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Rating 10 - Excellent. 203 out of 355 reviews
10 - Excellent
203
Rating 8 - Good. 123 out of 355 reviews
8 - Good
123
Rating 6 - Okay. 21 out of 355 reviews
6 - Okay
21
Rating 4 - Poor. 7 out of 355 reviews
4 - Poor
7
Rating 2 - Terrible. 1 out of 355 reviews
2 - Terrible
1
9.4/10
Cleanliness
9.2/10
Staff & service
8.6/10
Amenities
9.0/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
6/10 Okay
Candace
Travelled with partner
19 Nov 2024
Liked: Cleanliness, staff & service, amenities
The host and staff were friendly and helpful with restaurant recommendations.
But….This is not a simple hotel if you are elderly. The parking was about 5blocks away and difficult to find. There are 2 very long ,narrow , steep flights of stairs. The room is very small.,but clean.
Candace
Stayed 2 nights in Nov 2024
10/10 Excellent
Lynne
Travelled with group
8 Oct 2024
Great central location, fab view over the Vieux Port from our room. Staff were welcoming and very helpful.
Lynne
Stayed 1 night in Sep 2024
10/10 Excellent
Kevin
Business traveller
1 Oct 2024
Liked: Cleanliness, staff & service
The staff here are all excellent!
So friendly and helpful and speak excellent English.
The location is fantastic and we will be back!
Beautiful room with fabulous view of the harbour. Staff very friendly and helpful, gave great restaurant recommendations. Lovely breakfast brought to the room
This is a great place to stay if you would like to be in the center of everything in La Rochelle. The view from the window is fantastic, and the room was very quiet despite all the hustle and bustle outside. The staff was very friendly and helpful.
The only thing we had an issue with was the WiFi. If you are from another country and depend on Wi-Fi for communication, it goes in and out, so not very reliable.
We received the friendliest welcome ever. We had help taking luggage up and down stairs. No noise problems. Good AC and brilliant shower. Central location with a fantastic view.
Disappointed that we did not have a full length window as shown in the picture but fully enjoyed the week that we spent there.
1 night stay with wife & kids, perfect hotel in the main heartbeat of la rochelle! Great help at reception with restaurant recomendations, clean,tidy,lovely room with a view... 10/10
The absolute best harbor views from our room. Beautiful modern bath and shower. Very helpful staff. The harbor walkway outside the hotel is very busy with walkers, cyclists (and dogs!); great for people watching; but the double glazed windows kept out all the sound at bedtime. The stairs are a challenge but staff willing to help with luggage. We will certainly stay again.
We came on Bastille day so parking was crazy but we finally found parking a ways away. The hotel was fabulous. The staff called a few times to check in on when we would get there and let us know what to expect. The desk closes at 8 and we came in later than that but they have a lock box. Fireworks right out our window. Breakfast delivered in the room. It was perfect.
No parking, even temporary stopping to drop off luggage, anywhere within 10 minutes walk. Felt unsafe to leave anything in the car so ended up paying a lot for underground parking 15 minutes walk away.
In room breakfast was very nice, well worth it. Spacious room. Oddly tiny loo, hardly space to sit
The hotel is in a lovely location but not car friendly, staff were lovely. lots of stairs not for older people. View from the front windows (where we were) was fab. Just need to think hard about your parking before you go
Outstanding staff, great value and spotlessly clean.
Our rooms views were memorable and (as a bonus) the ‘double’ double glazed window kept the evening street noise out.
Highly recommended
The hotel was centrally located and had lots of great and not so great restaurants around. Ursula was really helpful and so nice to work with. Vincent gave us fantastic restaurant recommendations and also was available for any request. Thank you!!