Volcano Lodge Hotel & Thermal Experience

4.0 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Volcano Lodge Hotel & Thermal Experience

Terrace/patio
Hot springs
Game room
Aerial view
4 outdoor pools, pool umbrellas, pool loungers

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Breakfast included
  • 24/7 front desk
  • Room service
  • Housekeeping

Explore the area

Map
7 Km West From La Fortuna, La Fortuna, Alajuela, 50-4417
  • Arenal Natura Ecological Park
    ‪3 min walk‬
  • Los Lagos Hot Springs
    ‪15 min walk‬
  • Paradise Hot Springs
    ‪2 min drive‬
  • La Fortuna (FON-Arenal)
    ‪11 min drive‬

Room options

Junior Double Room, 1 King Bed

  • 54 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Superior Room, 2 Double Beds

  • 42 sq m
  • Sleeps 4
  • 2 Double Beds

Superior Room (Thermal)

  • 42 sq m
  • Sleeps 4
  • 2 Double Beds

Junior Suite

  • 54 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

Superior Room, 1 King Bed (Thermal)

  • 48 sq m
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

La Fortuna

Located in La Fortuna, Volcano Lodge Hotel & Thermal Experience is in the mountains, within a 5-minute drive of Ecotermales Fortuna and Ecoglide Arenal Park. .This family-friendly lodge is 3 mi (4.9 km) from Tabacon Hot Springs and 3.1 mi (5 km) from Arenal Volcano National Park.

What's nearby

  • Los Lagos Hot Springs - 15 min walk
  • Baldi Hot Springs - 2 min drive
  • Ecotermales Fortuna - 4 min drive
  • Tabacon Hot Springs - 5 min drive
  • La Fortuna Waterfall - 13 min drive

Getting around

  • Juan Santamaria Intl. Airport (SJO) - 131 min drive

Restaurants

  • ‪Virgita Ristorante - ‬2 min drive
  • ‪Ginger Sushi - ‬10 min drive
  • ‪La Saca Restaurant - ‬18 min walk
  • ‪Agua Ardiente Pool Bar - ‬5 min drive
  • ‪Restaurante Ti-Cain - ‬12 min walk

About this property

Volcano Lodge Hotel & Thermal Experience

Family-friendly lodge with 4 outdoor pools and free breakfast
Volcano Lodge Hotel & Thermal Experience offers 66 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to patios. 32-inch LCD televisions come with digital channels. Bathrooms include rainfall showerheads and hair dryers.

This La Fortuna lodge provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; local, long-distance, and international calls are all complimentary (restrictions may apply). Additionally, rooms include ceiling fans and blackout drapes/curtains. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

There are 2 hot springs open between 10:00 AM and 10:00 PM.
Make yourself at home in one of the 66 air-conditioned rooms featuring refrigerators and LCD televisions. Rooms have private patios. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms have rainfall showerheads and hair dryers.
Dip into one of the 4 outdoor swimming pools or enjoy other recreational amenities including hot springs and a sauna. Additional amenities at this lodge include complimentary wireless internet access, concierge services, and an arcade/game room.
Satisfy your appetite for lunch or dinner at the lodge's restaurant, Restaurante Sura, or stay in and take advantage of the room service (during limited hours). Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. A complimentary full breakfast is served daily from 6:30 AM to 10 AM.
Featured amenities include complimentary wired internet access, dry cleaning/laundry services, and a 24-hour front desk. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
A complimentary full breakfast is served each morning between 6:30 AM and 10 AM.
Restaurante Sura - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Arenal Lobby Bar - This bar serves lunch and dinner. Happy hour is offered.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Electric car charging station on site
  • Return airport shuttle (surcharge)

Food and drink

  • Free full breakfast available daily 6:30 AM–10 AM
  • 1 restaurant
  • 2 bars/lounges, 1 swim-up bar and 1 poolside bar
  • Room service available

Restaurants on site

  • Restaurante Sura
  • Arenal Lobby Bar

Things to do

  • 4 outdoor pools
  • Arcade/games room
  • Billiards/pool table
  • Children's pool
  • Hot springs
  • Playground
  • Sauna

Family friendly

  • 4 outdoor pools
  • Arcade/games room
  • Children's pool
  • Free cots/infant beds
  • Laundry facilities
  • Playground
  • Fridge

Conveniences

  • Front-desk safe
  • Lockers available

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance

Outdoors

  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 2 hot springs
  • Hot springs open from 10:00 AM to 10:00 PM
  • Hot springs water temperature (Celsius) - 40

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Ceiling hoist
  • Doorbell and phone notification
  • Front entrance ramp
  • Lever door handles
  • Step-free path to entrance
  • Well-lit path to entrance

More

  • Couples dining
  • Romance packages available
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Free cots/infant beds

Bathroom

  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Towels

Entertainment

  • 32-inch LCD TV
  • Digital channels

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Desk
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • In-room massage
  • Iron/ironing board (on request)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
Hot springs access available from 10:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Volcano Lodge & Springs
Volcano Lodge & Springs Fortuna
Volcano Springs
Volcano Springs Fortuna
Volcano Lodge Springs La Fortuna
Volcano Lodge Hotel Thermal Experience La Fortuna
Volcano Springs La Fortuna
Volcano Lodge Hotel Thermal Experience
Volcano Thermal Experience La Fortuna
Volcano Thermal Experience
Volcano & Thermal Experience
Volcano Lodge Hotel & Thermal Experience Lodge
Volcano Lodge Hotel & Thermal Experience La Fortuna
Volcano Lodge Hotel & Thermal Experience Lodge La Fortuna

