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Hotel Crown Hills Kumamoto

2.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Crown Hills Kumamoto

Property entrance
Reception
Lobby sitting area
Interior
Spa

Reviews

6.8 out of 10

Popular amenities

  • Spa
    Spa
  • Parking available
    Parking available
  • Breakfast available
    Breakfast available
  • Air conditioning
    Air conditioning
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry

Explore the area

Map
67-1 Karashimacho Chuo Ward, Kumamoto, Kumamoto, 860-0804
  • Kumamoto-jo Hall
    3 min walk
  • Sakura Machi Kumamoto
    7 min walk
  • Shinshigai Shotengai
    8 min walk
  • Kumamoto (KMJ)
    55 min drive

Room options

View all photos for Twin Room, Smoking

Soundproofing, free WiFi, bed sheets

Twin Room, Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, Smoking

Double Room, Smoking

Double Room, Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, Non Smoking

Soundproofing, free WiFi, bed sheets

Twin Room, Non Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Single Room, Smoking

Single Room, Smoking

Single Room, Smoking

  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room, Non Smoking

Soundproofing, free WiFi, bed sheets

Double Room, Non Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room, Non Smoking

Soundproofing, free WiFi, bed sheets

Single Room, Non Smoking

  • Sleeps 1
  • 1 Twin Bed

Similar properties

Exterior

Dormy Inn Kumamoto Natural Hot Spring

Spa
Free WiFi
Restaurant
Air conditioning
4.5 out of 5, Wonderful, (1000)
The price is AU$134
for 1 night
includes taxes & fees
8 Dec - 9 Dec
Dormy Inn Kumamoto Natural Hot Spring

About the area

Kumamoto

With a stay at Hotel Crown Hills Kumamoto in Kumamoto (Chuo Ward), you'll be within a 5-minute drive of Kumamoto Castle and Kumamoto-jo Hall. .This spa hotel is 0.2 mi (0.3 km) from Sakura Machi Kumamoto and 0.4 mi (0.7 km) from Shinshigai Shotengai.

What's nearby

  • Kumamoto-jo Hall - 3 min walk - 0.3 km
  • Sakura Machi Kumamoto - 7 min walk - 0.6 km
  • Kumamoto City Hall - 11 min walk - 1.0 km
  • Kumamoto Castle - 19 min walk - 1.6 km
  • Kumamoto Station Tourist Information Center - 2 min drive - 2.3 km

Getting around

  • Kumamoto Minami Station - 8 min drive
  • Kumamoto Airport (KMJ) - 55 min drive

Restaurants

  • ‪与志 - ‬3 min walk
  • ‪アパホテル熊本桜町バスターミナル南 - ‬4 min walk
  • ‪中華旬菜燕燕 - ‬3 min walk
  • ‪秀ちゃんラーメン - ‬1 min walk
  • ‪会楽園 - ‬4 min walk

About this property

Hotel Crown Hills Kumamoto

Hotel with a full-service spa, near Kumamoto Castle
Hotel Crown Hills Kumamoto offers 90 air-conditioned accommodations with coffee/tea makers and bathrobes. Televisions come with satellite channels.

Bathrooms include shower/tub combinations, slippers, bidets, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.
Make yourself at home in one of the 90 air-conditioned rooms featuring refrigerators. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature bidets and hair dryers. Conveniences include coffee/tea makers, and housekeeping is provided daily.
Relax at the full-service spa, where you can enjoy massages. You're sure to appreciate the recreational amenities, including a sauna and bicycles to rent. This hotel also features complimentary wireless internet access and a vending machine.
Buffet breakfasts are available daily from 6:30 AM to 8:30 AM for a fee.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and luggage storage. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 8:30 AM.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Uncovered self parking on site (JPY 800 per night; includes in/out privileges)

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–8:30 AM: JPY 800 for adults and JPY 800 for children

Things to do

  • Bike rentals
  • Full-service spa
  • Sauna

Family friendly

  • Laundry facilities
  • Fridge
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Vending machine

Guest services

  • Daily housekeeping
  • Dry-cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage

Spa

  • Massages
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Handrails in stairwells
  • Well-lit path to entrance

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Dressing gowns
  • Bidet
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • Satellite channels
  • TV

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in fee: JPY 1000
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: JPY 1000

