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Sheraton Kuching Hotel

3.5 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Sheraton Kuching Hotel

5 restaurants, lunch, dinner served; Chinese cuisine
Premier Room, 1 King Bed, Non Smoking, City View
Exterior
Food and drink
5 restaurants, lunch, dinner served; Chinese cuisine

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
  • Bar
  • Parking available
  • Breakfast available
  • Housekeeping
  • Laundry

Explore the area

Map
2, Jalan Padungan, Kuching, 93100
  • Hills Shopping Mall
    3 min walk
  • Jalan Padungan
    4 min walk
  • Tua Pek Kong
    7 min walk
  • Kuching (KCH-Kuching Intl.)
    20 min drive

Room options

View all photos for Junior Suite, 1 Bedroom

In-room safe, desk, laptop workspace, blackout curtains

Junior Suite, 1 Bedroom

  • 68 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Club Room, 1 King Bed, Non Smoking

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 1 Single Bed

In-room safe, desk, laptop workspace, blackout curtains

Club Room, 1 Single Bed

  • 30 sq m
  • City view
  • Sleeps 3
  • 1 Twin Bed

View all photos for Executive Suite, 1 Bedroom

Executive Suite, 1 Bedroom

Executive Suite, 1 Bedroom

  • 9 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom, Non Smoking

Junior Suite, 1 Bedroom, Non Smoking | Living room

Junior Suite, 1 Bedroom, Non Smoking

  • 68 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed

  • 374 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 Single Bed, City View

Superior Room, 1 Single Bed, City View

Superior Room, 1 Single Bed, City View

  • 30 sq m
  • City view
  • Sleeps 3
  • 1 Twin Bed

View all photos for Premier Room, 1 King Bed, Non Smoking, City View

Premier Room, 1 King Bed, Non Smoking, City View

Premier Room, 1 King Bed, Non Smoking, City View

  • 36 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, City View

Superior Room, 1 King Bed, City View

Superior Room, 1 King Bed, City View

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Single Bed

Deluxe Room, 1 Single Bed

Deluxe Room, 1 Single Bed

  • 30 sq m
  • Sleeps 3
  • 1 Twin Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Hilton Kuching

Pool
Kids pool
Free WiFi
Restaurant
4.2 out of 5, Very good, (657)
The price is AU$195
for 1 room
includes taxes & fees
14 Jan - 15 Jan
Hilton Kuching

About the area

Kuching

A stay at Sheraton Kuching Hotel places you in the heart of Kuching, steps from Tun Jugah Shopping Center and Tun Jugah Foundation. .This hotel is 0.2 mi (0.3 km) from Riverside Shopping Complex and 0.3 mi (0.5 km) from Hills Shopping Mall.

What's nearby

  • Hills Shopping Mall - 3 min walk
  • Jalan Padungan - 4 min walk
  • Kuching Waterfront - 12 min walk
  • Plaza Merdeka - 16 min walk
  • Sarawak General Hospital - 3 min drive

Getting around

  • Kuching Intl. Airport (KCH) - 20 min drive

Restaurants

  • ‪Topspot Food Court - ‬2 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪Carvery - ‬3 min walk
  • ‪Garden Hill Lounge & Restaurant - ‬1 min walk
  • ‪Ayam Penyet Ria - ‬2 min walk

About this property

Sheraton Kuching Hotel

Hotel in Kuching with 5 restaurants and a 24-hour front desk
Sheraton Kuching Hotel offers 378 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. 55-inch LED televisions come with satellite channels. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and bidets.

This Kuching hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 378 air-conditioned rooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature rainfall showerheads and bidets. Conveniences include phones, as well as laptop-compatible safes and desks.
Enjoy recreation amenities such as an outdoor pool or take in the view from a garden. Additional features at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.
Grab a bite to eat at Nomadic, one of the hotel's many dining establishments, which include 5 restaurants and a coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:00 AM to 10:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. This hotel has 5 meeting rooms available for events. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:30 AM.
Nomadic - Onsite coffee shop.
Gu Jin - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.
Ukemochi - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.
The Assembly Cafe - This café serves light fare only. Open daily.
Tabby Gastro Bar - Onsite restaurant. Guests can enjoy drinks at the bar. Open daily.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured self parking on site (MYR 10 per day)

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–10:30 AM: MYR 88 for adults and MYR 44 for children
  • 5 restaurants and 1 coffee shop/cafe
  • 1 bar

Restaurants on site

  • Nomadic
  • Gu Jin
  • Ukemochi
  • The Assembly Cafe
  • Tabby Gastro Bar

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Free cots/infant beds
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Meeting rooms - 5

Outdoors

  • Garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Front entrance ramp
  • Hardwood flooring in room
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Bath or shower
  • Bidet
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 55-inch LED TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters/chargers
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Slippers
  • Soundproofing
  • Water-efficient showers only
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 150.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MYR 88 for adults and MYR 44 for children
  • Secured self parking fee: MYR 10 per day
  • Rollaway bed fee: MYR 150.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a security system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Sheraton Kuching Hotel Hotel
Sheraton Kuching Hotel Kuching
Sheraton Kuching Hotel Hotel Kuching

