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Swiss Garden Resort Residences Kuantan

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Swiss Garden Resort Residences Kuantan

Exterior
Outdoor pool
Outdoor pool
Point of interest
Point of interest

Reviews

6.8 out of 10

Popular amenities

  • Pool
    Pool
  • Gym
    Gym
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Free WiFi
    Free WiFi
  • Laundry
    Laundry

Explore the area

Map
Jalan Kuantan-Kemaman, Mukim Sungai Karang, Kuantan, Pahang, 26100
  • Bukit Jelutung
    10 min walk
  • Natural Batik Factory
    17 min walk
  • Teluk Cempedak Beach
    13 min drive
  • Kuantan (KUA-Sultan Haji Ahmad Shah)
    36 min drive

Room options

Similar properties

Aerial view

Swiss-Garden Beach Resort Kuantan

Pool
Kids pool
Waterslide
Parking included
3.8 out of 5, Good, (477)
The price is AU$153
for 1 night
includes taxes & fees
8 Dec - 9 Dec
Swiss-Garden Beach Resort Kuantan

About the area

Kuantan

Located in Kuantan, Swiss Garden Resort Residences Kuantan is by the sea, a 2-minute drive from Natural Batik Factory and 13 minutes from Taman Teruntum Mini Zoo. .This beach hotel is 8.2 mi (13.2 km) from Teluk Cempedak Beach and 8.3 mi (13.3 km) from Kuantan Recreational Parks.

What's nearby

  • Natural Batik Factory - 17 min walk - 1.5 km
  • Taman Teruntum Mini Zoo - 13 min drive - 12.9 km
  • Teluk Cempedak Beach - 13 min drive - 13.2 km
  • Kuantan City Mall - 13 min drive - 13.0 km
  • Darul Makmur Stadium - 14 min drive - 13.8 km

Getting around

  • Kuantan (KUA-Sultan Haji Ahmad Shah) - 39 min drive

Restaurants

  • ‪Warung Pokwei Roti Canai - ‬9 min walk
  • ‪Restoran De' Alif - ‬11 min walk
  • ‪Umie's Keropok Stall - ‬9 min walk
  • ‪Nasi Lemak Station - ‬6 min walk
  • ‪Kopi Saigon - ‬13 min walk

About this property

Swiss Garden Resort Residences Kuantan

Family-friendly beachfront hotel near Natural Batik Factory
Swiss Garden Resort Residences Kuantan offers 105 air-conditioned accommodations with safes and complimentary bottled water. Accommodations at this 4-star hotel have kitchens with refrigerators and microwaves. Bathrooms include bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. LCD televisions come with cable channels. Housekeeping is provided daily.

Recreational amenities at the hotel include a water park, an outdoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 105 air-conditioned rooms featuring kitchens with refrigerators and microwaves. LCD televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include safes and desks, and housekeeping is provided daily.
Be sure to enjoy recreational amenities, including a complimentary water park, an outdoor pool, and a sauna. This hotel also features complimentary wireless internet access, a banquet hall, and a vending machine.
At Swiss Garden Resort Residences Kuantan, enjoy a satisfying meal at the restaurant.
Featured amenities include express check-in, a 24-hour front desk, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Swiss Garden Resort Residences Kuantan has a restaurant on site.

Languages

Chinese (Cantonese), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • 1 restaurant

Things to do

  • Bike rentals
  • Fitness centre
  • Free water park access
  • Outdoor pool
  • Playground
  • Sauna

Family friendly

  • Free water park access
  • Kitchen
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Playground
  • Fridge
  • Soundproofed rooms
  • Water slide

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage

Outdoors

  • Beachfront location
  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • TV channels
  • LCD TV

Food and drink

  • Electric kettle
  • Free bottled water
  • Kitchen
  • Microwave
  • Fridge

More

  • Desk
  • Iron/ironing board
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: MYR 120 per vehicle (one way)
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Swiss Garden Resort Residences Kuantan
Swiss Garden Resort Residences
Swiss Garden Residences Kuantan
Swiss Garn Resort Resinces
Swiss Residences Kuantan
Swiss Garden Resort Residences Kuantan Hotel
Swiss Garden Resort Residences Kuantan Kuantan
Swiss Garden Resort Residences Kuantan Hotel Kuantan

Swiss Garden Resort Residences Kuantan Reviews

Reviews

6.8
Rating 10 - Excellent. 12 out of 86 reviews" "
Rating 8 - Good. 30 out of 86 reviews" "
Rating 6 - Okay. 25 out of 86 reviews" "
Rating 4 - Poor. 13 out of 86 reviews" "
Rating 2 - Terrible. 6 out of 86 reviews" "