Volcano Lodge Hotel & Thermal Experience Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 727 out of 1002 reviews" "
Rating 8 - Good. 194 out of 1002 reviews" "
Rating 6 - Okay. 46 out of 1002 reviews" "
Rating 4 - Poor. 22 out of 1002 reviews" "
Rating 2 - Terrible. 13 out of 1002 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

ileana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excelente , su ubicación y vista al volcán.
Stayed 1 night in Oct 2024

8/10 Good

Shashikant

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Private hot springs pool
Stayed 2 nights in Oct 2024

10/10 Excellent

julie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the thermal pools. They were very rejuvinating and relaxing.
Stayed 2 nights in Oct 2024

10/10 Excellent

Jorge, San Sebastian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view, excelent romm
Stayed 1 night in Oct 2024

10/10 Excellent

Vasyl

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything good
Stayed 2 nights in Oct 2024

10/10 Excellent

Vijay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is great for the price. I hope they renovate their rooms with a little more lighting.
Stayed 2 nights in Oct 2024

2/10 Terrible

Carlos

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Be careful with the thermal room pool beacause my wife got a skin infection on our first night
Stayed 3 nights in Oct 2024

10/10 Excellent

Cindy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and grounds and thermal pools!
Stayed 3 nights in Oct 2024

10/10 Excellent

Alexa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property. Staff is super helpful, polite and knowledgeable!!!! Definitely recommend and will stay here again
Stayed 9 nights in Sep 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities
Beautiful views and grounds! The rooms need updating and definitely better lighting not white LED. Food was good on property. Staff very nice! Reasonable rates!
Stayed 3 nights in Oct 2024

8/10 Good

ALBERT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GOOD VALUE but SO-SO ROOM
excellent breakfast buffet. Fresh fruit delicious. Resort property nicely landscaped with a huge variety of plants. Several pools that were clean, except not sure about hot thermals. Room ok except for bathroom. Mirror far too low. I am 6'2" and had to swat down to see my face. Inexcusable. Shower shampoo and bath gel awful. Neither would lather. I am alight sleeper and insect noises around the room made sleeping difficult. One was a constant (every few seconds) chirping the entire night. If I returned I would probably try a different hotel.
Stayed 5 nights in Sep 2024

8/10 Good

Michael

Travelled with family
very very unsafe.hate to say it but men will take advantage of girls on this property. do NOT walk alone in the dark here. it's can be extremely unsafe.
Stayed 2 nights in Sep 2024

10/10 Excellent

Badelys

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The space was beautiful, with amazing Volcano views. The private thermal jacuzzi was my favorite part. And the private patio with such amazing flora. The staff was really friendly. I’m glad I choose this hotel.
Stayed 2 nights in Oct 2024

10/10 Excellent

Marland

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a beautiful place with great views or Arenal Volcano. Also the private hot springs at the room are pretty awesome.
Stayed 1 night in Sep 2024

10/10 Excellent

Kathleen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff! Loved the location
Stayed 3 nights in Oct 2024

8/10 Good

Lluvia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Loved
Stayed 2 nights in Sep 2024

6/10 Okay

Rachelle

Travelled with partner
Liked: Cleanliness, staff & service
This was a nice place. The downside I have for this property is that the walls are super thin you can hear someone cough and flush in the next room. It was a gated community so it felt super safe.
Stayed 3 nights in Aug 2024

8/10 Good

Eugenia, Liberia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful
Stayed 2 nights in Sep 2024

10/10 Excellent

Angela

Stayed 1 night in Aug 2024

8/10 Good

Amber

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Affordable Luxury In The Volcanos Shadow
The Volcano Lodge and thermal experience was a wonderful resort. It was close to the volcano park and at the base of the volcano surrounded by nature. We saw sloths outside our room, various types of birds amphibians ( frogs) and reptiles ( iguanas, lizards, geckos) The food was excellent and the thermal pools really helped us relax at the end of the day and take the stress and soreness of the day away. Although we had our own transportation, the front desk offered activity packages including every entrance ticket and tour you could imagine of things to do in the area and they provided transportation. They even had an airport shuttle you could schedule in advance to pick you up at SJO or Liberia and bring you to stay with them. Luis was awesome and Joseph was the best employee. He helped me with an excursion issue I was having due to my Internet issues and my Internet provider. I would highly recommend this hotel and will stay there again when I’m in La Fortuna in the future. Very affordable rates as well. We were a party of 8 and had 4 rooms and stayed 3 nights.
Welcome sign.
Superior room. Nice beds
Also private patio with direct volcano view
View of volcano from room
Quiet space to meditate or read, do yoga
Stayed 3 nights in Sep 2024

10/10 Excellent

Juno

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is absolutely wonderful, we would definitely stay again!
Stayed 1 night in Sep 2024

8/10 Good

khue

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros: room was very clean, the hot springs are right on the property and are great for sore muscles, the staff are very friendly, the resort is located very close to the arenal volcano and other sights in la fortuna Cons: this place has a touristy resort feel, lots of families and kids running about the hot springs and the pool. I wish it was more kid-free. the food here is quite expensive compared to your typical costa rican soda.
Stayed 2 nights in Aug 2024