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Langkawi Lagoon Resort

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Langkawi Lagoon Resort

Private beach, beach cabanas, sun-loungers, beach umbrellas
2 outdoor pools
Exterior
Sports facility
View from property

Reviews

7.2 out of 10

Good

Popular amenities

  • Bar
    Bar
  • On private beach
    On private beach
  • Hot tub
    Hot tub
  • Pool
    Pool
  • Gym
    Gym
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
Jalan Kuala Muda Mukim Padang Matsirat,, Langkawi, Langkawi, 02, 07000
  • Burau Bay
    6 min drive
  • Telaga Harbor
    7 min drive
  • Pantai Kok Beach
    14 min drive
  • Langkawi (LGK-Langkawi Intl.)
    5 min drive

Room options

View all photos for Deluxe Room, Hill View

In-room safe, desk, free cots/infant beds, free WiFi

Deluxe Room, Hill View

  • 36 sq m
  • Hill view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Room, Sea View

In-room safe, desk, free cots/infant beds, free WiFi

Deluxe Room, Sea View

  • 36 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Studio Suite, 1 Queen Bed

Deluxe Studio Suite, 1 Queen Bed | Living room

Deluxe Studio Suite, 1 Queen Bed

  • 40 sq m
  • Sea view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed

Studio Suite, 1 Queen Bed

Studio Suite, 1 Queen Bed

  • 40 sq m
  • Sea view
  • Sleeps 3
  • 1 Queen Bed

Similar properties

Exterior

Ombak Villa Langkawi

Pool
Spa
Kids pool
Parking included
3.8 out of 5, Good, (325)
Ombak Villa Langkawi

About the area

Langkawi

With a stay at Langkawi Lagoon Resort in Langkawi, you'll be by the sea, within a 15-minute drive of Pantai Cenang Beach and Field of Burnt Rice. .This beach hotel is 12.5 mi (20.1 km) from Langkawi Ferry Terminal and 12.8 mi (20.6 km) from Kuah Jetty.

What's nearby

  • Telaga Harbor - 7 min drive - 6.8 km
  • Langkawi Cable Car - 11 min drive - 10.2 km
  • Pantai Cenang Beach - 12 min drive - 8.4 km
  • Pantai Kok Beach - 14 min drive - 8.3 km
  • Langkawi Sky Bridge - 20 min drive - 12.0 km

Getting around

  • Langkawi Intl. Airport (LGK) - 5 min drive

Restaurants

  • ‪Pasar Malam Padang Matsirat - ‬4 min drive
  • ‪Beras Terbakar, Padang Matsirat - ‬4 min drive
  • ‪Medan Selera Padang Matsirat - ‬4 min drive
  • ‪Ombak Villa Langkawi Lagoon - ‬2 min walk
  • ‪Delhi Palace Restaurant - ‬5 min walk

About this property

Langkawi Lagoon Resort

Hotel with private beach, full-service spa
Langkawi Lagoon Resort offers 162 air-conditioned accommodations with safes and complimentary newspapers. Satellite television is provided. Bathrooms include showers, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Microwaves and in-room massages can be requested. Housekeeping is provided daily.

A private beach and an outdoor tennis court are featured at the hotel. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, a spa tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Anise Spa. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a spa tub. A variety of treatment therapies are provided, including aromatherapy. Children under 12 years old are not allowed in the spa without adult supervision.
Make yourself at home in one of the 162 air-conditioned guestrooms. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After dipping into one of the 2 outdoor swimming pools, you can spend some time at the private beach. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy international cuisine at Anjung, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge, the beach bar, or the poolside bar. Breakfast is available for a fee.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of conference space and meeting rooms. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
Anjung - Overlooking the ocean and pool, this brasserie specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). Open 24 hours.
Mentari Lounge - Overlooking the ocean and pool, this lobby lounge specializes in international cuisine and serves light fare only. Guests can enjoy alfresco dining (weather permitting). Open 24 hours.
Laguna Beach Bar - This bar is located on the beach. Happy hour is offered.
Sunken Pool - This poolside bar serves light fare only.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • Return airport shuttle (surcharge)

