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The Jesselton Hotel

3.5 star property

Photo gallery for The Jesselton Hotel

Jesselton Suite | Terrace/patio
Exterior
Jesselton Suite
Reception
Jesselton Suite | Living area

Reviews

8.4 out of 10
Very good

Popular amenities

  • Laundry
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
69 Jalan Gaya, Kota Kinabalu, Sabah, 88000
  • Suria Sabah Shopping Mall
    ‪2 min walk‬
  • Gaya Street Sunday Market
    ‪3 min walk‬
  • Jesselton Point Ferry Terminal
    ‪6 min walk‬
  • Kota Kinabalu (BKI-Kota Kinabalu Intl.)
    ‪9 min drive‬

Room options

View all photos for Deluxe King

Deluxe King

Deluxe King

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Twin

Deluxe Twin

Deluxe Twin

  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Boutique King

Boutique King

Boutique King

  • 22 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Jesselton Suite

Jesselton Suite

Jesselton Suite

  • 40 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Boutique Queen

Boutique Queen

Boutique Queen

10.0 out of 10
Exceptional
(1 review)
  • 16 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed

View all photos for Superior Queen

Superior Queen

Superior Queen

8.0 out of 10
Very good
(1 review)
  • 23 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed

View all photos for Boutique Extra

Boutique Extra

Boutique Extra

8.0 out of 10
Very good
(1 review)
  • 22 sq m
  • City view
  • Sleeps 5
  • 1 Queen Bed and 1 Twin Bed

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About the area

Kota Kinabalu

With a stay at The Jesselton Hotel, you'll be centrally located in Kota Kinabalu, within a 5-minute drive of Imago Shopping Mall and Wisma Merdeka Shopping Center. .This hotel is 0.2 mi (0.3 km) from Gaya Street Sunday Market and 0.3 mi (0.5 km) from Api Api Night Food Market Gaya Street.

What's nearby

  • Suria Sabah Shopping Mall - 2 min walk - 0.2 km
  • Gaya Street Sunday Market - 3 min walk - 0.3 km
  • Jesselton Point Ferry Terminal - 6 min walk - 0.6 km
  • Centre Point - 11 min walk - 1.0 km
  • Imago Shopping Mall - 2 min drive - 2.2 km

Getting around

  • Tanjung Aru Station - 5 min drive
  • Kota Kinabalu Intl. Airport (BKI) - 15 min drive

Restaurants

  • ‪Little Italy - ‬1 min walk
  • ‪Kopi Ping Cafe Gaya Street - ‬2 min walk
  • ‪Fook Yuen 富源 - ‬1 min walk
  • ‪Restaurant Keng Wan Hing - ‬1 min walk
  • ‪Kee Hiong Bak Kut Teh 奇香肉骨茶 - ‬1 min walk

About this property

The Jesselton Hotel

Hotel with a 24-hour front desk, near Imago Shopping Mall
The Jesselton Hotel offers 42 air-conditioned accommodations with minibars and safes. Guests can make use of the in-room refrigerators and coffee/tea makers. Rooms have partially open bathrooms. Bathrooms include showers, bathrobes, slippers, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with satellite channels. Housekeeping is offered daily and irons/ironing boards can be requested.

Make yourself at home in one of the 42 air-conditioned rooms featuring refrigerators and minibars. Flat-screen televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature hair dryers and bathrobes. Conveniences include safes and desks, and housekeeping is provided daily.
Make use of convenient amenities such as complimentary wireless internet access, tour/ticket assistance, and a banquet hall.
Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities.

Languages

English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • Lift

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 6:30 AM
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 85.0 per night

Payment types

Important information

Optional extras

  • Rollaway bed fee: MYR 85.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Jesselton
Jesselton Hotel
Jesselton Hotel Kota Kinabalu
Jesselton Kota Kinabalu
The Jesselton Hotel Kota Kinabalu, Sabah
The Jesselton Hotel Kota Kinabalu
The Jesselton Hotel Hotel
The Jesselton Hotel Kota Kinabalu
The Jesselton Hotel Hotel Kota Kinabalu

The Jesselton Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 168 out of 459 reviews
Rating 8 - Good. 207 out of 459 reviews
Rating 6 - Okay. 67 out of 459 reviews
Rating 4 - Poor. 14 out of 459 reviews
Rating 2 - Terrible. 3 out of 459 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Bond