Special check-in instructions

The front desk is open daily from 6:00 AM - 2:00 AM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 800 for adults and JPY 800 for children
  • Uncovered self parking fee: JPY 800 per night (in/out privileges)
  • Early check-in fee: JPY 1000 (subject to availability)
  • Late check-out fee: JPY 1000 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Alcohol is not permitted at this property
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Crown Hills Kumamoto
Crown Hills Kumamoto Kumamoto
Hotel Crown Hills Kumamoto Hotel
Hotel Crown Hills Kumamoto Kumamoto
Hotel Crown Hills Kumamoto Hotel Kumamoto

Hotel Crown Hills Kumamoto Reviews

Reviews

6.8
Rating 10 - Excellent. 5 out of 38 reviews" "
Rating 8 - Good. 14 out of 38 reviews" "
Rating 6 - Okay. 10 out of 38 reviews" "
Rating 4 - Poor. 6 out of 38 reviews" "
Rating 2 - Terrible. 3 out of 38 reviews" "

6.6/10

Cleanliness

7.2/10

Staff & service

4.6/10

Amenities

6.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

4/10 Poor

???

Disliked: Cleanliness, property conditions & facilities
清潔さが少し厳しいと思いました。あとWifiが、弱過ぎて、ネット漫画さえ、読みにくく感じました
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
ビジネス滞在向き
昔ながらのホテル、といった佇まいと内装。朝食会場に至るまでの通路や会場そのものなど、絨毯や壁紙に古さを感じるところがあるので、綺麗さ重視の人にはマイナスポイントかも。シングルルームは思っていたより狭く感じた。ホテル駐車場が満車でもすぐ近くにパーキングがあり、利用時は駐車後24時間800円だった。フロント前にある熊本土産コーナーは商品が充実していて、宿泊者無料のマッサージ機も２台あり、とても良い使い心地だった。
Stayed 1 night in Jun 2024

4/10 Poor

Miki

Disliked: Cleanliness, amenities, property conditions & facilities
大浴場があるとの事で予約したが、男性専用だったので、ガッカリ❗施設の紹介にそれを記入してほしかった！
Stayed 1 night in May 2024

2/10 Terrible

yuki

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
とにかく汚かった。 部屋風呂が狭くトイレ側に大量に水が流れ出て水浸し。排水も悪く最悪。 もう利用したくない。
Stayed 1 night in May 2024

6/10 Okay

MORIHIRO

Stayed 1 night in Apr 2024

8/10 Good

Kumiko

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

6/10 Okay

Kiyomi

Disliked: Cleanliness
Stayed 1 night in Mar 2024

2/10 Terrible

Kazuhisa

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
施設としてボロボロにもかかわらず、1泊15,000以上もした。 金額に対してコスパが悪い。 一晩中トイレタンクに水が流れっぱなしで、良く眠れませんでした． フロントでは、朝食券を購入したにもかかわらず、朝食無と伝えられるなど、対応に不満ありです。 きっちり日本人スタッフが対応すべきですね。
Stayed 1 night in Nov 2023

6/10 Okay

Kentaro, Hitachinaka-shi

Travelled with group
Disliked: Amenities, property conditions & facilities
バスが狭い。時間が遅いと朝食の卵が無かった。
Stayed 1 night in Sep 2023

8/10 Good

Takeshi

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
スタッフの対応が良かった
Stayed 1 night in Jul 2023

10/10 Excellent

jaechul

Stayed 2 nights in Jun 2023

8/10 Good

Toranosuke

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jun 2023

6/10 Okay

Hideyuki

Stayed 1 night in May 2023

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2023

6/10 Okay

Katunori

Liked: Staff & service, amenities
Stayed 1 night in Nov 2022

2/10 Terrible

shuichi

Disliked: Staff & service, amenities, property conditions & facilities
大浴場が使用できず。 部屋飲み用にコップを借りようとしたが、無いとの事。問い合わせに対して フロントの対応が気遣いに欠けている。

6/10 Okay

Verified traveller

Travelled with group
Liked: Room comfort
Stayed 1 night in Oct 2022

8/10 Good

???

Stayed 1 night in Mar 2022

6/10 Okay

?

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
普通のビジネスホテル
Stayed 2 nights in Nov 2021

8/10 Good

JUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

6/10 Okay

YUICHI

Stayed 1 night in May 2021

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
値段的にあんなもんかな！
Stayed 1 night in May 2021

8/10 Good

HIDEHIKO

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2021

10/10 Excellent

SHOJI

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2021