Food and drink

  • Breakfast available for a fee: MYR 50 per person
  • 2 restaurants
  • 1 beach bar, 1 poolside bar and 1 bar
  • Room service available

Restaurants on site

  • Anjung
  • Mentari Lounge
  • Laguna Beach Bar
  • Sunken Pool

Things to do

  • 2 outdoor pools
  • Arcade/games room
  • Beach volleyball
  • Bike rentals
  • Canoeing
  • Children's pool
  • Fishing
  • Fitness centre
  • Full-service spa
  • Outdoor tennis court
  • Playground
  • Sauna
  • Shopping
  • A hot tub
  • Steam room
  • Volleyball

Family friendly

  • 2 outdoor pools
  • Arcade/games room
  • Babysitting (surcharge)
  • Children's club
  • Children's pool
  • Free cots/infant beds
  • Corner/local shop
  • In-room childcare (surcharge)
  • Laundry facilities
  • Microwave (on request)
  • Playground
  • Supervised childcare (surcharge)
  • Water slide

Conveniences

  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • 24-hour business centre
  • Conference space
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach umbrellas
  • Garden
  • Picnic area
  • Private beachfront location

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massages
  • Hot tub

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Beach towels
  • Designated smoking areas
  • Fireplace in reception

Room amenities

Bedroom

  • Air conditioning
  • Ceiling fan
  • Free cots/infant beds

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower

Entertainment

  • Satellite channels
  • TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave (on request)

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • In-room massage
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 10 years can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Breakfast fee: approximately MYR 50 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Children under 12 years old are not allowed in the spa without adult supervision

Property is also known as

Lagoon Langkawi
Lagoon Langkawi Resort
Lagoon Resort Langkawi
Langkawi Lagoon
Langkawi Lagoon Resort
Langkawi Resort Lagoon
Langkawi Lagoon Hotel Langkawi
Langkawi Lagoon Resort Hotel
Langkawi Lagoon Resort Langkawi
Langkawi Lagoon Resort Hotel Langkawi

Langkawi Lagoon Resort Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 28 out of 181 reviews" "
Rating 8 - Good. 81 out of 181 reviews" "
Rating 6 - Okay. 39 out of 181 reviews" "
Rating 4 - Poor. 24 out of 181 reviews" "
Rating 2 - Terrible. 9 out of 181 reviews" "

7.6/10

Cleanliness

7.4/10

Staff & service

6.8/10

Property conditions & facilities

Reviews

2/10 Terrible

nicholas , singapore

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
A total disappointment
Overall a very disappointing stay for my family and I wouldn't recommend the resort to anyone who appreciates good hospitality. The good about this place: Nothing memorable really, maybe except the nice uniforms of the receptionists. The bads: 1) Late check-in at 4pm on day of arrival; 2) Room wifi signal was almost non existent; 3) Both lifts were not working for most of the time we were there, making it a challenge for the elderly people and children with us. When asked, resort management said there was nothing they could do about it and what was more appalling was we were told that "normally only 1 lift would be spoilt"; 4) Reception could not be bothered with our repeated requests for a bottle opener even though they promised us to deliver it to the room; and 5) Overcharging for breakfast - we noticed that we were charged different prices for our 3-day stay. When asked, the receptionist initially acknowledged that we were overcharged for 2 of the 3 days. However the resort management subsequently retracted their words and said that we were undercharged for 1 of the 3 days. So instead of giving us a refund, we had to make additional payment. As we were in a rush to catch our flight, we did not bother to argue with them further. But it goes to show how the resort management deals with such issues.

6/10 Okay

N, new zealand

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
needs significant improvement
the check in time was less than satisfactory (3pm), even though I had made prior communication with the resort. A further point is that we requested a check out at 1pm .which was accepted but we got a call in the room to leave by 12. A typical case of too many decision makers.Two final points- I called for the bell service- they did not come, in fact my went to the ground to fetch the bell trolley. We thern went on to physically take our baggage to the ground floor and fInally taxi. The public lift worked on arrival but failed thereafter and was shut down. our travel to our room was via the stair well. .

