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Hotel H15 Francuski Old Town - Destigo Hotels

5.0 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel H15 Francuski Old Town - Destigo Hotels

Snack bar
View from room
Front of property
Deluxe Room
Exterior

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Bar
  • Parking available
  • Room service
  • Breakfast available
  • Pet-friendly
  • Laundry

Explore the area

Map
Ul. Pijarska 13, Kraków, 31-015
  • Royal Road
    3 min walk
  • Kraków Barbican
    3 min walk
  • Juliusz Slowacki Theater
    3 min walk
  • Kraków (KRK-John Paul II - Balice)
    26 min drive

Room options

View all photos for Apartment

Apartment | Living room

Apartment

  • 45 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Large Twin Sofa Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • 35 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Comfort Single Room

Comfort Single Room

Comfort Single Room

  • 16 sq m
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Comfort Double Room

Comfort Double Room

Comfort Double Room

  • 20 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Premium Double Room

Premium Double Room

Premium Double Room

  • 26 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Comfort Twin Room

Comfort Twin Room

Comfort Twin Room

  • 20 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premium Twin Room

Premium Twin Room

Premium Twin Room

  • 26 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

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About the area

Kraków

With a stay at Hotel H15 Francuski Old Town - Destigo Hotels, you'll be centrally located in Kraków, within a 5-minute walk of Main Market Square and Florianska Street. .This luxury hotel is 8.3 mi (13.3 km) from Wieliczka Salt Mine and 0.1 mi (0.1 km) from Royal Road.

What's nearby

  • Royal Road - 3 min walk
  • Main Market Square - 4 min walk
  • Cloth Hall - 5 min walk
  • St. Mary's Basilica - 5 min walk
  • Wawel Castle - 18 min walk

Getting around

  • Kurdwanów P+R Station - 9 min drive
  • Kraków Główny Station - 16 min walk
  • John Paul II - Balice Airport (KRK) - 26 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Karmello Chocolatier - ‬2 min walk
  • ‪Pijalnia Wódki i Piwa - ‬3 min walk
  • ‪Pasta Bar Resto & Wine - ‬3 min walk
  • ‪Przypiecek krakowski 24h - ‬1 min walk

About this property

Hotel H15 Francuski Old Town - Destigo Hotels

Luxury Kraków hotel in Kraków City Centre with a 24-hour front desk
Hotel H15 Francuski Old Town - Destigo Hotels offers 42 air-conditioned accommodations with minibars and safes. Each accommodation is individually decorated. Cable television is provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Kraków hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Make yourself at home in one of the 42 individually decorated guestrooms, featuring refrigerators and minibars. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and wedding services. Additional amenities at this hotel include a television in a common area and a banquet hall.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Hotel H15 Francuski Old Town - Destigo Hotels has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Polish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured uncovered valet parking on site (PLN 100 per day; includes in/out privileges)
  • 24 hours off-site parking within 492 ft (PLN 100 per day)
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:30 AM: PLN 99 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • Billiards/pool table

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Fridge
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • 2 steps to reach property

More

  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds
  • Heating
  • Hypo-allergenic bedding

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 32-inch TV
  • TV channels

Food and drink

  • Free bottled water
  • Minibar
  • Fridge

More

  • Desk
  • Individually decorated
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of PLN 100 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Up to 44 lbs per pet
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for PLN 150.0 per day
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: PLN 150 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately PLN 99 per person
  • Airport shuttle fee: PLN 130 per vehicle (one-way, maximum occupancy 3)
  • Uncovered valet parking fee: PLN 100 per day (in/out privileges)
  • Nearby parking fee: PLN 100 per day(492 ft away; open 24 hours)
  • Pet fee: PLN 100 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: PLN 150.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a security system

Property is also known as

Francuski
Francuski Hotel
Francuski Krakow
Hotel Francuski
Hotel Francuski Krakow
Krakow Orbis Francuski Hotel
Orbis Francuski Hotel Krakow
Orbis Francuski Krakow Hotel Krakow
Orbis Francuski Krakow Hotel
Francuski Hotel Krakow
Francuski Hotel
Francuski Krakow
Francuski
Hotel Francuski Hotel Krakow
Krakow Francuski Hotel Hotel
Hotel Francuski Hotel
Francuski Hotel Krakow
Hotel Francuski

