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Promenade Hotel Kota Kinabalu

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Promenade Hotel Kota Kinabalu

View from room
Lounge
Exterior
Lobby
Free minibar, in-room safe, desk, blackout curtains

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • Room service
  • Housekeeping
  • Laundry

Explore the area

Map
No 4, Lorong Api-Api 3, Api-Api Centre, Kota Kinabalu, Sabah, 88000
  • Kota Kinabalu Esplanade
    5 min walk
  • Dynasty Restaurant 皇朝酒樓
    1 min walk
  • Tanjung Aru Station
    7 min drive
  • Kota Kinabalu (BKI-Kota Kinabalu Intl.)
    8 min drive

Room options

View all photos for Executive Suite with Club Lounge Access

Executive Suite with Club Lounge Access

Executive Suite with Club Lounge Access

  • 50 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Promenade Deluxe with Club Lounge Access

Free minibar, in-room safe, desk, blackout curtains

Promenade Deluxe with Club Lounge Access

  • 29 sq m
  • Sea view
  • Sleeps 2
  • 1 Double Bed OR 1 Twin Bed

View all photos for Deluxe Double or Twin Room, Non Smoking, Bathtub

Free minibar, in-room safe, desk, blackout curtains

Deluxe Double or Twin Room, Non Smoking, Bathtub

  • 29 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed OR 1 Twin Bed

View all photos for Superior Double or Twin Room

Free minibar, in-room safe, desk, blackout curtains

Superior Double or Twin Room

  • 29 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Promenade Superior Suite with Club Lounge Access

Free minibar, in-room safe, desk, blackout curtains

Promenade Superior Suite with Club Lounge Access

  • 45 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Promenade Superior with Club Lounge Access

Free minibar, in-room safe, desk, blackout curtains

Promenade Superior with Club Lounge Access

  • 29 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed OR 1 Twin Bed

View all photos for Junior Double Room

Free minibar, in-room safe, desk, blackout curtains

Junior Double Room

  • 45 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Promenade Deluxe Suite with Club Lounge Access

Free minibar, in-room safe, desk, blackout curtains

Promenade Deluxe Suite with Club Lounge Access

  • 45 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Holiday Inn Express Kota Kinabalu City Centre, an IHG Hotel

Breakfast included
Parking included
Free WiFi
Restaurant
4.6 out of 5, Wonderful, (149)
The price is AU$109
for 1 night
includes taxes & fees
6 Jan - 7 Jan
Holiday Inn Express Kota Kinabalu City Centre, an IHG Hotel

About the area

Kota Kinabalu

A stay at Promenade Hotel Kota Kinabalu places you in the heart of Kota Kinabalu, within a 10-minute walk of Imago Shopping Mall and Kota Kinabalu Esplanade. .This hotel is 0.5 mi (0.8 km) from Plaza Wawasan and 0.5 mi (0.9 km) from Oceanus Waterfront Mall.

What's nearby

  • Kota Kinabalu Esplanade - 5 min walk
  • Centre Point - 6 min walk
  • Imago Shopping Mall - 9 min walk
  • Gaya Street Sunday Market - 19 min walk
  • Suria Sabah Shopping Mall - 2 min drive

Getting around

  • Tanjung Aru Station - 7 min drive
  • Kota Kinabalu Intl. Airport (BKI) - 8 min drive

Restaurants

  • ‪M Club - ‬6 min walk
  • ‪Big Fish - ‬5 min walk
  • ‪Dynasty Restaurant 皇朝酒樓 - ‬1 min walk
  • ‪Promenade Breakfast Buffet - ‬1 min walk
  • ‪Aachi Curry House - ‬5 min walk

About this property

Promenade Hotel Kota Kinabalu

Waterfront Kota Kinabalu hotel in Downtown Kota Kinabalu with 2 restaurants
Promenade Hotel Kota Kinabalu offers 446 air-conditioned accommodations with free minibar items and minibars. LCD televisions come with satellite channels. Bathrooms include bidets, complimentary toiletries, and hair dryers.

This Kota Kinabalu hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
Make yourself at home in one of the 446 air-conditioned rooms featuring free minibar items and LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.
Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless internet access and concierge services. Additional features at this hotel include a hair salon, wedding services, and a banquet hall.
Enjoy Fusion cuisine at Promenade Cafe, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the 2 coffee shops/cafes. Quench your thirst with your favorite drink at the bar/lounge. Local cuisine breakfasts are available daily from 6:30 AM to 10 AM for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Kota Kinabalu? This hotel has 8396 square feet (780 square meters) of space consisting of conference space and 2 meeting rooms.
Local cuisine breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
Promenade Cafe - Overlooking the pool, this buffet restaurant specializes in Fusion cuisine and serves breakfast, lunch, and dinner.
Dynasty Restaurant - This restaurant specializes in Asian cuisine and serves lunch and dinner. Open daily.
Lobby Lounge - This bar specializes in Fusion cuisine and serves light fare only. Happy hour is offered. Open daily.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • On-site parking available only on request

Food and drink

  • Local cuisine breakfast available for a fee daily 6:30 AM–10 AM: MYR 46 for adults and MYR 23 for children
  • 2 restaurants and 2 coffee shops
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Promenade Cafe
  • Dynasty Restaurant
  • Lobby Lounge

Things to do

  • Outdoor pool

Family friendly

  • Corner/local shop
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space (8396 square feet)
  • Meeting rooms - 2

Outdoors

  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • LCD TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free minibar

More

  • Desk
  • Iron/ironing board
  • Phone
  • Restaurant dining guide
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 100.0 per day
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for local cuisine breakfast: approximately MYR 46 for adults and MYR 23 for children
  • Rollaway bed fee: MYR 100.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Safety features at this property include a security system and window guards

