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Disappointing. Amazing looking but staff attitude.
Reception staff very good. Bar lady lovely and very busy with other tasks.
Waiting on and dining was poor.
Wrong food, some not cooked (cold in the middle chicken) tasted ‘off’
2 chaps waiting on didn’t appear to want to serve us. Nice young lady came along and agreed the chicken wasn’t cooked.
We were asked about the food - I said awful
Rooms very noisy and you could hear from other rooms
Great hotel in historical building and dominating location. Really nice reception staff and bar and restaurant staff were even better. As residents we were able to access some of the restricted spaces
andrew
Stayed 1 night in Oct 2024
4/10 Poor
hesrat
21 Sept 2024
Disliked: Staff & service
Noisy rooms - thin walls. Needs renovation.
Not so friendly staff
A very friendly welcome greeted us when we arrived at this hotel. As with all paradors cleanliness, service and comfort was excellent. Great for an overnight before catching the ferry in Santander.
The weather was amazing and the location was excellent, The room was out of this world we were lucky enough to get an end room and it was massive. the staff could not do enough for you and they would leave little treats for you. We will most definitely be staying there again.
Highly recommend. Excellent service staff, excellent rooms, well maintained, good bathroom facilities with power shower, clean, character to the place, stunning grounds
The consistent quality found in other Paradores, in a very nice setting. We stayed here planning to visit Bilbao, but it was a little too far from that.
We chose to stay at the Parador De Limpias as it has a good reputation and is only 40 mins drive from the Port of Santander.
Unfortunately delays with our ferry started to make us concerned that we would arrive too late for an evening meal. However, when we contacted the Parador De Limpias from the ferry the staff proved to be very accommodating and put our minds at rest. They said that should the restaurant be closed when we arrived, they would make sure that there would be plates of cold food in our room. As it turned out we arrived at 10:00pm and had an excellent meal in the restaurant, which closed at 11:00pm.
The Parador De Limpias is well appointed with all the facilities that you would expect from a quality hotel and is located in an interesting part of Spain. So 5 stars for the hotel and, of course, 5 stars for the staff.
We were upgraded to a superior room which was large and very comfortable. All aspects of the stay were good with the notable exception of the restaurant.
The evening meal was expensive (£75 for two) and to our taste at least very poor value. The menu choice was limited, the portions small (compared to other restaurants in the area) and were served lukewarm. A glass of wine barely covered the bottom of the glass. On the other hand the buffet breakfast was very good