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AnCasa Hotel Kuala Lumpur, Chinatown

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for AnCasa Hotel Kuala Lumpur, Chinatown

Exterior
Front of property
In-room safe, iron/ironing board, cots/infant beds, free WiFi
Outdoor pool
Reception

Reviews

7.4 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Room service
    Room service
  • Pool
    Pool
  • 24/7 front desk
    24/7 front desk
  • Spa
    Spa

Explore the area

Map
Jalan Tun Tan Cheng Lock, (off Jalan Bukit Bintang), Kuala Lumpur, 50050
  • Petaling Street
    2 min walk
  • Central Market
    6 min walk
  • Merdeka Square
    11 min walk
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    46 min drive

Room options

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 48 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Queen Sofa Bed

View all photos for Superior Twin Room

In-room safe, iron/ironing board, cots/infant beds, free WiFi

Superior Twin Room

  • 24 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Ancasa Floor

Ancasa Floor

Ancasa Floor

  • 24 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • 24 sq m
  • Sleeps 3
  • 1 King Bed

Superior Double Room

  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Twin Room

In-room safe, iron/ironing board, cots/infant beds, free WiFi

Deluxe Twin Room

  • Sleeps 3
  • 2 Twin Beds

Similar properties

Outdoor pool

Oasia Suites Kuala Lumpur

Pool
Parking included
Free WiFi
Restaurant
4.3 out of 5, Excellent, (1009)
The price is AU$74
for 1 night
includes taxes & fees
8 Dec - 9 Dec
Oasia Suites Kuala Lumpur

About the area

Kuala Lumpur

AnCasa Hotel Kuala Lumpur, Chinatown is centrally located in Kuala Lumpur, a 2-minute walk from Petaling Street and 11 minutes by foot from Merdeka Square. .This spa hotel is 1.3 mi (2.1 km) from Kuala Lumpur Tower and 1.6 mi (2.6 km) from Pavilion Kuala Lumpur.

What's nearby

  • Petaling Street - 2 min walk - 0.2 km
  • Merdeka Square - 11 min walk - 1.0 km
  • Kuala Lumpur Tower - 15 min walk - 1.3 km
  • Pavilion Kuala Lumpur - 3 min drive - 2.6 km
  • Petronas Twin Towers - 3 min drive - 2.9 km

Getting around

  • Kuala Lumpur Masjid Jamek Station - 8 min walk
  • Plaza Rakyat Station - 11 min walk
  • Subang (SZB-Sultan Abdul Aziz Shah) - 32 min drive

Restaurants

  • ‪La La Noodle 啦啦米 - ‬2 min walk
  • ‪鸿记瓦煲鸡饭 & 裕记特色葡萄牙烧魚 - ‬2 min walk
  • ‪Burger Abang Bo - ‬1 min walk
  • ‪Mawar Merah Seafood and Steamboat - ‬1 min walk
  • ‪Starbucks - ‬2 min walk

About this property

AnCasa Hotel Kuala Lumpur, Chinatown

Hotel with a full-service spa, steps from Petaling Street
AnCasa Hotel Kuala Lumpur, Chinatown offers 294 air-conditioned accommodations with safes and complimentary bottled water. Refrigerators and coffee/tea makers are provided. Bathrooms include showers with rainfall showerheads, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. LCD televisions come with satellite channels. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Make yourself at home in one of the 294 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include safes and coffee/tea makers, and housekeeping is provided daily.
Relax at the full-service spa, where you can enjoy massages. You're sure to appreciate the recreational amenities, including an outdoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and a banquet hall. If you'd like to spend the day shopping, you can hop on the complimentary shuttle.
Satisfy your appetite for lunch or dinner at Saffron Brasserie, a restaurant which specializes in local cuisine, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk. Planning an event in Kuala Lumpur? This hotel has 4984 square feet (463 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Saffron Brasserie - This restaurant specializes in local cuisine and serves lunch and dinner.
Madam ZEE - Onsite restaurant. Open daily.
BiTes - Onsite coffee shop. Open daily.
Room service (during limited hours) is available.

Languages

Chinese (Cantonese), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (MYR 10.00 per stay)
  • Free shopping centre shuttle

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:30 AM: MYR 35 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Saffron Brasserie
  • Madam ZEE
  • BiTes

Things to do

  • Children's pool
  • Fitness centre
  • Full-service spa
  • Outdoor pool

Family friendly

  • Children's pool
  • Cots/infant beds (surcharge)
  • Outdoor pool
  • Fridge

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Conference space (4984 square feet)
  • Meeting rooms

Spa

  • Aromatherapy
  • Massages
  • Spa open daily

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Cots/infant beds (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • LCD TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Fridge

More

  • Iron/ironing board
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for MYR 80 per day

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MYR 35 per person
  • Self parking fee: MYR 10.00 per stay
  • Crib (infant bed) fee: MYR 80 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

No pets and no service animals are allowed at this property
A car is recommended for transportation to and from this property

Property is also known as

Ancasa Hotel Kuala Lumpur
Ancasa Hotel
Ancasa Kuala Lumpur
Ancasa
Kuala Lumpur Ancasa Hotel
AnCasa Hotel Kuala Lumpur
Ancasa Hotel Spa Kuala Lumpur

