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The New Hotel Kumamoto

3.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The New Hotel Kumamoto

Lobby lounge
Desk, iron/ironing board, free WiFi, bed sheets
Front of property
Exterior
Desk, iron/ironing board, free WiFi, bed sheets

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Breakfast available
  • Air conditioning
    Air conditioning
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry
  • Free WiFi
    Free WiFi
  • Restaurant
    Restaurant

Explore the area

Map
1-13-1 Kasuga, Kumamoto, Kumamoto-ken, 860-0047
  • Kumamoto Shintoshin Plaza
    3 min walk
  • Kumamoto Station Tourist Information Center
    3 min walk
  • Amu Plaza Kumamoto
    5 min walk
  • Kumamoto (KMJ)
    22 min drive

Room options

View all photos for Executive Twin (Luxury Floor),2 double beds, for 2-5 people use, Non Smoking

Executive Twin (Luxury Floor),2 double beds, for 2-5 people use, Non Smoking

Executive Twin (Luxury Floor),2 double beds, for 2-5 people use, Non Smoking

  • 39.6 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for Deluxe Twin Room, Multiple Beds, Non Smoking (For 2-5 people use)

Deluxe Twin Room, Multiple Beds, Non Smoking (For 2-5 people use)

Deluxe Twin Room, Multiple Beds, Non Smoking (For 2-5 people use)

  • 35 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for Japanese Western Style Room Non-Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Japanese Western Style Room Non-Smoking

  • 49 sq m
  • Sleeps 8
  • 2 Twin Beds and 3 Twin Futons

View all photos for Superior Double Room, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Superior Double Room, Non Smoking

  • 24 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Comfort Double Room, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Comfort Double Room, Non Smoking

  • 18 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Twin Room, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Superior Twin Room, Non Smoking

  • 25 sq m
  • Sleeps 4
  • 2 Large Twin Beds OR 1 Twin Bed

View all photos for ONE Suite 01 (Luxury Floor),2 double beds, for 2-5 people use, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

ONE Suite 01 (Luxury Floor),2 double beds, for 2-5 people use, Non Smoking

  • 52.7 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for Japanese Western Style Room, Non Smoking (Cleaning once 3 nights)

Desk, iron/ironing board, free WiFi, bed sheets

Japanese Western Style Room, Non Smoking (Cleaning once 3 nights)

  • 49 sq m
  • Sleeps 8
  • 2 Twin Beds and 3 Twin Futons

View all photos for Triple Room, Non Smoking (Cleaning once 3 nights)

Desk, iron/ironing board, free WiFi, bed sheets

Triple Room, Non Smoking (Cleaning once 3 nights)

  • 29 sq m
  • Sleeps 5
  • 2 Large Twin Beds and 1 Twin Bed

View all photos for Superior Twin (Luxury Floor), for 1-4 people use, Non Smoking

Superior Twin (Luxury Floor), for 1-4 people use, Non Smoking

Superior Twin (Luxury Floor), for 1-4 people use, Non Smoking

  • 30.4 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Twin Room, Non Smoking (Cleaning once 3 nights)

Desk, iron/ironing board, free WiFi, bed sheets

Superior Twin Room, Non Smoking (Cleaning once 3 nights)

  • 25 sq m
  • Sleeps 4
  • 2 Large Twin Beds OR 1 Twin Bed

View all photos for Life style Superior Twin for 1-3 people use, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Life style Superior Twin for 1-3 people use, Non Smoking

  • 23.6 sq m
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for King Double for 1-3 people use, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

King Double for 1-3 people use, Non Smoking

  • 27.6 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Superior Double Room, Non Smoking (Cleaning once 3 nights)

Desk, iron/ironing board, free WiFi, bed sheets

Superior Double Room, Non Smoking (Cleaning once 3 nights)

  • 24 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Comfort Double Room, Non Smoking (Cleaning once 3 nights)

Desk, iron/ironing board, free WiFi, bed sheets

Comfort Double Room, Non Smoking (Cleaning once 3 nights)

  • 18 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for ONE Suite 02 (Luxury Floor),2 double beds, for 2-4 people use, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

