Ramada Grand Tsim Sha Tsui (Former Ramada Hong Kong Grand Tsim Sha Tsui)

3.5 star property

Photo gallery for Ramada Grand Tsim Sha Tsui (Former Ramada Hong Kong Grand Tsim Sha Tsui)

Front of property
Triple Room
Interior
Point of interest
Lobby

Reviews

6.6 out of 10

Popular amenities

  • 24/7 front desk
  • Breakfast available
  • Laundry
  • Gym
  • Housekeeping
  • Air conditioning

Explore the area

Map
23 Austin Avenue, Tsimshatsui, Kowloon
  • Hong Kong - Macau Ferry Terminal
    ‪6 min drive‬
  • Hong Kong Convention and Exhibition Centre
    ‪6 min drive‬
  • Lan Kwai Fong
    ‪8 min drive‬
  • Hong Kong (HKG-Hong Kong Intl.)
    ‪30 min drive‬

Room options

Triple Room

  • Sleeps 3
  • 3 Twin Beds

Premium Room

  • 26 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

Standard Room Double/Twin

  • 15 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

Deluxe Double or Twin Room

  • 15 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

Similar properties

About the area

Kowloon

With a stay at Ramada Grand Tsim Sha Tsui (Former Ramada Hong Kong Grand Tsim Sha Tsui) in Kowloon (Tsim Sha Tsui), you'll be within a 5-minute drive of Ladies' Market and Victoria Harbour. .This hotel is 3.5 mi (5.6 km) from Hong Kong Convention and Exhibition Centre and 3.8 mi (6.1 km) from Hong Kong - Macau Ferry Terminal.

What's nearby

  • Hong Kong - Macau Ferry Terminal - 6 min drive - 6.2 km
  • Hong Kong Convention and Exhibition Centre - 6 min drive - 5.6 km
  • Soho - 7 min drive - 7.0 km
  • Lan Kwai Fong - 8 min drive - 7.6 km
  • Ocean Park - 10 min drive - 9.5 km

Getting around

  • Whampoa Station - 2 min drive
  • Hong Kong Jordan Station - 7 min walk
  • Hong Kong International Airport (HKG) - 30 min drive

Restaurants

  • ‪Mr. Korea Bbq - ‬1 min walk
  • ‪Tivoli 意大利餐廳 - ‬1 min walk
  • ‪Page Common - ‬1 min walk
  • ‪蘭香麵家 - ‬1 min walk
  • ‪Fairyland - ‬1 min walk

About this property

Ramada Grand Tsim Sha Tsui (Former Ramada Hong Kong Grand Tsim Sha Tsui)

Hotel with a fitness center, near Victoria Harbour
Ramada Grand Tsim Sha Tsui (Former Ramada Hong Kong Grand Tsim Sha Tsui) offers 396 accommodations with minibars and safes. Flat-screen televisions are featured in guestrooms. Bathrooms include showers, slippers, and hair dryers.

This Kowloon hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 396 guestrooms featuring minibars and flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature hair dryers and slippers. Conveniences include safes and electric kettles, as well as phones with free local calls.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services. Additional amenities at this hotel include shopping on site, a banquet hall, and a vending machine.
At Ramada Grand Tsim Sha Tsui (Former Ramada Hong Kong Grand Tsim Sha Tsui), enjoy a satisfying meal at the restaurant. Full breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage.
Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Ramada Grand Tsim Sha Tsui (Former Ramada Hong Kong Grand Tsim Sha Tsui) has a restaurant on site.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: HKD 77 for adults and HKD 77 for children
  • A restaurant

Things to do

  • Gym
  • Shopping

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium channels

Food and drink

  • Electric kettle
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:30 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 5:30 AM please contact the property in advance using the information on the booking confirmation
The primary reservation holder must provide names of all guests at the time of booking. Name changes are not permitted on reservations.
Disposable personal items, such as toothbrushes, mineral water, shower cap, shaver, and comb are available for purchase through a vending machine on the 2nd floor.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately HKD 77 for adults and HKD 77 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Best Western Grand
Best Western Grand Hotel
Best Western Grand Hotel Kowloon
Best Western Grand Kowloon
Best Western Hotel Grand
Grand Hotel Best Western
Best Western Grand Hotel Hong Kong Kowloon
Best Western Grand Hotel Hong Kong
Best Western Grand Hong Kong Kowloon
Best Western Grand Hong Kong
Best Western Grand Hotel Hong Kong
Ramada Hong Kong Grand Tsim Sha Tsui
Ramada Hong Kong Grand (Former Best Western Grand Hotel)

