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Santa Grand Signature Kuala Lumpur

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Santa Grand Signature Kuala Lumpur

Meeting facility
Lobby
Outdoor pool, pool loungers
Nyonya Diva
Front of property - evening/night

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Breakfast available
  • Bar
  • 24/7 front desk
  • Pool
  • Housekeeping
  • Parking available

Explore the area

Map
No 36 Menara Santa Jalan Ampang, Kuala Lumpur, 50450
  • Kuala Lumpur Tower
    13 min walk
  • Merdeka Square
    13 min walk
  • Central Market
    15 min walk
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    48 min drive

Room options

View all photos for Bong Soo Superior King

Bong Soo Superior King

Bong Soo Superior King

  • 19 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Bong Soo Standard Queen

Bong Soo Standard Queen

Bong Soo Standard Queen

  • Sleeps 2
  • 1 Queen Bed

View all photos for Spa Suite

Spa Suite

Spa Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Nyonya Diva

Nyonya Diva

Nyonya Diva

  • Sleeps 2
  • 1 Queen Bed

View all photos for Bong Soo Superior Queen

Bong Soo Superior Queen

Bong Soo Superior Queen

  • 18 sq m
  • River view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Bong Soo Superior Twin Combined

Bong Soo Superior Twin Combined

Bong Soo Superior Twin Combined

  • 19 sq m
  • River view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Bong Soo Deluxe Queen

Memory-foam beds, minibar, in-room safe, iron/ironing board

Bong Soo Deluxe Queen

  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Peranakan Signature Suite

Peranakan Signature Suite

Peranakan Signature Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Bong Soo Standard Twin

Memory-foam beds, minibar, in-room safe, iron/ironing board

Bong Soo Standard Twin

  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Bong Soo Tiga Twin

Bong Soo Tiga Twin

Bong Soo Tiga Twin

  • 19 sq m
  • River view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Studio Suite

Studio Suite

Studio Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Bong Soo Tiga

Bong Soo Tiga

Bong Soo Tiga

  • 19 sq m
  • River view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Bong Soo Deluxe Twin Combined

Bong Soo Deluxe Twin Combined

Bong Soo Deluxe Twin Combined

  • 19 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Tiga

Family Tiga

Family Tiga

  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Bong Soo Superior Twin

Memory-foam beds, minibar, in-room safe, iron/ironing board

Bong Soo Superior Twin

  • 19 sq m
  • River view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Get Fit Suite

Get Fit Suite

Get Fit Suite

  • Sleeps 2
  • 1 King Bed

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for 1 night
includes taxes & fees
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About the area

Kuala Lumpur

A stay at Santa Grand Signature Kuala Lumpur places you in the heart of Kuala Lumpur, within a 15-minute walk of Kuala Lumpur Tower and Petaling Street. .This hotel is 1.2 mi (1.9 km) from Petronas Twin Towers and 1.3 mi (2.1 km) from Suria KLCC Shopping Centre.

What's nearby

  • Kuala Lumpur Tower - 13 min walk
  • Petronas Twin Towers - 20 min walk
  • Suria KLCC Shopping Centre - 3 min drive
  • Pavilion Kuala Lumpur - 3 min drive
  • KLCC Park - 3 min drive

Getting around

  • Dang Wangi Station - 4 min walk
  • Kuala Lumpur Masjid Jamek Station - 12 min walk
  • Subang (SZB-Sultan Abdul Aziz Shah) - 32 min drive

Restaurants

  • ‪Starbucks - ‬6 min walk
  • ‪Mamak Cafe - ‬5 min walk
  • ‪Soulmate Coffee & Cafe - ‬3 min walk
  • ‪San Francisco Coffee - ‬2 min walk
  • ‪Boost - ‬3 min walk

About this property

Santa Grand Signature Kuala Lumpur

Hotel with a fitness center, near KLCC Park
Santa Grand Signature Kuala Lumpur offers 282 air-conditioned accommodations with minibars and safes. Beds feature memory foam mattresses. 43-inch LED televisions come with digital channels.