7.2/10

Cleanliness

6.8/10

Staff & service

6.4/10

Amenities

6.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Kee

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect place to stay
Very comfy. Suitable for family. Very popular seafront. Enjoyed the stay.
Stayed 1 night in Nov 2020

6/10 Okay

idris

Stayed 1 night in Oct 2020

10/10 Excellent

NORZID

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

8/10 Good

Wan nurin adlina

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
The swimming pool awesome ! My family enjoyed at the swimming pool..i gave 5 star .. But the corridor too dirty ...had many cigarettes at corridor.. toilet also smelly . The room so comfortable n large for family with 4 person stayed...i like the room..the refrigerator also huge... I think i will come again to swiss garden residence for next holidays...
Stayed 1 night in Sep 2020

6/10 Okay

ina, KL

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
no turn down service to replace towel and amenities
Stayed 2 nights in Sep 2020

6/10 Okay

Aminul

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
My room not at the beach... So i cannot see the beach from my room... Dissapointed
Stayed 1 night in Aug 2020

8/10 Good

Janet, Kuala Lumpur

Travelled with family
Overall it’s ok. Basic, clean n tidy. Nice view with water park. Adjacent to beach. For this price can’t ask for more.
Stayed 1 night in Aug 2020

6/10 Okay

Azmidi

Stayed 1 night in Jul 2020

8/10 Good

Al-Adawiyah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the best
Stayed 1 night in Jul 2020

8/10 Good

ANDREW

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

10/10 Excellent

mariam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel with superb beach view.
stay was superb , Quiet and peaceful and near to the beach.
Stayed 2 nights in Feb 2020

8/10 Good

roz haniza

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019

6/10 Okay

NICOLE

Travelled with partner
Disliked: Property conditions & facilities
the sofa in the residence seems dirty, the toilet light are too dark. Bowls have dirty stain on it.
Stayed 1 night in Nov 2019

6/10 Okay

M., Kelantan

Travelled with family and small children
Liked: Cleanliness
To add more facility
Stayed 1 night in Nov 2019

4/10 Poor

Tengku

Good stay but inaccurate address
Stay was ok, but Hotels.com was plain wrong on its location. Its 1 km off from the map shown!
Stayed 2 nights in Jun 2019

8/10 Good

Mohd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

4/10 Poor

Dinesh Kumar

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2019

6/10 Okay

Khairunisah Mohd

Disliked: Cleanliness, staff & service
Disappointed
Facility is new. Pool was good, beach clean. Room was not cleaned on second day, just gv new towels. Dust was visible at TV cabinet.
Stayed 2 nights in Apr 2019

8/10 Good

Mohd

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Serene and peaceful environment and this hotel have their own beachside.
Stayed 4 nights in Apr 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not worth it. Filthy water park.
I personally wouldn’t come here again. I went there as the mini theme park looks amazing in the picture. But the pool actually very poorly maintained. It was dirty even in the morning. You can see and feel all the black moss floating around esp in the kids pool. Super disgusting. There are some pool tiles that already broken, and the surface was slimy like they have not clean it since they first build it. Breakfast is another story. I paid the room with breakfast but ended up walking across the street instead. Immediately after opening the breakfast lounge door, the smell of dirty kitchen piercing my nose. We were the 1st to arrive as the girl there still setting the buffet up. No greeting, no smile, poor service. The turkey ham were yellowish in color and the counter top, where the juices sits was slimey with leftover juice from last night I think. The smell in the restaurant itself just kills my appetite totally. So we left. I am glad I didn’t stay over 1 night. It was unbearable. Room was small with 2 bar wifi connection. Please do not over advertise the room by saying “Premier Family Suites”. Nothing premier about the room and it is definitely not a suite. Please change the room category to just 2 bedroom apartment. Overall the hotel is just filthy. Poorly maintained, poor service and this is the 1st hotel that I regretted staying this year.
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Good location. Clean & tidy.
Stayed 3 nights in Apr 2019

2/10 Terrible

Verified traveller

Stayed 3 nights in Apr 2019

10/10 Excellent

Rafidah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

4/10 Poor

nurhidayah

Disliked: Cleanliness, staff & service, property conditions & facilities
the food was bad
Stayed 2 nights in Mar 2019

6/10 Okay

Vinceton

Liked: Cleanliness
Disliked: Room comfort
Stayed 1 night in Mar 2019