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HOTEL MYSTAYS Kumamoto Riverside

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for HOTEL MYSTAYS Kumamoto Riverside

River View Fourth Non-smoking
Exterior
View from property
Aerial view
Lobby

Reviews

7.8 out of 10

Good

Popular amenities

  • Breakfast available
    Breakfast available
  • Air conditioning
    Air conditioning
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry
  • Free WiFi
    Free WiFi
  • Restaurant
    Restaurant

Explore the area

Map
4-12 Kouya-Ima-machi, Chuo-ku, Kumamoto, Kumamoto-ken, 860-0012
  • Shinshigai Shotengai
    2 min walk
  • Sakura Machi Kumamoto
    6 min walk
  • Kumamoto-jo Hall
    7 min walk
  • Kumamoto (KMJ)
    54 min drive

Room options

View all photos for Standard Twin Smoking

In-room safe, desk, free WiFi, bed sheets

Standard Twin Smoking

  • 17.4 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for River View Fourth Non-smoking

River View Fourth Non-smoking

River View Fourth Non-smoking

  • 38.6 sq m
  • River view
  • Sleeps 7
  • 3 Large Twin Beds and 1 Twin Sofa Bed

View all photos for Standard Twin Non-smoking

In-room safe, desk, free WiFi, bed sheets

Standard Twin Non-smoking

  • 17.2 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for River View Triple Non-smoking

In-room safe, desk, free WiFi, bed sheets

River View Triple Non-smoking

  • 23.2 sq m
  • River view
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Standard Semi Double Smoking

In-room safe, desk, free WiFi, bed sheets

Standard Semi Double Smoking

  • 16.8 sq m
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Superior Twin Smoking (Eco Plan - No Cleaning Services)

In-room safe, desk, free WiFi, bed sheets

Superior Twin Smoking (Eco Plan - No Cleaning Services)

  • 21.4 sq m
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Family 5 bed Non-smoking

Family 5 bed Non-smoking

Family 5 bed Non-smoking

  • 45.3 sq m
  • Sleeps 8
  • 3 Large Twin Beds and 2 Twin Sofa Beds

View all photos for Standard Double Non-smoking

In-room safe, desk, free WiFi, bed sheets

Standard Double Non-smoking

  • 12.5 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Double Smoking

In-room safe, desk, free WiFi, bed sheets

Standard Double Smoking

  • 12.5 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for River View Triple Non-smoking (Eco Plan - No Cleaning Services)

In-room safe, desk, free WiFi, bed sheets

River View Triple Non-smoking (Eco Plan - No Cleaning Services)

  • 23 sq m
  • River view
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Standard Semi Double Non-smoking

In-room safe, desk, free WiFi, bed sheets

Standard Semi Double Non-smoking

  • 16.8 sq m
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Standard Double Non-smoking (Eco Plan - No Cleaning Services)

In-room safe, desk, free WiFi, bed sheets

Standard Double Non-smoking (Eco Plan - No Cleaning Services)

  • 12.5 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Double Smoking (Eco Plan - No Cleaning Services)

In-room safe, desk, free WiFi, bed sheets

Standard Double Smoking (Eco Plan - No Cleaning Services)

  • 12.5 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Semi Double Smoking (Eco Plan - No Cleaning Services)

In-room safe, desk, free WiFi, bed sheets

Standard Semi Double Smoking (Eco Plan - No Cleaning Services)

  • 16.8 sq m
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Standard Semi Double Non-smoking (Eco Plan - No Cleaning Services)

In-room safe, desk, free WiFi, bed sheets

Standard Semi Double Non-smoking (Eco Plan - No Cleaning Services)

  • 16.8 sq m
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Standard Twin Non-smoking (Eco Plan - No Cleaning Services)

In-room safe, desk, free WiFi, bed sheets

Standard Twin Non-smoking (Eco Plan - No Cleaning Services)

  • 17.2 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Japanese Family Twin Non-smoking (Eco Plan - No Cleaning Services)

In-room safe, desk, free WiFi, bed sheets

Japanese Family Twin Non-smoking (Eco Plan - No Cleaning Services)

  • 26.8 sq m
  • Sleeps 6
  • 2 Large Twin Beds and 2 Twin Futons

View all photos for Superior Triple Non-smoking (Eco Plan - No Cleaning Services)

In-room safe, desk, free WiFi, bed sheets

Superior Triple Non-smoking (Eco Plan - No Cleaning Services)

  • 26.8 sq m
  • Sleeps 5
  • 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for Superior Twin Non-smoking (Eco Plan - No Cleaning Services)

In-room safe, desk, free WiFi, bed sheets

Superior Twin Non-smoking (Eco Plan - No Cleaning Services)

  • 21.1 sq m
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Standard Twin Smoking (Eco Plan - No Cleaning Services)