Sheraton Kuching Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 26 out of 42 reviews" "
Rating 8 - Good. 5 out of 42 reviews" "
Rating 6 - Okay. 7 out of 42 reviews" "
Rating 4 - Poor. 2 out of 42 reviews" "
Rating 2 - Terrible. 2 out of 42 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Liked: Property conditions & facilities, room comfort
Still “starting up”!
Still not fully commissioned. Corridor stinks. No bell service!
Stayed 1 night in Sep 2024

10/10 Excellent

Qarina Damia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As above
Stayed 2 nights in Sep 2024

10/10 Excellent

Mohamad Yusof

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
Near enough to waterfrong
Stayed 3 nights in Sep 2024

8/10 Good

Eugene

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk is too slow (check-in/check-out) - not up to Sheraton standards. Not adequately staffed.
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location is convenient, near Sarawak river front. walking distance to lots of shops and china town area. Room is clean n spacious. Very comfortable bed for a good sleep (king bed)
Stayed 2 nights in Aug 2024

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 3 nights in Aug 2024

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Well located hotel which is close to the waterfront and had a great pool. It seemed to be quite business focused, which is fine as it meant there were less people in the pool (which has amazing views of the city) than would be expected if catering to couples and families. Slight downside in that I had to ask every morning for a second towel as they kept giving us only one, again maybe because of the business focus. Breakfast was very good and staff very attentive.
Stayed 3 nights in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2024

10/10 Excellent

Kai Wing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location and services
Good location and services. It was a great surprise that there was no balsamic/vinegar in the salad area (even I have requested twice), although many salad creams. It is a common knowledge that olive oil and balsamic/vinegar must be offered for salad. In addition, it is also a common knowledge now that salad creams are not healthy. Therefore must provide olive oil and vinegar for salad. Maybe the cooks need to be updated in catering knowledge.
Stayed 4 nights in Jul 2024

6/10 Okay

Leong

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
A 5 star hotel that deserved only 3
Would have given it a 5 star rating as I was very impressed initially with the service, room condition, etc. As I stayed on then i realised there are a number of issues. Though it is a less than a year old the hotel has certain areas barricaded due to repairs? or structure not completed? Phone line for the whole hotel was completely out of service from 12 - 13 July. Then I discovered that amongst the 3 rooms we (friends) stayed in and we all booked the same Superior rooms, my room and another friend's were on the 7 and 5 levels. The other friend was on level 10 with better view. To add insult to injury, his room has a coffee making machine. Room service was also another issue. Bath towels not replaced though left on the floor, found them hanging up again, face towels were absent and even floor mat/towel was missing. Even tea packets were not replaced even though container was empty. All these happened on different occasions. Seriously we (all of us) had decided we would not stay here on our next return. We had stayed in other so-called not 5 star hotels in Kuching but as bad as this.
Stayed 3 nights in Jul 2024

4/10 Poor

Ng

Disliked: Staff & service, property conditions & facilities, room comfort
Sheraton Kuching not ready.
The hotel is not ready to receive guests. The room was shaggily done and dont supply enough towel. We have to call room service for more towel. On another occasion there were no bath towel. It dont even have masking tape or sting even asked. It is a complete disastrous stay.
Stayed 3 nights in Jul 2024

10/10 Excellent

Chu kek

Stayed 1 night in Jul 2024

10/10 Excellent

Jeremy Lee

Liked: Property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Riswanto

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, breakfast was amazing! Staff very friendly and helpful
Stayed 3 nights in May 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice & New hotel
Nice & new hotel. Very nice view from swimming pool. Buffet Breakfast is normal not outstanding. Huge affordable seafood place next door.
Stayed 2 nights in Jun 2024

10/10 Excellent

Tan

Stayed 2 nights in Apr 2024

10/10 Excellent

Alan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great condition
Great condition
Stayed 2 nights in Mar 2024

10/10 Excellent

Joseph

Stayed 3 nights in Mar 2024

10/10 Excellent

Chao Yang

Liked: Staff & service, amenities, property conditions & facilities
new hotel...
Stayed 2 nights in Feb 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hold On
Not ready open yet. Lots of thing still unable to be use. Staff friendly.
Stayed 4 nights in Jan 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Still not ready
Excellent service by the staff at the check in and concierge. but hotel is still rectifying many defects around the hotel and in the rooms. the facilities are mostly not ready. Gym, pool, Japanese restaurant, are all not available. We also can’t go up to the top floor to look at the view since these facilities are located up there and the lift buttons and disabled. Yet they are charging full rate for this period. Check back again next year after March maybe, if you want to use these facilities. We were able to check in early which was great.
Stayed 1 night in Dec 2023

10/10 Excellent

Tony

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view
Stayed 1 night in Dec 2023

6/10 Okay

Sha

Liked: Cleanliness, staff & service
Normal
Stayed 1 night in Oct 2023