positives: location, nice, big clean room with comfy queen-sized bed. love the bathroom with turqoise tiles. generous toiletries provided, with towels, robes and slippers. plenty english tv channels. i arrived early but the reception let me checkin before 2 pm and gave me a welcome drink (score!!). location was good for dining, shops, massages etc. songtheaw stops right in front of the hotel, so very convenient and cheap to move around. hotel is located on a quieter end of Chaweng, but still plenty of things going on. i had problems with the wifi and a staff came all the way from the sister hotel across the road to my room and helped me. i asked for a late checkout and allowed, no hassles. despite being a budget hotel, it offers great amenities and service. would gladly return! thank you!!
negatives: my room faced the street so noise from traffic and live music was inevitable. but the noise was drowned out when i turned on the a/c. if u're a light sleeper, ask for EVEN-numbered rooms which faces the back