Hotel H15 Francuski Old Town - Destigo Hotels Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 238 out of 309 reviews" "
Rating 8 - Good. 57 out of 309 reviews" "
Rating 6 - Okay. 12 out of 309 reviews" "
Rating 4 - Poor. 2 out of 309 reviews" "
Rating 2 - Terrible. 0 out of 309 reviews" "

9.6/10

Cleanliness

9.8/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Glenn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
location is perfect 👍
Stayed 6 nights in Sep 2024

10/10 Excellent

ALAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simply the Best
The location was perfect - walking distance to EVERYTHING! Staff was amazing. I didn't know that their level of service still existed. The food was very good and reasonably priced. It is the best hotel we have stayed in going back decades! And Krakow is awesome.
Stayed 3 nights in Sep 2024

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel, nice room, helpful staff. Near most main sites in the Old City.
Stayed 4 nights in Sep 2024

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay at this elegant hotel. The staff were incredibly helpful, the breakfasts were copious and delicious, and the location was perfect. Stay here if you can!
Stayed 4 nights in Sep 2024

10/10 Excellent

John

Stayed 1 night in Sep 2024

10/10 Excellent

jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect hotel in Krakow.
One of best properties I have stayed Professional friendly from reception,room ,breakfast.i highly recommend this hotel.i would definitely stay here again.
Stayed 4 nights in Sep 2024

10/10 Excellent

Koji

Stayed 1 night in Sep 2024

8/10 Good

Lucyna

Liked: Cleanliness, staff & service
Stayed 4 nights in Sep 2024

10/10 Excellent

James, Boston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well located hotel in excellent condition. Staff was extremely helpful and pleasant. Bed was comfortable and the room reasonably spacious. Five minute walk to everything. Breakfast was very good. Was here for four nights. Definitely would stay here again in the future.
Stayed 4 nights in Sep 2024

10/10 Excellent

Demetra

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at this hotel is amazing. They go out of their way to help you with anything you need. The breakfast was excellent and our room upgrade was a suite with 2 bathrooms. Nothing better than that for 2 women traveling together!
Stayed 4 nights in Sep 2024

10/10 Excellent

Austin

Stayed 3 nights in Sep 2024

8/10 Good

Beth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Iain

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic two night stay, the hotel is perfectly situated just inside the old town, close enough to easily explore the whole area on foot but tucked away from the busier and noisier heart of the city. The staff were very welcoming and helpful, the glass of bubbly on checking in was a very nice touch, the hotel itself has a lovely grand feeling of yesteryear with a magnificent flight of stairs from the reception. Our room was spacious and very comfortable, the bathroom was modern and had everything we needed. The bed itself was very comfortable and in the bathroom the hot water was plentiful and shower powerful, all important for us. There was a mini bar and tea making in the room which are also essentials for our stays. In advance of our stay we arranged an airport transfer for our arrival which also went without a hitch. All in all a very enjoyable stay indeed, thanks.
Stayed 2 nights in Sep 2024

10/10 Excellent

Katie

Liked: Staff & service, room comfort
Stayed 5 nights in Sep 2024

10/10 Excellent

kevin, Toronto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Rooms fantastic size. Staff very pleasant and courteous.
Stayed 2 nights in Sep 2024

10/10 Excellent

Jakub

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very French nice stay
Excellent location, fantastic staff and friendly service. The wow factor was the breakfast food at the hotels restaurant.
Stayed 3 nights in Sep 2024

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Glen

Liked: Property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful
Stayed 3 nights in Aug 2024

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Even better than the website suggested. Great staff. Lovely rooms, terrific breakfast.
Stayed 3 nights in Aug 2024

10/10 Excellent

Emily

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at this hotel was wonderful. Location is perfect and located closely near town Square. We had a great trip and would stay here again!
Stayed 3 nights in Aug 2024

10/10 Excellent

Kayla

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location to be near the business of Old Town but quietly near the edge. Staff was always kind and friendly. Would recommend!
Stayed 4 nights in Jul 2024

10/10 Excellent

Wieslaw

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Catherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the convenient location of this hotel and the pleasantness of its staff. The housekeeping was very efficient.
Stayed 4 nights in Jun 2024