AnCasa Hotel Kuala Lumpur, Chinatown Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 119 out of 575 reviews" "
Rating 8 - Good. 258 out of 575 reviews" "
Rating 6 - Okay. 126 out of 575 reviews" "
Rating 4 - Poor. 48 out of 575 reviews" "
Rating 2 - Terrible. 24 out of 575 reviews" "

7.2/10

Cleanliness

7.8/10

Staff & service

8.0/10

Amenities

7.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Arjun, Singapore

Liked: Staff & service
Its pretty basic for a superior room toilet stinks
Stayed 1 night in Aug 2024

8/10 Good

Shankaran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very central location in KL to get around if needed. Highyly recommended.
Stayed 1 night in Jul 2024

6/10 Okay

cam Hong

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

2/10 Terrible

Imtiaz

Stayed 3 nights in Jul 2024

10/10 Excellent

LACHLAN

Stayed 2 nights in Jul 2024

8/10 Good

Yew-Wooi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

8/10 Good

sumit

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice location… nice rooms and breakfast options.
Stayed 1 night in Jun 2024

6/10 Okay

Bee yian

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
When I place “do not disturb “ sign on the door on my second day. And your housekeeping doing my room when I’m out with the “do not disturb”sign on door? In March when I stay in your hotel, there is sign hang on door and they never clean the room. So what the standard for room make up?? To hang sign or don’t hang sign???? Luck there is nothing missing. And my room stay I only have 2 hanger?? There is no more shower gel and when room cleaning, they never replace? Is the second time I’m stay in your hotel..
Stayed 4 nights in Jul 2024

10/10 Excellent

WENTONG

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good service
Stayed 1 night in Jul 2024

10/10 Excellent

Wentong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good quality
Stayed 3 nights in Jun 2024

8/10 Good

David

Liked: Cleanliness, staff & service
Decent economy hotel with helpful staff on Reception. Close to a public transport hub so one can traverse KL cheaply, fast and effectively.
Stayed 2 nights in Jun 2024

8/10 Good

Shankaran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location, central to everything. Close to restaurants, bukit bintang , KLCC , Petaling St etc. Great location to experience the nightlife too.
Stayed 1 night in Jun 2024

10/10 Excellent

Kaitlyn

Stayed 2 nights in Jun 2024

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is good
Stayed 1 night in May 2024

10/10 Excellent

joselito

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
happy traveler
it was very nice no complains, the ladies at the front desk where very helpful thanks.
Stayed 2 nights in May 2024

8/10 Good

chuan zhen

Stayed 1 night in May 2024

10/10 Excellent

chuan zhen

Liked: Cleanliness
Stayed 4 nights in May 2024

6/10 Okay

chuan zhen

Stayed 2 nights in Apr 2024

8/10 Good

KEVIN

Liked: Staff & service
Good
Stayed 1 night in Mar 2024

8/10 Good

Alice

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We’ve stayed in this hotel twice. The first time was when we first arrived in KL. The second time was the last part of our trip. We loved the location of this property and how convenient it is to almost everything we needed. The staff were very friendly and helpful with our needs. Everyone at the hotel went above and beyond to help us when we needed it. We are very grateful and appreciative to all of the great people who came forward to support and assist us. The only thing that I found very inconvenient is the lack of a laundry facility at the property. Due to some bad experiences in the past with laundry services offered at a hotel, we were weary of using the service. We preferred to do our own laundry and having a laundry facility at the hotel that you have a long stay would be so much easier. Nevertheless, we did have a very lovely time staying at this property despite of our situation. Much appreciation to all the staff at AnCasa hotel Kuala Lumpur.

10/10 Excellent

Fred

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recommend this hotel
Stayed 2 nights in Mar 2024

8/10 Good

Alice

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Neil

Liked: Staff & service, property conditions & facilities, room comfort
Oh my...
We started our 4 days 3 nights stay on an absolute wrong foot. The check in was breezy though unnecessary. The reception was able to confirm our reservations but we were then led to the check in kiosk just to dispense the keys with the reception explaining the steps. I'm not sure if this is ideal as the average or most customers are not coming back enough to use the check in feature but it's not a hassle just a bit unnecessary. Ok then, we moved to our room which was a nightmare. The humid smell and the horrifying unclean carpet was so nasty. I see crumbs of titbits, chips and hair on the floor. I slipped into the bedroom slippers and was so mad. I had to pick them up with wet tissues. The fridge was without words possibly the worse I've come across. Beverage or some kind of liquid was congealed and I couldn't and wouldn't want to clean it myself. I called the staff and was told that it was tea milk. Honestly, that wasn't the question, I just wanted it clean not a forensic analysis of said liquid. Some time later I got a automated email from Hotel.com asking for my check in experience, I related the above scenario and io and behold I got a phonecall from the hotel staff 4 hours later explaining and expressing interest to come back immediately to vacuum the room. It was late and I was tired so no. But I asked to please do the room well the next day. That was a real plus. Immediacy and an earnest to remedy the situation. The free one off breakfast which was an attempt to apolo
Stayed 4 nights in Mar 2024

10/10 Excellent

Simon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant helpful staff . Good pool and gym
Stayed 1 night in Feb 2024

10/10 Excellent

Simon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff , clean Rooms and close to all amenities. We enjoyed ur stay although we had to move rooms due to people smoking next door!
Stayed 1 night in Feb 2024