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West Plaza Hotel Desekel

3.0 star property

Photo gallery for West Plaza Hotel Desekel

Room
Interior
Room
Staircase
Lobby

Reviews

7.4 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Parking included
  • Housekeeping
  • Air conditioning
  • Free WiFi
  • Restaurant

Explore the area

Map
Koror, Koror, Koror Island, 96940
  • Asahi Stadium
    ‪6 min walk‬
  • National Stadium
    ‪7 min walk‬
  • Rock Islands Southern Lagoon
    ‪11 min walk‬
  • Koror (ROR-Palau Intl.)
    ‪22 min drive‬

Room options

View all photos for Standard Room

In-room safe, desk, iron/ironing board, rollaway beds

Standard Room

  • 23 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 2 Twin Beds

View all photos for Deluxe Room, Kitchenette

Deluxe Room, Kitchenette | Living room

Deluxe Room, Kitchenette

  • 27 sq m
  • Sleeps 3
  • 1 Queen Bed

Similar properties

Exterior

Palau Hotel

  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, (263)
The price is AU$210
for 1 room
includes taxes & fees
8 Mar - 9 Mar
Palau Hotel

About the area

Koror

A stay at West Plaza Hotel Desekel places you in the heart of Koror, within a 10-minute walk of Asahi Stadium and National Stadium. .This hotel is 0.5 mi (0.9 km) from WCTC Shopping Center and 0.6 mi (0.9 km) from Rock Islands Southern Lagoon.

What's nearby

  • National Stadium - 7 min walk
  • WCTC Shopping Center - 11 min walk
  • Palau Aquarium - 14 min walk
  • Mother & Child Stone - 14 min walk
  • Palau Pacific Resort Beach - 11 min drive

Getting around

  • Koror (ROR-Palau Intl.) - 22 min drive

Restaurants

  • ‪Executive Lounge - ‬3 min drive
  • ‪Canoe House - ‬15 min walk
  • ‪The Taj - ‬7 min walk
  • ‪Rock Island Cafe - ‬5 min walk
  • ‪Elilai - ‬4 min drive

About this property

West Plaza Hotel Desekel

Hotel in Koror with a 24-hour front desk and a coffee shop
West Plaza Hotel Desekel offers 30 air-conditioned accommodations with safes and slippers. LCD televisions come with satellite channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers.

This Koror hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 30 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include safes and desks, as well as phones with free local calls.
Make use of convenient amenities, which include complimentary wireless internet access and tour/ticket assistance.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe.
Featured amenities include a 24-hour front desk and a safe deposit box at the front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
West Plaza Hotel Desekel has a restaurant on site.

Languages

English, Filipino

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • 1 restaurant and 1 coffee shop/cafe

Family friendly

  • Corner/local shop
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • Front-desk safe
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Tour/ticket assistance

Accessibility

  • This property does not have any lifts

More

  • Beach towels
  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Rollaway/extra beds (surcharge)

Bathroom

  • Deep-soaking bath
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • LCD TV
  • Satellite channels

Food and drink

  • Fridge

More

  • Desk
  • Free local calls
  • In-room massage
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 6 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Guests must transfer via Shuttle to the property; guests must contact the property at least 72 hours before travel, using the contact information on the confirmation received after booking
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per night
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Airport shuttle transfer per adult: USD 22 (one-way)
  • Transfer service fee per child: USD 0 (roundtrip)

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 22 per person (one-way)
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

West Plaza Hotel sekel Koror
West Plaza Desekel Koror
West Plaza Hotel Desekel
West Plaza Hotel Desekel Koror
West Plaza Desekel Palau, South Pacific
West Plaza Hotel Desekel Hotel
West Plaza Hotel Desekel Koror
West Plaza Hotel Desekel Hotel Koror

West Plaza Hotel Desekel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 8 out of 74 reviews
Rating 8 - Good. 35 out of 74 reviews
Rating 6 - Okay. 28 out of 74 reviews
Rating 4 - Poor. 2 out of 74 reviews
Rating 2 - Terrible. 1 out of 74 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

6.8/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Liston

Liked: Cleanliness, staff & service, property conditions & facilities
I like the services
Stayed 7 nights in Aug 2024

6/10 Okay

John

Liked: Staff & service
Stayed 6 nights in Oct 2023

8/10 Good

AKIRA

Stayed 4 nights in Apr 2023

10/10 Excellent

Bethwell

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
For a short stay in Palau, this is the perfect place .
Stayed 4 nights in Nov 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No complimentary breakfast or at least coffee which was fine cause the front desk offered some and there's a store downstairs which was convenient for me to get some cereal and milk, the staff were friendly and accomodating and i will recommend this place to anyone, i will stay there again
Stayed 3 nights in Jul 2019

10/10 Excellent

ai, Japan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simple but clean, comfortable, and good location
If you prefer a gorgeous and luxury stay, this is not for you. But this is the best place for someone who comes for business or an easy trip to Palau. I stayed at this hotel for my business trip and had nothing to complain. The room was big and so was the bed. Since air conditioner worked perfectly, I didn't have to get suffered from the hot outside. Hotel amenities such as a toothbrush or a razor were available but minimum. I was OK with them but you should bring yours by yourself if you get used to "fancy" stuff. The hotel staff were all kind and nice. Rosie, especially, helped me and my colleagues a lot. The Cessna tour she recommended for us became one of the most exciting experiences in my life and was the amazing moment in Palau. She also took care of us by calling for a taxi (since I didn't understand Palauan language) or restaurants, which helped us a lot. You can find a supermarket downstairs and a cafe across the street. It is super hot in Palau so it was really nice to be able to get bottles of water easily. You can also get to the main road in Palau for 30 seconds and go to everywhere. I totally liked this hotel and want to stay here again when I come to Palau for my private trip.

