SOTETSU GRAND FRESA KUMAMOTO

3.5 star property

Photo gallery for SOTETSU GRAND FRESA KUMAMOTO

Front of property
Reception
Restaurant
Reception
Down duvets, blackout curtains, free WiFi, bed sheets

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Housekeeping

Explore the area

View map
2-2-23 Shimotori, Chuo Ward, Kumamoto, Kumamoto, 860-0807
  • Place, Kumamoto City Hall
    ‪5 min walk‬
  • Place, Sakura Machi Kumamoto
    ‪7 min walk‬
  • Place, Kumamoto-jo Hall
    ‪9 min walk‬
  • Airport, Kumamoto (KMJ)
    ‪37 min drive‬

Room options

Standard Double Room, Non Smoking (For Single Use)

9.8 out of 10
Exceptional
(6 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Standard Double Room, Non Smoking (For 2 People Use)

10.0 out of 10
Exceptional
(3 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

Comfort Double Room, Non Smoking

9.0 out of 10
Wonderful
(20 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Comfort Double Room, Non Smoking

9.0 out of 10
Wonderful
(18 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

Superior Double Room, Non Smoking

9.6 out of 10
Exceptional
(11 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Superior Double Room, Non Smoking

8.6 out of 10
Excellent
(7 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

Standard Twin Room, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

Standard Twin Room, Non Smoking

9.4 out of 10
Exceptional
(11 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds
  • Free Wi-Fi

Connecting Twin Room, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 22 sq m
  • 1 bedroom
  • Sleeps 6
  • 4 Large Single Beds
  • Free Wi-Fi

Connecting Twin Room, Non Smoking

9.8 out of 10
Exceptional
(6 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 8
  • 4 Large Single Beds
  • Free Wi-Fi

Superior Twin Room, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds
  • Free Wi-Fi

Superior Twin Room, Non Smoking

  • 23 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Large Single Beds
  • Free Wi-Fi

Deluxe Twin Room, Non Smoking

9.6 out of 10
Exceptional
(5 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds
  • Free Wi-Fi

Deluxe Twin Room, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Large Single Beds
  • Free Wi-Fi

Superior Double Room Non Smoking(For 1 Adult)

  • Sleeps 1
  • Free Wi-Fi

Superior Double Room Non Smoking(For 2 Adults)

  • Sleeps 2
  • Free Wi-Fi

Deluxe Twin Room Non Smoking(For 2 Adults)

  • Sleeps 2
  • Free Wi-Fi

Similar properties

About the area

Kumamoto

With a stay at SOTETSU GRAND FRESA KUMAMOTO, you'll be centrally located in Kumamoto, a 2-minute drive from Kumamoto Castle and 10 minutes from Grandmesse Kumamoto. .This hotel is 0.1 mi (0.2 km) from Sunroad Shinshigai Shopping Street and 0.3 mi (0.5 km) from Yakumo Koizumi Old House in Kumamoto.

What's nearby

  • Sunroad Shinshigai Shopping Street - 1 min walk - 0.2 km
  • Kumamoto City Hall - 5 min walk - 0.5 km
  • Sakura Machi Kumamoto - 7 min walk - 0.6 km
  • Kumamoto-jo Hall - 9 min walk - 0.8 km
  • Kumamoto Castle - 17 min walk - 1.5 km

Getting around

  • Suidocho Tram Stop - 9 min walk
  • Fujisakigumae station - 16 min walk
  • Kumamoto Airport (KMJ) - 54 min drive

Restaurants

  • ‪資さんうどん - ‬1 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪サイゼリヤ - ‬1 min walk
  • ‪マクドナルド - ‬1 min walk
  • ‪龍の家 ワシントン通り店 - ‬1 min walk

About this property

SOTETSU GRAND FRESA KUMAMOTO

SOTETSU GRAND FRESA KUMAMOTO offers 247 air-conditioned accommodations with slippers and hair dryers. Beds feature down comforters. 32-inch Smart televisions come with digital channels and Netflix.

Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and toothbrushes and toothpaste. Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Make yourself at home in one of the 247 air-conditioned rooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and bidets. Conveniences include electric kettles and blackout drapes/curtains, and housekeeping is provided daily.
Make use of convenient amenities, which include complimentary wireless internet access and a vending machine.
At SOTETSU GRAND FRESA KUMAMOTO, enjoy a satisfying meal at the restaurant. Buffet breakfasts are available daily from 6:30 AM to 9:30 AM for a fee.
Featured amenities include express check-in, dry cleaning/laundry services, and a 24-hour front desk.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9:30 AM.
SOTETSU GRAND FRESA KUMAMOTO has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 1,500 per person
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Lift (100 centimetre wide door)
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchairs on site

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch smart TV with digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Electric kettle

More

  • Air conditioning
  • Heating
  • Mobile key entry

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 200.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 1500 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and mobile payments; cash is not accepted
Mobile payment options include: PayPay, LINE Pay, and R Pay
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

SOTETSU GRAND FRESA KUMAMOTO Hotel
SOTETSU GRAND FRESA KUMAMOTO Kumamoto
SOTETSU GRAND FRESA KUMAMOTO Hotel Kumamoto

SOTETSU GRAND FRESA KUMAMOTO Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 911 out of 1251 reviews
Rating 8 - Good. 275 out of 1251 reviews
Rating 6 - Okay. 43 out of 1251 reviews
Rating 4 - Poor. 11 out of 1251 reviews
Rating 2 - Terrible. 11 out of 1251 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Annie

Liked: Cleanliness, staff & service, amenities
The room was very spacious and the staff were friendly.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Marco Paul

Liked: Amenities
Nice Hotel and great location. Definitely will stay again in this Hotel.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Wei-Ting

Liked: Cleanliness, staff & service, amenities
Great city. Good hotel
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Kentaro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast is excellent. There is a wide variety of local foods.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Callum

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel, super clean and comforting, very friendly staff and helped to extend my stay at short notice, would definitely return
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Violet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of eateries in area
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

eric

Liked: Cleanliness, staff & service, amenities
Everything was great.
Stayed 8 nights in Jan 2026
Verified

10/10 Excellent

Chung Hua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A wonderful stay

We had a wonderful stay, room is nice and clean; front desk service is vey friendly; delicious breakfast; parking lot is only 20 meters away; and hotel is right next to the largest shopping area in Kumamoto, also the convenient store is next door.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities
Room was spotless, great amenities and location. Friendly staff. Comfortable beds and pillows
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Pearl

Liked: Cleanliness, amenities, property conditions & facilities
Very clean room and plenty of amenities were provided. The staff were very helpful and nice.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Loretta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel and experienced a nice stay there! Will choose this hotel again
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Jose Miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Tze Kwan Ada

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good location for shopping and dining
Stayed 5 nights in Nov 2024
Verified

10/10 Excellent

Claude

Liked: Cleanliness, staff & service, property conditions & facilities
Would go back anytime. .
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Very nice hotel Step up from business hotel
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

CHIH YUAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location near by shopping street Easy parking tower near by Spacious room Highly recommended
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Annie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff are super friendly.
Stayed 3 nights in Dec 2024
Verified

8/10 Good

Nozomi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good central location!
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Farhan

Liked: Cleanliness, property conditions & facilities
Nice hotel and in good location. Close to the bus station too so just a 10 minute walk to the bus station to get to the airport
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay

This is the Sotetsu Inn you should choose when visiting Kumamoto. Note that it is bigger than the typical Sotetsu inns in the Tokyo area so you get a more spacious quiet and comfortable room. Location is perfect as you are right next to the shopping arcade.
Stayed 3 nights in Jun 2025
Verified

8/10 Good

kozue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Need more western style foods.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

ChingPing

Liked: Cleanliness, staff & service, amenities
Room is very clean but a bit small
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Ada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay is above expectations. Room size is good. Beds are comfortable. Location is good, with easy access to local tram and walking distance to Kumamoto Castle. Very close to Ginza shopping arcade. Breakfast was very good as well. Will definitely stay here again.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, modern and spacious hotel. Very friendly and professional staff. Would definitely book here again.
Stayed 2 nights in Apr 2025