ONE Suite 02 (Luxury Floor),2 double beds, for 2-4 people use, Non Smoking

  • 55.4 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Moderate Double Room Non-Smoking (Cleaning once 3 nights)

Desk, iron/ironing board, free WiFi, bed sheets

Moderate Double Room Non-Smoking (Cleaning once 3 nights)

  • 23 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe Twin (Luxury Floor),2 double beds, for 2-5 people use, Non Smoking

Deluxe Twin (Luxury Floor),2 double beds, for 2-5 people use, Non Smoking

Deluxe Twin (Luxury Floor),2 double beds, for 2-5 people use, Non Smoking

  • 35 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for Moderate Double Room Non-Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Moderate Double Room Non-Smoking

  • 23 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Triple Room, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Triple Room, Non Smoking

  • 29 sq m
  • Sleeps 5
  • 2 Large Twin Beds and 1 Twin Bed

View all photos for Deluxe Family ,2 double beds, for 2-5 people use, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Deluxe Family ,2 double beds, for 2-5 people use, Non Smoking

  • 29.1 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for Life style Comfort Double for 1-2 people use, Non Smoking

Life style Comfort Double for 1-2 people use, Non Smoking

Life style Comfort Double for 1-2 people use, Non Smoking

  • 17.5 sq m
  • Sleeps 2
  • 1 Double Bed

King Double (Luxury Floor), for 1-2 people use, Non Smoking

  • 25.5 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Twin Room, Non Smoking (1-2 pax use)

Comfort Twin Room, Non Smoking (1-2 pax use)

Comfort Twin Room, Non Smoking (1-2 pax use)

  • 17.5 sq m
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Front of property - evening/night

THE BLOSSOM KUMAMOTO

Free WiFi
Restaurant
Air conditioning
Gym
4.8 out of 5, Exceptional, (1205)
THE BLOSSOM KUMAMOTO

About the area

Kumamoto

With a stay at The New Hotel Kumamoto in Kumamoto (Nishi Ward), you'll be within a 5-minute drive of Kumamoto Castle and Kumamoto Shintoshin Plaza. .This hotel is 0.3 mi (0.5 km) from Amu Plaza Kumamoto and 0.5 mi (0.8 km) from Kumamoto Station Tourist Information Center.

What's nearby

  • Kumamoto Station Tourist Information Center - 3 min walk - 0.3 km
  • Kumamoto-jo Hall - 2 min drive - 1.9 km
  • Sakura Machi Kumamoto - 2 min drive - 2.0 km
  • Kumamoto Castle - 3 min drive - 3.1 km
  • Kumamoto City Hall - 3 min drive - 3.2 km

Getting around

  • Kumamoto Station - 2 min walk
  • Kumamoto Airport (KMJ) - 22 min drive

Restaurants

  • ‪菅乃屋 - ‬3 min walk
  • ‪天草HERO鮨牛深丸熊本駅店 - ‬6 min walk
  • ‪モスバーガー - ‬4 min walk
  • ‪みのりみのる みのる食堂 アミュプラザくまもと店 - ‬5 min walk
  • ‪SEATTLE'S BEST COFFEE JR熊本店 - ‬3 min walk

About this property

The New Hotel Kumamoto

Kumamoto hotel in Nishi Ward with a 24-hour front desk and a restaurant
The New Hotel Kumamoto offers 123 air-conditioned accommodations with slippers and hair dryers. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and toothbrushes and toothpaste.

This Kumamoto hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered on request and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 123 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless internet access is available. Private bathrooms with shower/tub combinations feature complimentary toiletries and bidets. Conveniences include phones and desks, and housekeeping is provided on request.
Take advantage of recreation opportunities such as bicycles to rent, or other amenities including complimentary wireless internet access and a ballroom.
Enjoy a satisfying meal at Fontana serving guests of The New Hotel Kumamoto. Mingle with other guests at the complimentary reception, held daily. Cooked-to-order breakfasts are available daily from 7 AM to 10 AM for a fee.
Featured amenities include complimentary wired internet access, dry cleaning/laundry services, and a 24-hour front desk.
A complimentary manager's reception is offered each day.
Fontana - This buffet restaurant serves breakfast, lunch, and dinner.
LOBBY BAR ANDO - This restaurant serves brunch, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • No on-site parking available