In-room safe, desk, free WiFi, bed sheets

Standard Twin Smoking (Eco Plan - No Cleaning Services)

  • 17.4 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for River View Twin Non-smoking (Eco Plan - No Cleaning Services)

In-room safe, desk, free WiFi, bed sheets

River View Twin Non-smoking (Eco Plan - No Cleaning Services)

  • 23 sq m
  • River view
  • Sleeps 4
  • 2 Twin Beds

View all photos for River View Twin Non-smoking

In-room safe, desk, free WiFi, bed sheets

River View Twin Non-smoking

  • 23.2 sq m
  • River view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior Twin Smoking

In-room safe, desk, free WiFi, bed sheets

Superior Twin Smoking

  • 21.4 sq m
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Japanese Family Twin Non-smoking

In-room safe, desk, free WiFi, bed sheets

Japanese Family Twin Non-smoking

  • 26.8 sq m
  • Sleeps 6
  • 2 Large Twin Beds and 2 Twin Futons

View all photos for Superior Triple Non-smoking

In-room safe, desk, free WiFi, bed sheets

Superior Triple Non-smoking

  • 26.8 sq m
  • Sleeps 5
  • 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for Superior Twin Non-smoking

In-room safe, desk, free WiFi, bed sheets

Superior Twin Non-smoking

  • 21.1 sq m
  • Sleeps 4
  • 2 Large Twin Beds

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About the area

Kumamoto

With a stay at HOTEL MYSTAYS Kumamoto Riverside, you'll be centrally located in Kumamoto, within a 10-minute walk of Sakura Machi Kumamoto and Kumamoto-jo Hall. .This hotel is 0.7 mi (1.2 km) from Kumamoto City Hall and 0.9 mi (1.5 km) from Kumamoto Castle.

What's nearby

  • Sakura Machi Kumamoto - 6 min walk - 0.5 km
  • Kumamoto-jo Hall - 7 min walk - 0.6 km
  • Kumamoto City Hall - 11 min walk - 0.9 km
  • Kumamoto Castle - 17 min walk - 1.5 km
  • Kumamoto Station Tourist Information Center - 3 min drive - 2.7 km

Getting around

  • Fujisakigumae station - 19 min walk
  • Kumamoto Airport (KMJ) - 54 min drive

Restaurants

  • ‪Cafe&bar SHAHRUL - ‬1 min walk
  • ‪メイドカフェQT - ‬2 min walk
  • ‪blé blé - ‬2 min walk
  • ‪Cafe Bistrot CHOCOLaT - ‬2 min walk
  • ‪喫茶花水木 - ‬3 min walk

About this property

HOTEL MYSTAYS Kumamoto Riverside

Hotel with a 24-hour front desk, a quick walk to Sakura Machi Kumamoto
HOTEL MYSTAYS Kumamoto Riverside offers 194 air-conditioned accommodations with safes and slippers. 43-inch LCD televisions come with digital channels and pay movies.

Bathrooms include shower/tub combinations, toilets with an electronic bidet, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access.

Make yourself at home in one of the 194 air-conditioned rooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks.
Make use of convenient amenities such as complimentary wireless internet access, shopping on site, and a banquet hall.
Enjoy a satisfying meal at Grand Cafe serving guests of HOTEL MYSTAYS Kumamoto Riverside. Buffet breakfasts are available daily from 6:30 AM to 9:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. This hotel has 3 meeting rooms available for events.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9:30 AM.
Grand Cafe - This buffet restaurant serves breakfast only.

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Off-site parking within 33 ft (JPY 1200 per night)
  • Street parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–9:30 AM: JPY 1600 for adults and JPY 800 for children
  • 1 restaurant

Restaurants on site

  • Grand Cafe

Things to do

  • Shopping

Family friendly

  • Laundry facilities
  • Mini-fridge

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Business services

  • Meeting rooms - 3

Accessibility

  • Lift

More

  • Designated smoking areas
  • Shared microwave

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Heating

Bathroom

  • Electronic bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 43-inch LCD TV
  • Digital channels
  • Films for purchase

Food and drink

  • Electric kettle
  • Mini fridge

More

  • Desk
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
The parking fee is JPY 1100 per vehicle per night until April 30, 2024.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 1600 for adults and JPY 800 for children
  • Nearby parking fee: JPY 1200 per night (33 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Riverside Hotel Kumamoto
Riverside Kumamoto
Riverside Hotel Kumamoto
Mystays Kumamoto Riverside
HOTEL MYSTAYS Kumamoto Riverside Hotel
HOTEL MYSTAYS Kumamoto Riverside Kumamoto
HOTEL MYSTAYS Kumamoto Riverside Hotel Kumamoto

HOTEL MYSTAYS Kumamoto Riverside Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 187 out of 600 reviews" "
Rating 8 - Good. 239 out of 600 reviews" "
Rating 6 - Okay. 117 out of 600 reviews" "
Rating 4 - Poor. 37 out of 600 reviews" "
Rating 2 - Terrible. 20 out of 600 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

kwok chu

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access, near the Sakura shopping mall, many unique small shops around the hotel !