Bathrooms include showers with rainfall showerheads, slippers, bidets, and complimentary toiletries. This Kuala Lumpur hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an outdoor pool, a steam room, and a fitness center.
Make yourself at home in one of the 282 air-conditioned rooms featuring minibars and LED televisions. Your room comes with a memory foam bed. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and complimentary toiletries.
Be sure to enjoy recreational amenities, including an outdoor pool, a steam room, and a fitness center. This hotel also features complimentary wireless internet access and concierge services.
Enjoy a meal at Kapitan Cafe or snacks in the hotel's coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Kapitan Cafe - Onsite restaurant.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Valet parking on site (MYR 10 per day)

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: MYR 38 for adults and MYR 25 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Restaurants on site

  • Kapitan Cafe

Things to do

  • Fitness centre
  • Outdoor pool
  • Steam room

Family friendly

  • Outdoor pool

Conveniences

  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage

Outdoors

  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Thin carpet in room
  • Tile flooring in room

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Memory-foam mattress

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 43-inch LED TV
  • Digital channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Iron/ironing board (on request)
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MYR 200.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately MYR 38 for adults and MYR 25 for children
  • Valet parking fee: MYR 10 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

This property does not have elevators

Property is also known as

Santa Signature Kuala Lumpur
Santa Grand Signature Kuala Lumpur Hotel
Santa Grand Signature Kuala Lumpur Kuala Lumpur
Santa Grand Signature Kuala Lumpur Hotel Kuala Lumpur

Santa Grand Signature Kuala Lumpur Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 79 out of 136 reviews" "
Rating 8 - Good. 32 out of 136 reviews" "
Rating 6 - Okay. 16 out of 136 reviews" "
Rating 4 - Poor. 5 out of 136 reviews" "
Rating 2 - Terrible. 4 out of 136 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible breakfast. No continental breakfast, only local food. Struggled every morning to snap something healthy and good
Stayed 3 nights in Aug 2024

8/10 Good

shyang het

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The breakfast spread was excellent .
Stayed 1 night in Aug 2024

10/10 Excellent

Penelope

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good: Good central location near light rail and monorail, and also walkable to many city sights. The Jakel mall next door had a huge supermarket / hypermarket and various food outlets and restaurants. Amazing views of city skyline and forest park (if you were lucky enough to be on the right side of the building and on an upper floor, as I was). Nice pool, also with great view. Good variety and quality in breakfast buffet - I was there for 6 days and didn't get sick of it. Reception and concierge staff were very helpful and polite. Quiet in room despite being on a busy road. overall I thought good value for money. If I ever went back to Kuala Lumpur I would stay there again. Not quite so good: Pool area very crowded at peak afternoon times - lack of seating. The piano music playing in the corridors got pretty monotonous after a few days and could be heard in the room Housekeeping was a bit variable in terms of time of day. I had to ask for spare toilet paper rather than waiting for it to run out.
Stayed 6 nights in Jul 2024

10/10 Excellent

Suzanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really lovely hotel. Perfectly situated for walking most of KL, also near the metro if you prefer not to walk. Within 30 mins on foot, lots of dining options. Super helpful staff, concierge service was fantastic. 24 hour shop on site which is very handy.
Stayed 11 nights in Jul 2024

6/10 Okay

Conall

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of noise at night.
Stayed 2 nights in Jul 2024

8/10 Good

Sanzida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
KL holiday
This was our first visit to Kuala Lampur, hotel was really nice, staff were super friendly and good location as its online 15min walk to the Petronas towers. Would definitely stay there again.
Stayed 4 nights in Jun 2024

10/10 Excellent

Bibhu

Stayed 3 nights in Jun 2024

10/10 Excellent

toonhong

Stayed 3 nights in May 2024

10/10 Excellent

Sinan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything specially the breakfast. No complaning. It was awasome.
Stayed 2 nights in May 2024