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7 AM–10 AM: JPY 2420 for adults and JPY 1210 for children
  • 1 restaurant
  • Free daily reception
  • Coffee/tea in a common area

Restaurants on site

  • Fontana
  • LOBBY BAR ANDO

Things to do

  • Bike rentals

Family friendly

  • Laundry facilities
  • Fridge

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Dry-cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage

Business services

  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Grab bar near toilet

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Heating

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • Flat-screen TV

Food and drink

  • Fridge

More

  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Slippers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Renovations and closures

The property will be renovating from July 30 2024 to April 30 2025 (completion date subject to change). The following areas are affected:
  • One of the dining venues
  • Meeting facilities
  • Select guestrooms
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for JPY 3630 per night
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately JPY 2420 for adults and JPY 1210 for children
  • Rollaway bed fee: JPY 3630 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a security system and window guards

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Hotel New Otani Kumamoto
New Otani Hotel Kumamoto
New Otani Kumamoto
New Hotel Kumamoto
New Kumamoto
The New Hotel Kumamoto Hotel
The New Hotel Kumamoto Kumamoto
The New Hotel Kumamoto Hotel Kumamoto

The New Hotel Kumamoto Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 454 out of 956 reviews" "
Rating 8 - Good. 377 out of 956 reviews" "
Rating 6 - Okay. 91 out of 956 reviews" "
Rating 4 - Poor. 27 out of 956 reviews" "
Rating 2 - Terrible. 7 out of 956 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

CHENG-KAI

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

JUICHEN

Stayed 3 nights in Aug 2024

10/10 Excellent

Wai Lim William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very close to train station
Very close to Kumamoto station, just 4 mins walking distance. Clean but a bit old in renovation. Small TV
Stayed 1 night in Jul 2024

10/10 Excellent

Chung Wing Victor

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Ryuto

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
3 minutes from JR Kumamoto station by foot. Very convenient for transportation and to catch a cab.
Stayed 2 nights in Jul 2024

8/10 Good

Verified traveller

Liked: Cleanliness
地図で見るより駅近で熊本空港へのリムジンバス乗り場が目の前で良かったです 連泊清掃なしは良いけれど2日目の水やアメニティは部屋に戻った後に必要ならフロントまでもらいに行かないといけないのは不便。アメニティはともかく水はバスタオルや寝巻きと一緒に配布しても良いのでは？と思いました。ちなみに一泊目に寝巻きがなく用意のないホテルなんだと思ったけど2日目はタオルセットと一緒に配布されました。
Stayed 1 night in Jun 2024

10/10 Excellent

Junichi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Siu Hong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Kento

Stayed 2 nights in May 2024

10/10 Excellent

Kyeng sik

Stayed 1 night in May 2024

10/10 Excellent

HUNG FAI

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to station.
Stayed 2 nights in May 2024

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

4/10 Poor

Brian

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Great location, and comfortable beds for a quick stopover and visit to Kumamoto castle. Filthy carpet, outdated bathroom even on renovated 9th floor.
Stayed 1 night in May 2024

8/10 Good

MINGCHUN

Stayed 1 night in Apr 2024

8/10 Good

Zengyi, Calgary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located next to Kumamoto station. Transportation is very easy both locally and going to other places. There are many restaurants inside the station with lots of dining options. Like it.
Stayed 1 night in Apr 2024

10/10 Excellent

Mengtung

Stayed 3 nights in Apr 2024

8/10 Good

araki

Stayed 1 night in Apr 2024

10/10 Excellent

Wai Chow

Stayed 1 night in Apr 2024

10/10 Excellent

SUNGHO

Stayed 4 nights in Apr 2024

10/10 Excellent

Hunter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2024

6/10 Okay

Alex

Stayed 1 night in Mar 2024

10/10 Excellent

CHI KIN

Stayed 3 nights in Mar 2024

10/10 Excellent

Kinuyo

Stayed 2 nights in Mar 2024