8/10 Good

Annie

Liked: Cleanliness, staff & service, room comfort
Pleasant and Enjoyable family trip
I enjoyed my stay in the Hotel...staff are very nice and helpful. ..Inhouse dining food is good...n the location is close to all main attractions. ..Overall its a good hotel to stay moreover to relax...My parents to njoyed the stay...

6/10 Okay

JF

Liked: Cleanliness, room comfort
Disliked: Staff & service
Nice swimming pool for kids
The kids enjoy the pool and beach. But the sea water is muddy and dirty. The hotel is managed by different parties, which is confusing when you need a little assistance from them.

10/10 Excellent

Abdul, India

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super stay
Excellent

8/10 Good

Allen, Hong Kong

Liked: Cleanliness, property conditions & facilities, room comfort
Nice facilities!
It is a good experience to stay at Langkawi. I stayed 2 nights and the best thing is the bed, which soft and clean. The facilities is quite good and the room is special

4/10 Poor

Shashank Arvind, Singapore

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Review of Hotels.com & Langkawi Lagoon Resort
The hotel is good only from one perspective - It's near Cenang beach. If you have a plan to do a lot of water-sport then it's a better choice. Ours was a sea/hill view so, that way the room was good. Another good is is the breakfast. Following 2 major problems in the room: 1) Water pressure was too less in our room while taking the shower in mornings 2) Air conditioning placement in rooms is really weird. You need to wait for really long time for rooms to get cold 3) Reception staff is really Indifferent to these problems even though you highlight it to them. Another major issue with Hotel.com - We booked this room assuming that we will get a room with kitchen. However, hotel staff did not allow us to use kitchen at all saying there was a notice from local authorities not to use the gas in hotel rooms. We should have been informed about it by Hotels.com as I booked this hotel by talking to your customer care.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
absolutely no wifi reception from room, not even at restaurant.

4/10 Poor

MK

Liked: Cleanliness
Disliked: Room comfort
Just OK hotel
The hotel management has to be real careful as there is no pool guard (for Langkawi Lagoon Resort) while the swimming is open. I saw kids playing in the pool without adult, not to say that I have to walk to another pool (nearby the main lobby) to get my pool towels.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Langkawi Lagoon Resort Superb!!!
The hotel was superb. Good location and facilities. Near to Pantai Cenang - just 10 minutes drive away.. value for money..

8/10 Good

Dom, Geneva

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Vey good stay with helpful and friendly stuff. The room, deluxe suite, was very clean and is perfect if you look for a nice stay with your partner. The breakfast was good, it contained western food such as croissants, jam, charcuterie as well as malaysian food. Facilities are good as well. Hotel residents are from various countries, particularly from arabic parts of the world. The only thing I didn't like was that people sometimes swam in the pool with their clothes, which is not ok from a hygienic point of view. Wifi is poor... Overall experience however is good!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
UAE family
i'm from UAE. i stayed in this hotel from 28/3/2015 to 1/4/2015 with my family. i booked three rooms. first of all the hotel location is amazing. you will feel your in honey moon. it's very big hotel. you can take as many pic's as you can, more than nice. you can order food to your room like italian food, it's very tasty and cheap, the breakfast has huge amount of food, it's soo good. if you want arabic resturant you will find with in the same hotel. it's called layaly Esham. very good. me and my family enjoy this hotel alot. by the way the hotel contain three hotels at the same time. one inside the sea ( made of Wood), one like tower building " the one you see in the main pic for the hotel in this website and one like villa's. that's why i like walking in this very big hotel. 100% you will enjoy it, most of the guest are honey moon couples.

10/10 Excellent

Fatima, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing all-rounded hotel, excellent service
My husband and I loved everything this hotel. The breakfast buffet was delicious, the range of food was huge and the best thing was the pool/ocean view whilst having breakfast- we looked forward to it every morning! The views whilst walking around the hotel complex were simply beautiful. Staff were always happy to help and everytime we needed anything it was promptly dealt with.

