12.4 mi (19.9 km) from Arima Onsen and 13.7 mi (22.1 km) from Universal Studios Japan.

Make yourself at home in one of the 270 air-conditioned rooms featuring minibars. Complimentary wired and wireless internet access keeps you connected, and pay movies provides entertainment. Bathrooms feature bathtubs or showers, complimentary toiletries, and bidets. Conveniences include phones, as well as safes and desks.

Pamper yourself with onsite massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find hot springs, a nightclub, and outdoor tennis courts. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.

Enjoy French cuisine at Kobe Grill, one of the hotel's 4 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at one of the 3 bars/lounges. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.

Featured amenities include complimentary wired internet access, limo/town car service, and complimentary newspapers in the lobby. Event facilities at this hotel consist of conference space and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Languages spoken

  • English

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Kobe Bay Sheraton Hotel & Towers

2-13 Kouyoucho-naka, Kobe, Hyogo-ken 658-0032

Renovations & Closures

The property will be renovating from February 3 2025 to March 3 2025 (completion date subject to change). The following areas are affected:

  • Fitness facilities

During renovations, the hotel will make every effort to minimize noise and disturbance.

Hotel Amenities

Hotel Amenities

  • Lift
  • Wheelchair accessible
  • Hair salon
  • Concierge services
  • Gift shops or newsstand
  • Total number of rooms - 270
  • Number of floors - 21
  • Number of buildings/towers - 1
  • Airport transport (surcharge)
  • Conference space
  • Barbecue grill(s)
  • Breakfast available (surcharge)
  • Laundry facilities
  • Garden
  • Nightclub
  • Safe-deposit box at front desk
  • Spa services on site
  • Free newspapers in lobby
  • 24-hour front desk
  • Porter
  • Dry cleaning/laundry service
  • Limo or Town Car service available
  • Sauna
  • Wedding services
  • Designated smoking areas
  • Tours/ticket assistance
  • Free WiFi
  • Free wired Internet
  • Year Built – 1992
  • Number of restaurants - 4
  • Number of meeting rooms - 1
  • Tennis on site
  • Number of indoor pools - 1
  • Outdoor tennis courts - 2
  • Free self parking
  • Number of bars/lounges - 3
  • Number of coffee shops/cafes - 1
  • Luggage storage
  • 24-hour fitness facilities
  • Terrace
  • Electric car charging station
  • Vegetable garden
  • Ballroom
  • Vegetarian breakfast available
  • Vegan menu options available
  • Vegetarian menu options available
  • No single-use plastic stirrers
  • No single-use plastic straws

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Outdoor tennis courts - 2
  • Laundry facilities
  • Playground on site

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Languages spoken

  • English
  • Japanese

Parking

Free self parking

Room Amenities

Kobe Bay Sheraton Hotel & Towers offers 270 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Televisions come with pay movies. Bathrooms include bathtubs or showers, slippers, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

  • Air conditioning
  • Room service (limited hours)
  • Television
  • Minibar
  • Daily housekeeping
  • Phone
  • Free toiletries
  • Hair dryer
  • In-room safe
  • Desk
  • Pay films
  • Soundproofed rooms
  • Free bottled water
  • Access via exterior corridors
  • Bidet
  • Blackout drapes/curtains
  • In-room massage available
  • Slippers
  • Free WiFi
  • Free wired Internet
  • Bathtub or shower
  • Heating
  • Towels provided
  • Linens provided
  • Housekeeping on request
  • Soap
  • Shampoo
  • Toilet paper
  • Closed-captioned TV
  • Raised toilet seat
  • Lowered power points in bathroom
  • Height-adjustable showerhead
  • Grab bar – In bathtub
  • Transfer shower
  • Lever door handles
  • Change of towels (on request)
  • Change of bed sheets (on request)
  • Energy-saving switches

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.

Kobe Grill - This restaurant specializes in French cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.

Teppanyaki Kobe Grill - This steakhouse specializes in Japanese cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.

Suikyoen - This restaurant specializes in Chinese cuisine and serves lunch and dinner.

Matsukaze - This restaurant specializes in Japanese cuisine and serves lunch and dinner.

Garden Cafe (Buffet) - This restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare.

Room service (during limited hours) is available.

Nearby Things to do

  • Playground on site
  • Tennis lessons on site
  • Hot springs on site

Spa Services

  • Body treatments
  • Facial treatments
  • Manicures and pedicures
  • Aromatherapy treatments
  • Massages
  • Thai massage
  • Indoor mineral hot springs (Japanese-style onsen)
  • Outdoor mineral hot springs (Japanese-style onsen)
  • Tattoo restrictions disclaimer

Accessibility

  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant

Hotel Policies

Check-in

Check-in time starts at 3 PM

Minimum check-in age is: 18

Check-in time ends at midnight

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • Pets not allowed (service animals welcome)

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and Eurocard. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Parking height restrictions apply

Service animals are allowed

Service animals are exempt from fees/restrictions

Debit cards not accepted

Staffed front desk

Property is cleaned with disinfectant

Staff wear personal protective equipment

Protective clothing is not available for guests

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitiser

Social distancing measures are in place

Contactless check-in is not available

Property follows a brand or regulatory agency's sanitisation guidelines Commitment to Clean (Marriott)

Property confirms they are implementing enhanced cleaning measures

Individually wrapped food options are not available

No gap period between guests' stays

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are not washed at a temperature of at least 60°C/140°F

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is not available

Property does not follow sanitisation practices of any association

Comprehensive recycling policy

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 3630 for adults and JPY 2178 for children
  • Airport shuttle fee: JPY 1800 per person (one way)
  • Airport shuttle fee per child: JPY 900

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Kobe Bay Sheraton Hotel & Towers
  • Kobe Bay Sheraton Towers
  • Kobe Bay Sheraton Hotel
  • Kobe Sheraton
  • Sheraton Kobe
  • Kobe Bay Sheraton Hotel Towers
  • Kobe Sheraton & Towers Kobe
  • Kobe Bay Sheraton Hotel & Towers Kobe
  • Kobe Bay Sheraton Hotel & Towers Hotel
  • Kobe Bay Sheraton Hotel & Towers Hotel Kobe

We should mention

Reservations are required for massage services, spa treatments, and private bath/onsen. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Parking height restrictions apply.

Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

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