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Hotel Promenade
Promenade Hotel
Promenade Hotel Kota Kinabalu
Promenade Kota Kinabalu
Promenade Hotel Kota Kinabalu, Sabah
Promenade Kota Kinabalu
Promenade Hotel Kota Kinabalu Hotel
Promenade Hotel Kota Kinabalu Kota Kinabalu
Promenade Hotel Kota Kinabalu Hotel Kota Kinabalu

Promenade Hotel Kota Kinabalu Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 156 out of 535 reviews" "
Rating 8 - Good. 243 out of 535 reviews" "
Rating 6 - Okay. 79 out of 535 reviews" "
Rating 4 - Poor. 42 out of 535 reviews" "
Rating 2 - Terrible. 15 out of 535 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Khairul Izan bin

Travelled with family
Liked: Amenities
Location is good.
Stayed 6 nights in Sep 2024

8/10 Good

Ching-Chiu

Liked: Cleanliness, staff & service
Stayed 6 nights in Aug 2024

8/10 Good

Suziewati

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

JACKSON

Travelled with partner
Liked: Amenities
Staff very helpful & polite.
Stayed 4 nights in Aug 2024

10/10 Excellent

Ali Rahman

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near to the mall
Stayed 1 night in Jul 2024

10/10 Excellent

Daniela, San Diego

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great hotel with an excellent service. Highly recommended.
Stayed 1 night in May 2024

10/10 Excellent

Murray

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money
Pleasant hotel overlooking the ocean and close to the central area of KK. Attentive staff and excellent food choices within the hotel and surrounding area.
Stayed 3 nights in Apr 2024

8/10 Good

Rita

Travelled with partner
Liked: Cleanliness
Room was ready and clean upon check-in. Will stay at Promenade Hotel again.
Stayed 2 nights in Feb 2024

8/10 Good

Hiroaki

Stayed 3 nights in Feb 2024

8/10 Good

Yau Chun

Travelled with family
Liked: Staff & service
Buffet breakfast is excellent, the staff are very helpful. Also, room cleaning is efficient too.
Stayed 6 nights in Dec 2023

8/10 Good

Joonsoo

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The original check in time was 3 pm but i waited until 6 pm, they said the room is not ready. I felt bad a little bit at first, but room was clean and the sea view was awesome. There was a small problem that we could not flush toilet but it was fixed by the person in the hotel.
Stayed 3 nights in Dec 2023

8/10 Good

Heng Wai

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
nearby to airport and mall
Stayed 1 night in Nov 2023

2/10 Terrible

clarissa

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Was not told when booking the facilities were not available (swimming pool). Constant smell of damp throughout the hotel.
Stayed 15 nights in Aug 2023

10/10 Excellent

Jassica Jane

Stayed 2 nights in Sep 2023

8/10 Good

Ahmad Farouk

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Spacious and comfortable room. Good location.
Stayed 3 nights in Aug 2023

8/10 Good

SHARON XUEQI

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location - good and safe. Hotel door was a bit too tight so had to use a bit of weight on the door whenever we open it. There are 2 convenience stores opposite the hotel, around 3 min walk. Bedroom slippers, hair dryer and necessities like lotion and soap etc were provided. 2 bottles of mineral waters were being provided as well daily. Hotel room was clean, just a bit dark, could be brighter. Hotel breakfast was not the best, but ok, lots of variety. Parking was cheap, RM4 for 24 hours for basement carpark parking. Would stay here again if I am here!

4/10 Poor

Fida Aina

Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Jul 2023

4/10 Poor

Teck

Disliked: Staff & service, property conditions & facilities
Stayed 4 nights in Jul 2023

10/10 Excellent

Leonides, Manila

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was a good stay though quick one. highly recommended place.
Stayed 3 nights in Jul 2023

6/10 Okay

Shield

Liked: Cleanliness, staff & service
It’s clean, the staff are friendly and nice, their facilities are quite advance, they have the touch screen switch to turn on the lights. However, some of them are not functioning, I can’t turn it on. The lights in the room are quite dim. There is only one socket at the table, it is used for the table lamp. I used it to charge my laptop then I can’t turn on the table lamp, the room will be ever dimmer.
Stayed 2 nights in Jul 2023

6/10 Okay

Shiro

Travelled with family and small children
Room needs upgrading in cleanliness. Looks old and worn. Staffs are not helpful during breakfast. They did not usher us to our table and did not clean a table for us.
Stayed 1 night in Jul 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room includes breakfast, comfortable beds to sleep
Big room, good aircon (8th floor), though the carpets can get some thorough cleaning, coz when you open the hotel room, there is distinct smell, which only goes away after you switch on the aircon. comfortable beds and pillows for good rest Buffet breakfast was good, but the hot coffee and tea need to be placed in two areas, the bread toaster should also be two, so that people dont que to toast their buns... chicken dishes, should be heated up.. but overall, got bread, fruits, salads, a bit of dessert, eggs station.. all good..
Stayed 2 nights in Jun 2023

6/10 Okay

Maree

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Sadly this hotel did not meet our expectations. Although a pool is advertised, the pool has actually been closed for some time. The gym facilities are very run down and most machines do not work or a poorly maintained. The gym areas have obviously had lots of water issues ie. probably leaking air conditioners which makes the area damp and pungent. Staff are excellent and the breakfasts' great.
Stayed 6 nights in May 2023

8/10 Good

Hajah Zainab

Stayed 4 nights in Apr 2023

10/10 Excellent

raney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Apr 2023