10/10 Excellent
Yelena
1 July 2019
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yelena
Stayed 1 night in Jun 2019
Palazzo
3.5 star property
Photo gallery for Palazzo
Reviews
1010 out of 10
Exceptional
Popular amenities
- Bar
- 24/7 front desk
- Breakfast included
- Room service
- Housekeeping
- Laundry
Explore the area
Ulitsa Gasheka 1D, Kostanay, 110000
- Kostanay (KSN)19 min drive
Room options
View all photos for Standard Double Room, River View
Standard Double Room, River View
- 24.0 sq m
- River view
- Sleeps 2
- 1 Double Bed
View all photos for Standard Twin Room, River View
Standard Twin Room, River View
- 24 sq m
- River view
- Sleeps 2
- 2 Twin Beds
View all photos for Panoramic Suite, River View
Panoramic Suite, River View
- 48 sq m
- River view
- Sleeps 4
- 1 Queen Bed and 1 Queen Sofa Bed
About the area
Kostanay
Palazzo is located in Kostanay.
Getting around
- Kostanay (KSN) - 19 min drive
Restaurants
- Fessla - 6 min drive
- The Pitcher - 6 min drive
- Бирюлька - 7 min drive
- Автодом - 6 min drive
- Aidana Plaza - 6 min drive
About this property
Palazzo
Hotel in Kostanay with free breakfast and a 24-hour front desk
Palazzo offers 24 air-conditioned accommodations with minibars and complimentary bottled water. Smart televisions are featured in guestrooms. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.
This Kostanay hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.
Make yourself at home in one of the 24 air-conditioned rooms featuring minibars and Smart televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include desks and electric kettles, as well as phones with free local calls.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a banquet hall.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily from 8:00 AM to 10:00 AM.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 8:00 AM and 10:00 AM.
Palazzo has a restaurant on site.
Room service (during limited hours) is available.
Languages
English, Russian
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and public transport
- Free self-parking on site
- 24-hour return airport shuttle (surcharge)
- Airport shuttle on request
Food and drink
- Free buffet breakfast available daily 8:00 AM–10:00 AM
- 1 restaurant
- 1 bar
- Room service available
Family friendly
- Laundry facilities
Conveniences
- Banquet hall
- Lift
- Front-desk safe
Guest services
- 24-hour front desk
- Concierge services
- Daily housekeeping
- Dry-cleaning service
- Laundry facilities
- Luggage storage
- Tour/ticket assistance
Business services
- Meeting rooms
Accessibility
- Lift
More
- Smoke-free property
Room amenities
Bedroom
- Air conditioning
- Blackout drapes/curtains
- Heating
Bathroom
- Dressing gowns
- Free toiletries
- Hairdryer
- Private bathroom
- Shower
- Towels
Entertainment
- Smart TV
Food and drink
- Electric kettle
- Free bottled water
- Minibar
More
- Desk
- Free local calls
- Iron/ironing board
- Phone
- Slippers
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: 10:30 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
We should mention
If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
Property is also known as
Palazzo Hotel Kostanai
Palazzo Kostanai
Hotel Palazzo Kostanai
Kostanai Palazzo Hotel
Palazzo Hotel
Palazzo Hotel Kostanay
Palazzo Kostanay
Hotel Palazzo Kostanay
Kostanay Palazzo Hotel
Palazzo Hotel
Hotel Palazzo
Palazzo Hotel
Palazzo Kostanay
Palazzo Hotel Kostanay
Palazzo Reviews
Reviews
10
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 1 out of 1 reviews" "
10 - Excellent
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Rating 8 - Good. 0 out of 1 reviews" "
8 - Good
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Rating 6 - Okay. 0 out of 1 reviews" "
6 - Okay
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Rating 4 - Poor. 0 out of 1 reviews" "
4 - Poor
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Rating 2 - Terrible. 0 out of 1 reviews" "
2 - Terrible
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10/10
Cleanliness
10/10
Staff & service
10/10
Property conditions & facilities