10/10 Excellent

Chelsey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We appreciated the location, and especially the staff. Most appreciated was the refund for our prepaid nights that we could no longer use due to changes in our schedule in Kumamoto.
Stayed 5 nights in May 2024

6/10 Okay

Tsugumune

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
スタッフもいいですし、宿泊必要品は整っていました。 　但し、部屋の室温が調整できず、暑くて困りました。　スタッフに電話したら、クーラーが故障しているみたいでサーキュレーターをすぐに持って来て下さいましたが、室温は下がりませんでした。　ドアを開ければ涼しくて気持ちが良かったのですが、、、安全のために閉めて下さいと言われました。
Stayed 1 night in Apr 2024

10/10 Excellent

YAN

Stayed 1 night in Feb 2024

6/10 Okay

Michael

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

ATSUKO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice
The room was cozy but nice. Everything you need was there. The staffs were courtesy and helpful. The location was perfect too: a little walk about 5-10 min to the downtown area. Overall, it was convenient and nice. We enjoyed our stay.
Stayed 2 nights in Aug 2023

4/10 Poor

Tamara

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023

8/10 Good

Santosh

Stayed 1 night in Jan 2021

6/10 Okay

Verified traveller

Travelled with partner
Liked: Staff & service
Bed was very uncomfortable and thermostat was malfunctioning causing the room to be uncomfortably hot throughout the night. Shower drain clogged with hair and needed to be cleaned out in order for water to drain. Good price for location and friendly staff but would not stay again.
Stayed 1 night in Nov 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Standard cheap hotel more for business customers
Pretty standard for the cheaper hotels we’ve stayed in - we’ve been in Japan for 6 weeks, so stayed in quite a few! It’s very dated, but that’s normal for the cheaper hotels. The bed was too small for us both - it was a large single for 2 people, but not really sufficient for 2 so neither of us slept very well. Otherwise the bed was comfortable. I think this is more of a business hotel - if you are looking for luxury this is not the place for you! But if you are only using the place to sleep in and spend the day out and about, it’s fine. The reception area is large with an area to sit around in. Staff were very helpful and friendly and allowed us to leave our bags there for the day before checking in - this seems normal for most hotels thankfully since check in times are quite late - usually 3pm. We wouldn’t stay here again, but good enough for a night if you spend the day out and about.
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2019

6/10 Okay

Chong Ming

Liked: Cleanliness, staff & service
Disliked: Room comfort
Decent
Room and bed was small compared to other hotel i stayed in japan. Few minutes walk to downtown. Staff was friendly and service was efficient
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Aug 2019

8/10 Good

Yu,Chia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2019

10/10 Excellent

Taha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really great hotel
So hotel was really amazing. The room was really clean. The staff were amazing, they were able to understand me and were able to help me. The area is really close to food and shops, along with tourist attractions. Really amazing experience.
Stayed 4 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was great. Easily walked to shopping and the castle, which unfortunately was closed for renovations. The room size was sufficient and comfortable.
Stayed 1 night in Jun 2019

10/10 Excellent

Alfredo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
This hotel is easily the best value-for-money I've had in a while. I think they recently renovated the hotel so it looks very nice with a lot of wood. My room smelt very new, was very big with two beds, and had a couple of chairs. Very clean. Beds and the *pillow* were sooo comfortable - best sleep in a while! Reception area also cozy, connected with a cafe next door, very comfortable. Would definitely stay here again.
Stayed 1 night in May 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
If you need a good bed, Riverside may not be right for you. I felt like I was trying to sleep on metal wires coated in thin material. Two nights without sleep, I will not stay here again. Great location, view, and the room was otherwise good. Staff are minimally helpful.
Stayed 2 nights in May 2019

10/10 Excellent

Sri Premalatha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
Value for money. Breakfast was good.
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff were very friendly and helpful. Breakfast (buffet style) was fantastic. Position was central. Everything was really good about this hotel
Stayed 1 night in Apr 2019

8/10 Good

Oliver

Liked: Cleanliness, property conditions & facilities
Good location and value
Booked a ‘semi double’ room so was of course expecting a small bed, basically a single bed, but room itself was very small as well. Rooms are a little bit old but for the price and location, excellent value for money.
Stayed 1 night in Mar 2019

8/10 Good

hiro, LA, CA USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very close to shopping area. easy to go every where. Bk is very nice and many items choice.
Stayed 1 night in Oct 2018

8/10 Good

Yuqing

Liked: Cleanliness, staff & service
Disliked: Room comfort
The location is very good close to the famous castle and major shopping area. Hotel breakfast is excellent with a lot of choices. But, the room and bed are two small for two persons.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's quite old...