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Downtown Kraków

3.0 star property

Photo gallery for Downtown Kraków

Standard Twin Room
Restaurant
Reception
Staircase
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Laundry room
  • Housekeeping

Explore the area

View map
Ul. Zamenhofa 14, Kraków, Lesser Poland, 31-025
  • Place, Planty Park
    ‪2 min walk‬
  • Place, Royal Road
    ‪2 min walk‬
  • Place, Main Market Square
    ‪9 min walk‬
  • Airport, Kraków (KRK-John Paul II - Balice)
    ‪36 min drive‬

Room options

View all photos for Economy Single Room

Economy Single Room

Economy Single Room

  • 12 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

8.0 out of 10
Very good
(1 review)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Economy Twin Room

Premium bedding, minibar, desk, laptop workspace

Economy Twin Room

7.8 out of 10
Good
(6 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

10.0 out of 10
Exceptional
(2 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Large Single Sofa Bed
  • Free Wi-Fi

View all photos for Economy Triple Room

Premium bedding, minibar, desk, laptop workspace

Economy Triple Room

  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Economy Single Room

Premium bedding, minibar, desk, laptop workspace

Economy Single Room

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Economy Double Room

Premium bedding, minibar, desk, laptop workspace

Economy Double Room

  • 12 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

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About the area

Kraków

With a stay at Downtown Kraków, you'll be centrally located in Kraków, within a 5-minute drive of Main Market Square and Wawel Castle. .This hotel is 8.2 mi (13.1 km) from Wieliczka Salt Mine and 1.9 mi (3.1 km) from Oskar Schindler Factory.

What's nearby

  • Planty Park - 2 min walk - 0.2 km
  • Royal Road - 2 min walk - 0.2 km
  • Galeria Krakówska - 3 min walk - 0.3 km
  • Main Market Square - 9 min walk - 0.8 km
  • St. Mary's Basilica - 9 min walk - 0.8 km

Getting around

  • Sanktuarium Bożego Miłosierdzia Tram Stop - 9 min drive
  • Kraków Główny Station - 14 min walk
  • John Paul II - Balice Airport (KRK) - 35 min drive

Restaurants

  • ‪Costa Coffee - ‬4 min walk
  • ‪Chimney Cake Bakery - ‬5 min walk
  • ‪KFC - ‬5 min walk
  • ‪Kociarnia Kocia Kawiarnia - ‬3 min walk
  • ‪Starbucks - ‬4 min walk

About this property

Downtown Kraków

Downtown Kraków offers 30 accommodations with minibars and complimentary bottled water. Beds feature premium bedding. LCD televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 30 guestrooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.
Make use of convenient amenities such as complimentary wireless internet access, tour/ticket assistance, and a banquet hall.
Featured amenities include a computer station, express check-in, and express check-out. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (PLN 60 per day)
  • Street parking available
  • 24-hour return airport shuttle (surcharge)

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • Computer station
  • Meeting room

Accessibility

  • Lift

More

  • 2 buildings
  • 4 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime

Express check-in available

Check-out

Check-out before noon

Contactless check-out available

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of PLN 80 per pet, per day

Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome

Children up to the age of 4 years can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Payment types

Important information

Optional extras

  • Airport shuttle fee: PLN 80 per vehicle (one-way)
  • Airport shuttle fee per child: PLN 80 (one-way)
  • Nearby parking fee: PLN 60 per day (33 ft away)
  • Pet fee: PLN 80 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher

Property is also known as

Alexander II Krakow

Hotel Alexander II

Hotel Alexander II Krakow

Hotel Alexander II

Downtown Kraków Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 133 out of 458 reviews
Rating 8 - Good. 210 out of 458 reviews
Rating 6 - Okay. 84 out of 458 reviews
Rating 4 - Poor. 20 out of 458 reviews
Rating 2 - Terrible. 11 out of 458 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Carlos Alberto Begazo

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
we stayed for 6 hrs and the hotel was fine enough for that time
Stayed 1 night in Jan 2026

10/10 Excellent

Malwina

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Hotel jest usytuowany w bardzo dobrej lokalizacji,wszędzie blisko.Pokoje są czyste,a obsluga bardzo pomocna.Sniadania również polecenia.
Stayed 2 nights in Dec 2025

10/10 Excellent

Stephanie

Liked: Staff & service, amenities, property conditions & facilities
Clean room very convenient spot
Stayed 1 night in Sep 2025

10/10 Excellent

Doug

Stayed 1 night in Sep 2025

8/10 Good

Ioan

Liked: Cleanliness, staff & service
Close to station and most of the main attractions in Krakow. Good value budget hotel.
Stayed 3 nights in Sep 2025

4/10 Poor

Eva, Waterloo

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Next to the train tracks so you hear the trains going by. As well as hearing neighbours talking, showering etc. Rooms - Very outdated, super small, with no storage space. Cruise ships have more space than those hotel rooms. Wouldn’t recommend it.
Stayed 4 nights in Sep 2025

8/10 Good

Stephen

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Tomoyo

Stayed 4 nights in Apr 2025

6/10 Okay

Brad

Liked: Cleanliness, staff & service, property conditions & facilities
A large group of teenagers was staying at the hotel. They spent hours in the hallways talking and yelling. Three days in a row.
Stayed 3 nights in Mar 2025

8/10 Good

Amy Louise

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room clean , modern , staff helpful , was quite noisy in hotel at night with guests shouting along corridors whilst going back to their room
Stayed 3 nights in Mar 2025

8/10 Good

Dan

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 3 nights in Sep 2024

8/10 Good

James

Liked: Cleanliness, staff & service
Next to a train line which I believe ran most of the night. Air ventilation in shower room was not working. It’s a 3 star hotel so you get what you pay for
Stayed 3 nights in Dec 2024

10/10 Excellent

Joe

Stayed 4 nights in Nov 2024

10/10 Excellent

Hannah

Stayed 5 nights in Oct 2024

10/10 Excellent

Michael

Travelled with group
Yeah good trip
Stayed 2 nights in Oct 2024

6/10 Okay

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was ok on the whole, if I had any complaints it would be that the bed was to low to the ground and there was not much water pressure in the shower but it was clean and ok
Stayed 1 night in Sep 2024

10/10 Excellent

Karol

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would recommend this hotel and i will stay there again. It is clean, the staff is very accommodating and the location is excellent. Four to five minute walk to the train station, the bus station, and a grocery store. It is a few minute walk to Planty park and the St. Florian gate to the old town. I would also note that the breakfast is great and plentiful.
Stayed 7 nights in Jul 2024

8/10 Good

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unassuming frontage in a cul-de-sac, but very close to the Old Town & plenty of shops, cafes, restaurants. Comfortable room with air-conditioning, good sound-proof double-glazing despite the train line running right outside the window. Helpful staff recommended cafes etc & advice about tram train & bus services including airport transfer.
Stayed 4 nights in Jun 2024

10/10 Excellent

Anna, Geneva

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Lukas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful
Stayed 2 nights in Jun 2024

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
The property was located on the railway line and was clean and well looked after.
Stayed 3 nights in Jun 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and well located hotel, with a good breakfast.
Stayed 3 nights in May 2024

10/10 Excellent

Jonathan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

10/10 Excellent

Qi

Good breakfast and friendly staff
Stayed 2 nights in May 2024

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
It was not as quiet as I would like but not too bad.
Stayed 1 night in Jan 2024