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is the most historical hotel in KK. Our suite room is still well maintained. It is roomy and decent. It's location is the best - right at the Gaya Street Market. There area a lot of dining options within walking distance. The only thing we wished it could be improved is the lack of flexible shower head as it is fixed at a very high position; otherwise, it is perfect, especially considering the affordable price.
Stayed 3 nights in Mar 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel
Stayed 6 nights in Jan 2025

8/10 Good

Pei Yun

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Place is very convenient, recommended 👍👍👍
Stayed 1 night in Nov 2024

10/10 Excellent

Jeffery

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

6/10 Okay

GIM-LOO

Travelled with group
Liked: Staff & service
Disliked: Cleanliness
right in the middle of the city centre
Stayed 1 night in Feb 2024

8/10 Good

Leung, Poughkeepsie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The checkout procedure was tedious and lengthy. It may due to lack of training or being trained.
Stayed 2 nights in Feb 2024

8/10 Good

Flo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to shopping and dinning
Stayed 1 night in Oct 2023

10/10 Excellent

Shawn

Stayed 2 nights in Oct 2023

8/10 Good

Susan

Stayed 1 night in Oct 2023

10/10 Excellent

Siok Siong

Liked: Cleanliness, staff & service, property conditions & facilities
Room as expected for age. Quite well maintained.
Stayed 1 night in Sep 2023

10/10 Excellent

Cira

Liked: Staff & service, property conditions & facilities
Stayed 1 night in May 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel in perfect location

The Jesselton is in Gaya Street in the heart of KK. It is the perfect location for exploring the city, with everything within walking distance. The hotel is probably the oldest in KK, but the rooms are comfortable and fairly modern. Everything in the hotel is of high quality, and well maintained. The Jesselton harks back to more elegant times . There is no ding room, but there is an endless selection of restaurants close by. What was the restaurant is now a rather good sushi restaurant. The lack of a swimming pool wasn't a problem for us as we only stayed a few days.
Stayed 2 nights in Mar 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely old hotel in great location.

Stayed 1 night in Mar 2023

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommended

This hotel is one of those old fashioned hotel's It is small but central. Very polite receptionists and room boy.all helpful and speak excellent English. If you require all the modern convenient appliances and sky bars and restaurants. Do not book this hotel if you just want a nice room and old fashioned civility this is the place for you
Stayed 4 nights in Mar 2023

8/10 Good

Arthur

Liked: Cleanliness, staff & service, room comfort

A historic hotel in the heart of Jesselton.

However, the classic interior and furnishing is a little aged and tired. Staff were really helpful and courteous. I hope the management can restore this hotel to its former glory.
Stayed 1 night in Jan 2023

10/10 Excellent

shahriman

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean and comfortable hotel. Very convenient area. But, its not car park friendly. Ideal for walking tourists and Grab.

10/10 Excellent

shahriman

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Super clean and comfortable hotel. Very convenient area. But, its not car park friendly. Ideal for walking tourists and Grab.

10/10 Excellent

Robert

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff members were extremely friendly and helpful in arranging a driver for us who was equally friendly and helpful. The hotel photo doesn't look quite right--it is not on a corner, but it is on a street with trees down the median. We liked it enough that stayed there a second time, two weeks later.
Stayed 2 nights in Sep 2022

8/10 Good

Dennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a nice, small, old style hotel in a good location. Plenty of eating choices nearby with a Japanese restaurant downstairs. The room was comfortable once I figured out how to work the A/C and lights. When I had questions they were quick to take care of whatever I needed. Recommended at a reasonable price.
Stayed 2 nights in Aug 2022

4/10 Poor

Aun Num

Stayed 1 night in Sep 2020

8/10 Good

Soufiane

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable room. Staff pleasant and helpful. Pity that hotel renovations were proceeding making it somewhat noisy during the day.
Stayed 2 nights in Jan 2020

10/10 Excellent

Dudleigh George

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable stay.

The Jesselton Hotel is right in middle of town and there are many eating places nearby. It is one of the few English built buildings left standing. It has been modernized to make it a comfortable Hotel. The Restaurant was closed for r enervation while I was there. Over all I had no complaints about this Hotel. had four nights there.
Stayed 4 nights in Jan 2020

10/10 Excellent

Verified traveller

Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Staff provided great customer service with a smile .
Stayed 2 nights in Dec 2019