Ramada Grand Tsim Sha Tsui (Former Ramada Hong Kong Grand Tsim Sha Tsui) Reviews

Reviews

6.6
Rating 10 - Excellent. 157 out of 1003 reviews
Rating 8 - Good. 320 out of 1003 reviews
Rating 6 - Okay. 274 out of 1003 reviews
Rating 4 - Poor. 152 out of 1003 reviews
Rating 2 - Terrible. 100 out of 1003 reviews

6.8/10

Cleanliness

7.0/10

Staff & service

6.2/10

Amenities

6.2/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

8/10 Good

navin

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

4/10 Poor

Vaibhav

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall not so great property.
Stayed 1 night in Nov 2024

10/10 Excellent

Kei Kay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great price for type of property. Beds are NOT up against the wall on one side as is the case with a lot of hotels in Hong Kong. Clean carpeted rooms. Standard queen room has a shower that's tiny, shower curtain sticks to body with draft. Premier (handicap) room is spacious like North America motel rooms, including a bathtub! Note that Premier Rooms are right by elevators, but no worries elevators don't "ding" on arrival. Front desk was very efficient and accommodating. Requested extra blankets and got them delivered very quickly. Note that buildings/hotels in HK don't have heat, ventilation is really a/c. I even requested a heater and was delivered very quickly. The extra blankets were very lightweight and warm, no problem sleeping. Mattresses were a bit too hard for us who aren't used to that, have to say they are the norm in HK though. A bit of stale smell here and there in room and in lobby, not a huge deal. We had great entertainment watching turtles on rooftop garden from queen room side, lawn bowling, cricket and kids soccer on premier room side. Love the location for my purposes. That part of HK is condensed, can cover a lot of ground walking within 15 minutes.
Stayed 1 night in Jan 2025

8/10 Good

Isao

Liked: Cleanliness, staff & service
Location
Stayed 1 night in Jan 2025

8/10 Good

Kamila

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2024

4/10 Poor

WINGCHEUNG

Business traveller
Disliked: Property conditions & facilities, room comfort
small room and dim
Stayed 1 night in Jan 2025

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Love lower floor there is 7/11, grocery store, 2 restaurants, plus a few other shopping stores
Stayed 2 nights in Dec 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

Worse mattress!!

The restaurant staff and the cleaner are nice. However, the quality of the bed mattress is horrible. We can feel the spring coils (all over the bed). After we asked for any solution, they only gave us one more blanket to cover the mattress. The wall paper is very old fashioned. We thought we went through the time channel to go back to 1960's.
Stayed 10 nights in Dec 2024

6/10 Okay

Stephen Chiu Fan

Travelled with family
Liked: Cleanliness, staff & service
The toilet is too small, and very hard to take a shower, and also the quality of the slippers are very poor, and the room is too small. The location is excellent and very convenient.
Stayed 5 nights in Dec 2024

4/10 Poor

Lai Hing

Stayed 2 nights in Dec 2024

6/10 Okay

Alfred

Travelled with partner
Disliked: Amenities, property conditions & facilities
The room is tiny. If you thought shower stall in a cruise cabin was small, think again. The shower curtain sticks to your skin during shower.
Stayed 4 nights in Nov 2024

6/10 Okay

Victor

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Location is decent. Room is not well designed. Cannot find place to hang up clothes. Only 1 wall outlet was working.
Stayed 4 nights in Dec 2024

8/10 Good

Richard

Business traveller
Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2024

6/10 Okay

keith, Edison

Stayed 7 nights in Nov 2024

6/10 Okay

Ket

Travelled with family
The drain of the bathtub was plugged .
Stayed 2 nights in Dec 2024

6/10 Okay

Mayank, Stevenson Ranch

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Front staff and concierge staff were not at all helpful. They were rude and not providing any help whatsoever information we asked them for . The room size and bathroom was very small. I do not recommend this hotel .
Stayed 5 nights in Nov 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

saudi

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

YingHung

Liked: Cleanliness, staff & service, property conditions & facilities
Comfort
Stayed 1 night in Nov 2024

6/10 Okay

Sivaprakasham, Edison

Business traveller
Liked: Staff & service
Beds could be better. Rooms were very small but Overall it was ok for the price I paid.
Stayed 1 night in Nov 2024

10/10 Excellent

Sai

Stayed 5 nights in Oct 2024

8/10 Good

Kok Chong

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient.
Stayed 3 nights in Nov 2024

6/10 Okay

Ruby, Castro Valley

Liked: Staff & service
Disliked: Property conditions & facilities
The property needs updating and the restaurant on site had limited selection of food.
Stayed 2 nights in Nov 2024

6/10 Okay

Patrick

Travelled with group

OK Place

It was just a place to stay. Nothing special. Room and the bed were exceptionally small and my feet hung way over the edge of the bed. About a 15 minute walk to the harbor.
Stayed 4 nights in Nov 2024

4/10 Poor

Amy S

Stayed 7 nights in Nov 2024