10/10 Excellent

Dennis

Stayed 1 night in Mar 2024

10/10 Excellent

Kerrie, Castlemaine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to 2 train stations most sites only 2 stops away. Convenience store on premises. Pool lovely to cool off but very hot during day. Breakfast good lots of options but busy when tour group is there..staff lovely. Some food was cold even though we were there at opening. Need to keep lids closed or on heat. Overall loved our stay there.
Stayed 5 nights in Mar 2024

8/10 Good

Maria Rona

Travelled with partner, Travelled with group
Liked: Amenities
Staff are very good…we had some health issues and they help us very very good…the staff were very helpful. The best….the hotel is very clean and the breakfast is excellent so much varieties of food. Love it and walkable to great tourist attractions.
Stayed 2 nights in Mar 2024

8/10 Good

shelley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super Santa
Excellent stay. The room was exceptionally clean. The room is compact but every inch of space is well utilized. Conveniently located 15-20minute walk to Petronas Towers in 1 direction, Merdeka in another and also to Chinatown. Had a beautiful view of Menara Tower and Petronas Towers
Stayed 3 nights in Feb 2024

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

10/10 Excellent

Susanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Feb 2024

8/10 Good

Irshad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

6/10 Okay

Jennifer

Liked: Cleanliness, property conditions & facilities
Not super happy but does have great WiFi
Well, the bloody hotel maid threw away my £100 shampoo and conditioner I had left by mistake in another room, so that was a crappy start to the day. Especially as the hotel front desk denied anything was found. Lies. The reception guy was pretty snotty by pressing the night before I return ALL three hotel cards given to me (I asked for an extra as I had forgotten the other in the room). Seriously, you're that hard up on plastic keys? Maybe you'd have money if you STOP LEAVING OPEN THE HOTEL FRONT DOOR TO THAT WASTES ELECTRICITY. The smaller room I checked into was just as clean as the suite, with comfortable beds and pillows. Bit have a TOP SHEET FGS. The duvet is too warm without the AC and the AC blasting means one gets cold too quickly. Seriously, you're 5-star, act like it. Wifi just as excellent as uploads and downloads, and sockets by the bed. Very good shower temperature options and pressure. Good soundproofing although the din of the eating area does rise when you step outside your door, so ask for an upper floor (I was on floor 11). Hotel gym is surprisingly decent with free weights, a machine, treadmills, exercise balls. Small, but clean and decent, even if does get a bit too warm despite the AC. The included breakfast is decent enough.
Stayed 1 night in Feb 2024

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
Great place to stay , not too far out from the main hub and train station, staff all very friendly and welcoming
Stayed 7 nights in Feb 2024

4/10 Poor

Aun

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Negative ratings for email responsiveness
Wrote in more than a week before check-in regarding toilet amenities and till date (checkout) and there's no response. Hair found in towel, called and replacement was reasonable (as we have left the room for meal). Following day, hair found in face towel! Didn't ask for replacement as not intent to use Though clean towels but hair found shows hygiene level need to improve. Room has smell but bearable and so didn't ask for room change. Water flowing sound can be heard but didn't affect my spouse sleep and so didn't request room change. (Most likely water flowing from upstairs guests' showering). Bed was comfortable and room considered spacious. Room was right bedside lift, can be noisy if other guests talked loudly at lift lobby. High floor seems to have been reserved for other non-ASEAN /non-Asian (should know which group I'm referring to. Unable to confirm if we are the 'non-identified' ones. For your consideration if assigned room 410.
Stayed 2 nights in Feb 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotels in KL
A modern, comfortable luxury hotel, which is centrally located and within easy walking distance of the MRT and the Petronas Towers. A great breakfast and roof top swimming pool facilities. I would highly recommend this hotel.
Stayed 7 nights in Jan 2024

10/10 Excellent

SHAYMAA

Stayed 1 night in Jan 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 13 nights in Dec 2023

10/10 Excellent

REZA JAAFAR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money at a great location
New hotel which brought Value for money at a great location. 5 mins walk from LRT.
Stayed 1 night in Dec 2023

8/10 Good

Vileth

Very good service nice and clean.
Stayed 4 nights in Dec 2023