6/10 Okay

Verified traveller

Disliked: Staff & service, property conditions & facilities

8/10 Good

Jean

Liked: Cleanliness, staff & service, room comfort

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities
What a hassle
Our stay at this hotel didn't have a pleasant ending or beginning. We arrived on a late flight and had arranged in advance for the hotel to pick us up from the airport. The shuttle picked us and a few other guests up and we arrived at the hotel around midnight. Upon arrival the door was locked and no one was around, so we were all waiting outside for several minutes until the door was unlocked and we could check in. Upon check out, we were told we had to pay an extra tax on the room. We agreed but the hotel tried to charge us tax based on their room rate, not on the lower rate we paid based on our hotels.com booking. After several phone calls between the front desk staff and the booking agent we were told there was a problem with the rate hotels.com had, so we should pay the tax they were telling us and try to get a refund from hotels.com. We explained how illogical that was as well as that it didn't make sense for us to pay tax on something we did pay (i.e. the higher room rate they were telling us), and after wasting 30 minutes we asked them to discuss this with management and we would sort it out upon our return at the end of the day. When we came back later they told us we had to pay the full tax, and given we had wasted our time and energy explaining the situation repeatedly to different people, we made the payment in full so we could get to the airport for our flight. The level of service was simply not acceptable.

6/10 Okay

Lisa

Liked: Staff & service
Economical hotel option in Koror
The hotel staff was so kind, accommodating and helpful! I arrived on a red eye and used this hotel between lodging options. The hotel was very accommodating in making a late night airport transfer, as well!

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
The hotel is very old like 80's,the facilities are too old,but the service and staff are very nice.

8/10 Good

Matthew, Guildford

Liked: Cleanliness, staff & service, room comfort
Palau hotel for diving trip
Very convenient location. Good airport transfer. Staff very helpful. Clean and tidy. Very useful having a supermarket underneath the hotel. Good value for money. Could do with: a bigger bathroom, better wifi and tv (but actually that's the whole of Palau and sort of the reason you go there)

6/10 Okay

natalie, Jamaica

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Clean, safe & no special frills!
It was a spur of the moment plan so I didn't have to much time to plan it so found a place not too expensive & close to walking to stores, restaurants, etc.

8/10 Good

Hinarapa, Guam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel but needs some improvements.
I did enjoy my stay but just needs some improvements. Firstly when I arrived i was carrying 3 large luggage's and there was no one at the door to assist you. I had to climb the stairs all the way up just to find out they had a lift for luggages which i was not aware because there was no sign or anything on the door or such. Something they need to work on. Luckily the nice friendly front desk lady who came running to assist me. Only then i was informed about the lift. Room were decent. Bathroom has warm water for shower. Bathroom was nice theres a tub. Although i dont really care for such a thing especially not from a hotel. I had a little argument with an older front desk lady. I know she was just doing her job and i assured her that i had guest just eat and then they are on their way home but she kept arguing with me and telling me she was going to charge me $10 extra per person who comes up to my room. I got a room that accomodates 3 people and it even says on their site and i had 4 guests come up to have a late dinner with me and she didnt like it. She is the reason why i gave hotel staff a 4 otherwise it would have been a 5. Location is very good though because we have a store on the first floor which is part of the hotel. Theres a lot of restaurants around the area and even a bank of hawaii just right on the block. Theres so many places near by thats not too far of a walk. so overall i give it a 4.

6/10 Okay

lai kwan, Hong Kong

Liked: Property conditions & facilities
Disliked: Staff & service, room comfort
Think twice
Room is clean, hot shower good, bed comfort, location is OK (5-8 mins walk to city centre), A/C good. However, may be our room is located just on top of the supermarket refrigerator section. We cannot have a restful sleep, because it was too noisy. We guess the refrigerators of the supermarket keep turning on and off for the whole day, especial at night. You will be awake while it turns on again, (may be every 20-30mins).

8/10 Good

Vincent, The Land of Stone Money

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Place
Enjoy the hotel, especially with the convenient store below.

