A stay at Rocana Hotel places you in the heart of Kuantan, steps from Kuantan City Mall and 4 minutes by foot from East Coast Mall. .This hotel is 0.8 mi (1.2 km) from Darul Makmur Stadium and 1 mi (1.7 km) from Heroes Museum.
What's nearby
Kuantan City Mall - 2 min walk - 0.2 km
East Coast Mall - 4 min walk - 0.4 km
Darul Makmur Stadium - 14 min walk - 1.2 km
Masjid Negeri - 18 min walk - 1.5 km
Teluk Cempedak Beach - 6 min drive - 5.7 km
Getting around
Kuantan (KUA-Sultan Haji Ahmad Shah) - 19 min drive
Restaurants
Nippon Sushi - 4 min walk
Kemaman Kopitiam - 4 min walk
Mee Yumee.Yumee - 2 min walk
Restoran Ayam Penyet - 1 min walk
喜阁 - 3 min walk
About this property
Rocana Hotel
Hotel in Kuantan with a 24-hour front desk and a restaurant
Rocana Hotel offers 87 air-conditioned accommodations with minibars and safes. Flat-screen televisions are featured in guestrooms.
Bathrooms include showers. This Kuantan hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and hair dryers can be requested.
Make yourself at home in one of the 87 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms have showers and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a television in a common area.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Buffet breakfasts are available daily from 7 AM to 10 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10 AM.
Rocana Hotel has a restaurant on site.
Room service (during limited hours) is available.
Languages
Chinese (Mandarin), English, Malay
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and public transport
Free covered self-parking on site
Wheelchair-accessible parking available
Food and drink
Buffet breakfast available for a fee daily 7 AM–10 AM: MYR 20 for adults and MYR 12 for children
1 restaurant
Room service available
Conveniences
Banquet hall
Lift
Front-desk safe
Guest services
24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Luggage storage
Multilingual staff
Business services
Business centre
A meeting room
Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
More
Smoke-free property
TV in lobby
Room amenities
Bedroom
Air conditioning
Bed sheets
Bathroom
Hairdryer (on request)
Private bathroom
Shower
Towels
Entertainment
Flat-screen TV
Premium channels
Food and drink
Coffee/tea maker
Electric kettle
Free bottled water
Minibar
More
Connecting rooms available
Desk
Safe
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city: MYR 3.00 per accommodation, per night
We have included all charges provided to us by the property.
Optional extras
Fee for buffet breakfast: approximately MYR 20 for adults and MYR 12 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
We should mention
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Property is also known as
Rocana Hotel Kuantan
Rocana Hotel
Rocana Kuantan
Rocana
Rocana Hotel Hotel
Rocana Hotel Kuantan
Rocana Hotel Hotel Kuantan
Rocana Hotel Reviews
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Convenient location, near Kuantan City Mall with many choices of eating places. Bright, clean, but hotel lift could be improved. If the guest did not press the button properly, he could be waiting a longer time. Staff was alert to that. Toothbrush, room slippers were provided on request. No hand soap at basin but need to take from shower area.
Excellent service by the staff.More variety of food should be offered during breakfast buffet.Insufficient plug points in the room.Toilet is clean and neat.Iron,iron board,prayer mat & hair dryer beautifully provided in the room. Easy and fast during check in and out.
Needed short getaway. Selected this hotel due to reasonable price and walking distance to malls. Indeed no regret. Clean room. Comfy bed. Nice breakfast.
I stayed for Two Nights. The first night at Even numbers room n the view is an adjecent building. The odd numbers room with better city view.
Avoid also connecting room as u can hear very clear ur neighbours whisper.
This hotel very comfortable to stay for short period and business matter. The room was clean, nice, neat and tidy. Will stay here if come to kuantan again.
Verified traveller
Stayed 1 night in Feb 2021
8/10 Good
Siti Nor Suzana
Travelled with family
1 Jan 2021
Liked: Cleanliness, staff & service, room comfort
Great Value, Excellent Hotel
Excellent hotel for the 3 star rating. Room was clean although 1 corner in the room was a bit dusty.
Breakfast buffet was included with our room package. The spread was typical Malaysian food along with some continental breakfast items including egg dishes. Overall taste is good, though everything seems to be a bit too sweet for my palate.
Ample parking was available around the hotel. It is a mix of public parking lot and hotel basement parking. Basement parking entry was badly constructed. The downward ramp was too steep to be coupled with the bump at the entry. My MPV that was a bit laden with luggage and passengers gets it's underbody scraped each time we drive into the basement parking.
Siti Nor Suzana
Stayed 2 nights in Dec 2020
8/10 Good
Chee Meng
Business traveller
27 Dec 2020
Liked: Cleanliness, staff & service
Well maintained room except for the air condition unit which froze and ice droplets falling down.