10/10 Excellent
Jorge
Business traveller, Travelled with partner
24 Mar 2025
Liked: Cleanliness, staff & service, property conditions & facilities
Jorge
Stayed 2 nights in Mar 2025
HOTEL SERENA SUITE
3.0 star property
Photo gallery for HOTEL SERENA SUITE
Reviews
1010 out of 10
Exceptional
Popular amenities
- Bar
- Pool
- Breakfast included
- Pet-friendly
- 24/7 front desk
- Housekeeping
Explore the area
Pje. vegas sur, La Serena, Coquimbo
- La Serena Lighthouse4 min drive
- Sea Avenue5 min drive
- La Serena Beach11 min drive
- La Serena (LSC-La Florida)14 min drive
Room options
View all photos for Superior Double Room
Superior Double Room
- 30 sq m
- Sleeps 4
- 2 Large Twin Beds
View all photos for Standard Double Room
Standard Double Room
- 24 sq m
- Sleeps 2
- 1 Queen Bed
View all photos for Standard Single Room, Non Smoking
Standard Single Room, Non Smoking
- 24 sq m
- Sleeps 2
- 1 Queen Bed
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About the area
La Serena
When you stay at HOTEL SERENA SUITE in La Serena, you'll be connected to the convention center, within a 5-minute drive of Mall Plaza La Serena and Observatorio Turístico Collowara. .This hotel is 1.1 mi (1.8 km) from La Portada Stadium and 1.1 mi (1.8 km) from Puerta del Mar Mall.
What's nearby
- Mall Plaza La Serena - 13 min walk - 1.1 km
- University of La Serena - 3 min drive - 2.4 km
- La Serena Lighthouse - 4 min drive - 3.4 km
- Sea Avenue - 5 min drive - 4.6 km
- La Serena Beach - 11 min drive - 4.5 km
Getting around
- Coquimbo Station - 18 min drive
- La Serena (LSC-La Florida) - 14 min drive
Restaurants
- Yoko Sea Food - 15 min walk
- McDonald's - 19 min walk
- Starbucks - 11 min walk
- Empanadas Bakery - 15 min walk
- Nómada Café - 15 min walk
About this property
HOTEL SERENA SUITE
Pet-friendly hotel with free breakfast connected to the convention center in La Serena
HOTEL SERENA SUITE offers 38 accommodations with safes and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include shower/tub combinations. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool.
Make yourself at home in one of the 38 guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms have shower/tub combinations and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless internet access and wedding services. Additional features at this hotel include a fireplace in the lobby and a banquet hall.
Stop by the hotel's restaurant, Serena Suite, for lunch or dinner, or grab snacks at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7:30 AM to 10:30 AM.
Featured amenities include a 24-hour front desk and laundry facilities. This hotel has 5 meeting rooms available for events. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7:30 AM and 10:30 AM.
Serena Suite - This restaurant serves breakfast, lunch, and dinner.
Languages
English, Spanish
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and transport
- Free uncovered self parking on site
- Wheelchair-accessible parking available
Food and drink
- Free buffet breakfast available daily 7:30 AM to 10:30 AM
- A bar/lounge
- A coffee shop/cafe
- A restaurant
Restaurants on site
- Serena Suite
Things to do
- Outdoor pool
- TV in common areas
Family friendly
- Laundry facilities
- Outdoor pool
Conveniences
- 24-hour front desk
- Laundry facilities
Guest services
- Housekeeping (daily)
- Proposal/romance packages
- Wedding services
Business services
- 5 meeting rooms
Outdoors
- Pool loungers
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- 2 accessible parking spaces
- Front entrance ramp
- No lift (single-level property)
- Well-lit path to entrance
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible parking
- Wheelchair-accessible restaurant
Room amenities
Bedroom
- Blackout drapes
Bathroom
- Hair dryer
- Private bathroom
- Shampoo
- Shower/bathtub combination
- Soap
- Toilet paper
- Towels provided
Food and drink
- Meal delivery service
More
- Desk
- Heating
- Safe
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of CLP 29750 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Children and extra beds
Children are welcome
Payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).
We have included all charges provided to us by the property.
Optional extras
- Pet fee: CLP 29750 per pet (varies based on length of stay)
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Property is also known as
HOTEL SERENA SUITE Hotel
HOTEL SERENA SUITE La Serena
HOTEL SERENA SUITE Hotel La Serena
HOTEL SERENA SUITE Reviews
Reviews
10
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 1 out of 1 reviews
10 - Excellent
1
Rating 8 - Good. 0 out of 1 reviews
8 - Good
0
Rating 6 - Okay. 0 out of 1 reviews
6 - Okay
0
Rating 4 - Poor. 0 out of 1 reviews
4 - Poor
0
Rating 2 - Terrible. 0 out of 1 reviews
2 - Terrible
0
10/10
Cleanliness
10/10
Staff & service
6.0/10
Amenities
10/10
Property conditions & facilities
10/10
Eco-friendliness