10/10 Excellent

jong chul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
自転車を借りました。その際、レセプションの方か、近くのレンタルショップに連絡をしてくれて、2日間レンタルすることが出来ました。wifiが無料で有れば良いなと感じます。
Stayed 6 nights in Jan 2020

8/10 Good

@agl

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
ドアが開けずらい クーラーが調子が悪かった。 スタッフはフレンドリーだったので対応はしてくれた。 料金と比較してもこんなもんだと思う。
Stayed 4 nights in Feb 2019

6/10 Okay

Verified traveller

Business traveller
デスク廻りにコンセントが欲しい。
Stayed 7 nights in Oct 2019

6/10 Okay

Verified traveller

Travelled with group
Liked: Staff & service
2階もWi-Fi使用可能にして欲しい。
Stayed 1 night in May 2019

6/10 Okay

Akihisa

Liked: Staff & service
ダイバーにはまあまあの部屋
ホテルの下がお店になっているので買い物は便利です。 最近Wi-Fiが結構普及していますがこのホテルには無料の設備はありませんでした。ちょっと残念
Stayed 13 nights in Dec 2018

4/10 Poor

Verified traveller

Disliked: Staff & service
Stayed 5 nights in Jul 2018

6/10 Okay

Yohho, 東海地方

Disliked: Property conditions & facilities
コロールの中心街に近い
私は、多少英語が離せるのでホテルのフロントの方と言葉がほぼ通ずることが出来ました。チェックインの時、2階の1部屋2人で案内がありました。予約は、2部屋だったので予約明細書を見せてクレームを付けたところ、2部屋にしてくれました。私の部屋は、最初に案内のあった3104号室で、追加された友人の部屋は、隣りの3105号室でした。ホテル予約前にネットで部屋の設備を検索したところ浴槽があるとの内容でしたが、3104号室はシャワールームのみで浴槽はなく、友人の3105号室は浴槽がありました。私は、お湯に浸かってくつろぐことは出来ませんでした。大きな問題として、私の持参したシュノーケルセットが私のホテルの部屋で無くなってしまったことです。3日目（5月12日）に、オプショナルツアーでシュノーケリングに朝出掛けて、午後3時ごろホテルに戻り、器材を乾燥させるため、部屋のベランダにシュノーケルセット（度付メガネもマスクに取り付け）の他にマリンシューズ、サーフパンツを干しました。シュノーケルセットとマリンシューズは、ベランダの外側の棚に載せました。サーフパンツは、ベランダに備えてある椅子に掛けました。椅子は、外側から離れた位置にありました。干した後、午後6時頃、夕食を食べに予約したレストランへ行き、午後8時過ぎにホテルへ戻ってきました。その時、ベランダの入り口ドアを開け、入口に近いところの棚に干したマリンシューズを見て、ほぼ乾いていたので部屋に取り込みしました。その時、後から思うとシュノーケルセットが無くなっていたことに気づきました。翌日（5月13日）の早朝、2回目のシュノーケルツアーに出かける準備をしていたところ、シュノーケルセットがベランダに無いことが判りました。ベランダには柵が設置してあり、さらに柵の外側に外壁が設置され、外壁の上には有刺鉄線が張り巡らしてあり、人が侵入することは、まず考えられない状況でした。しかし、有刺鉄線の上側は空間があり、その空間を使って、引っ掛けのできる棒などを使えば、ベランダの棚に干してあるものをベランダの床に落とし、床と柵の隙間からシュノーケルセットを取り出せるのではないかと思いました。ベランダに近い外壁の隣に物置小屋のような建物があり、男性が寝ていました（朝7時頃です）。男性が寝ていた高さは、外壁の有刺鉄線の高さと同じくらいでした。従って、梯子が無くても有刺鉄線の上の空間からベランダに向かって引っ掛け棒を出すことは可能な状態であると思いました。2回目のシュノーケリングからホテルへ帰った後、フロントにシュノーケルが無くなったことを話し、フロントはオーナーに電話し、暫くしてオーナーと警察官二人がホテルへ来ました。無くなった状況をオーナー、警察官から聞かれましたが、英会話が下手な私は、正しく説明することが難しい為、警察官が旅行業者に電話し、英語、日本語が判る方に私が日本語で状況を説明し、その後、旅行業者の方が私の話を英語で警察官に伝えました。その後、警察官から幾つか質問がありました。警察官が調書を作成し、文面（英文）を見て、私は理解できましたので署名しました。調書のコピーを私は頂きました。オーナー・警察官は、私に対し、シュノーケルセットの価格を聴いたので、円なら5,000円程度、ドルに換算すれば今のレートで45ドル程度だと答えました。シュノーケルセットのレシートが手元にあるか聞かれましたが、日本にあると答えました。ホテルが補償をしてくれるのか分らないままで5月14日帰国しました。当方サイドに落度は全くないと思います。ホテル側に補償を求めます。
Stayed 4 nights in May 2018

8/10 Good

Mii

Liked: Staff & service, room comfort
リゾートホテルではなくビジネスホテルですが、便利で快適なホテルです
日本語を話すスタッフはいませんが、みなフレンドリーでお願いしたことはすぐに対応してくれます。日中海に出る方であれば眠るだけでしょうから快適に過ごせます。街中から少し外れているので、夜もとても静かでよく眠れました。 一階がスーパーで朝7時くらいから夜9時半まであいており品ぞろえは豊富、はす向かいにはカフェ、空き地を挟んで隣には居酒屋さんもあります。
Stayed 8 nights in Apr 2018