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
peaceful location
Bed was not that good. other than that we enjoyed the stay

8/10 Good

ahmed, aa

Liked: Staff & service, property conditions & facilities
Big family
Nice place Very cooperative staff Bad wifi Need renovation

8/10 Good

SHADY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Lim, Kuala lumpur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic and wonderful sunset view Hotel
Hi, Im lucky and able to get the Seaview hotel room. Wonderful Sunset view and friendly hotel services.

8/10 Good

Adel, Basra Iraq

Liked: Property conditions & facilities, room comfort
when I visit Langkwi I Wii stay in that hotel agai
It is a good hotel except that the cleaning of the room was not done when we was out until 4 pm until I asked them to do so. The breakfast and the serving staff for were fantastic

4/10 Poor

Badr, Riyadh

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
it is disappointing
i spend three nights there, the experience was terrible, there is no facilities in the resort plus the room is full of Gecko's and insects the breakfast is bad i spend 2 and half hours to do the check-in, and they are not care for any thing, i will never recommend this resort to any body

8/10 Good

Omar, Jeddah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
LGK
Very good.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Was good
Was good

8/10 Good

Sophia Student

Liked: Cleanliness, staff & service, room comfort
Second visit to Langkawi
Staff is very friendly and late check out at 15:00 hours appreciated. Room was very clean but some of the electric fittings are loose and more maintenance would be good. Shuttle service from and to the airport does not exist but the taxi is only 16 Ringgit, so it is not a big deal but should be removed from the services that are listed on the hotel reservation page. The sea view rooms are excellent and so is the pool. Swimming in the ocean in front of the hotel is not an option as the sea floor is muddy and the water not clear. The restaurant menu has good titles and explanations but the contents may not really fit. The beef steak salad is a joke, better stick to the fried rice (Nasi Goreng, that is cheaper and much better.

8/10 Good

Abdulrahman, Sana'a

Liked: Cleanliness, staff & service
Great Hotel, Nice Room But Not Pleasing View!
Overall The Hotel is Nice and I recommend it to all!! The Hotel's Staff were very helpful, Facilities of the Hotel are in good condition. The disadvantage was only in the first impression! Check in was not good! I had to wait for a time then the receptionist informed me that my booking was't paid. And he had to take another 5 mins to confirm that it's fully paid. When I get my room, the view was not expected as I book a sea village suite. Even though the manager upgrade the type of the room but the view still the same. However, For sure I'll stay in Langkawi Lagoon again but I'll make sure that I'll have fully sea view suite. :)

4/10 Poor

Annette, United States

Disliked: Cleanliness, staff & service, property conditions & facilities
Always waiting for service
When we arrived we were told our reservation was canceled because we didn't prepay. A credit card was given when the reservation was made and we received an email two days prior stating we had the reservation and no action was needed. We were not the only guests with problems at check in. Everyday we were there we saw unhappy guests trying to check in. Also, all other requests including housekeeping and tour booking took multiple calls and an unexceptable amount of extra time. Apart from a few friendly workers, the staff was unhelpful and unfriendly.

6/10 Okay

HENG LOONG, Kuala Lumpur

Not so '5 Star'
The hotel has both a new wing and an old wing. Stayed at the old wing, where is was a bit run down. Rooms are in need of a refurbishment. Cafe staff at the old wing cafe needs proper training as they are unable to handle most request efficiently. Ordered 3 hot chocolates and 1 coffee but when they came with the coffee, that was the time they told us there is no more hot chocolate. I was unable to leave because the coffee has already been served. Hence my family would have to wait without a drink for me to finish my coffee. Nevertheless, the concierge dept is very helpful. One of them actually gave us a lift to a nearby restaurant (~2km away) and came to pick us up after the meal. In conclusion, the hotel needs quite a bit of improvement before reaching a true 5 star hotel.