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Doubletree By Hilton Lagoa Azores

5.0 star property

Photo gallery for Doubletree By Hilton Lagoa Azores

Indoor pool, seasonal outdoor pool, pool cabanas (surcharge)
Hypo-allergenic bedding, minibar, desk, laptop workspace
Indoor pool, seasonal outdoor pool, pool cabanas (surcharge)
Restaurant
Restaurant

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Bar
  • Parking available
  • Room service

Explore the area

Map
Av. da Inovacao - Y Gama, Lagoa, Azores, 9560-421
  • Aquafit Natural Pools
    ‪16 min walk‬
  • Portuguese Republic Square
    ‪3 min drive‬
  • Milicias Ocean Beach
    ‪6 min drive‬
  • Ponta Delgada (PDL-Joao Paulo II)
    ‪14 min drive‬

Room options

View all photos for Room, 1 King Bed (Sea & Mountain)

Hypo-allergenic bedding, minibar, desk, laptop workspace

Room, 1 King Bed (Sea & Mountain)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, minibar, desk, laptop workspace

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Family Room, 2 Single Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room, 1 King Bed

Hypo-allergenic bedding, minibar, desk, laptop workspace

Family Room, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Sea View

Hypo-allergenic bedding, minibar, desk, laptop workspace

Room, 1 Queen Bed, Sea View

  • Sleeps 3
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible, Mountain View

Room, 1 Queen Bed, Accessible, Mountain View

Room, 1 Queen Bed, Accessible, Mountain View

  • Sleeps 3
  • 1 Queen Bed

View all photos for Room, 2 Single Beds

Hypo-allergenic bedding, minibar, desk, laptop workspace

Room, 2 Single Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 Queen Bed, Accessible

Hypo-allergenic bedding, minibar, desk, laptop workspace

Room, 1 Queen Bed, Accessible

  • Sleeps 3
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Sea View

Hypo-allergenic bedding, minibar, desk, laptop workspace

Room, 1 King Bed, Sea View

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed

Hypo-allergenic bedding, minibar, desk, laptop workspace

Room, 1 Queen Bed

  • Sleeps 3
  • 1 Queen Bed

Family Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 Queen Bed (Sea & Mountain)

Hypo-allergenic bedding, minibar, desk, laptop workspace

Room, 1 Queen Bed (Sea & Mountain)

  • Sleeps 3
  • 1 Queen Bed

View all photos for Twin Room, 2 Single Beds (Sea & Mountain)

Hypo-allergenic bedding, minibar, desk, laptop workspace

Twin Room, 2 Single Beds (Sea & Mountain)

  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 2 Single Beds, Sea View

Room, 2 Single Beds, Sea View

Room, 2 Single Beds, Sea View

  • Sleeps 2
  • 2 Twin Beds

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About the area

Lagoa

With a stay at Doubletree By Hilton Lagoa Azores in Lagoa, you'll be near the airport, within a 10-minute drive of Ponta Delgada Harbour and Aquafit Natural Pools. .This luxury resort is 1.3 mi (2 km) from Portuguese Republic Square and 2.5 mi (4.1 km) from Milicias Ocean Beach.
View more Resorts in LagoaOpens in a new window

What's nearby

  • Milicias Ocean Beach - 6 min drive
  • Ponta Delgada Harbour - 8 min drive
  • University of the Azores - 9 min drive
  • Ponta Delgada City Gates - 9 min drive
  • Ponta Delgada Marina - 9 min drive

Getting around

  • Joao Paulo II Airport (PDL) - 14 min drive

Restaurants

  • ‪Sunset Beach - ‬5 min drive
  • ‪The Gin Library - ‬4 min drive
  • ‪O Alambique - ‬10 min walk
  • ‪Borda D'Água - ‬14 min walk
  • ‪Restaurante José do Rego - ‬18 min walk

About this property

Doubletree By Hilton Lagoa Azores

Luxury resort with a full-service spa and bars
Doubletree By Hilton Lagoa Azores offers 101 air-conditioned accommodations with minibars and complimentary bottled water. Televisions come with satellite channels. Bathrooms include bathtubs or showers with rainfall showerheads, slippers, complimentary toiletries, and hair dryers.

This Lagoa resort provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An indoor pool, a children's pool, and a seasonal outdoor pool are on site. Other recreational amenities include a sauna and a 24-hour fitness center.
Inala has 2 treatment rooms. Services include hot stone massages, Swedish massages, facials, and body scrubs. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 12 years old are not allowed in the spa.

Make yourself at home in one of the 101 air-conditioned rooms featuring minibars. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as desks and coffee/tea makers.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an indoor pool, a sauna, and a 24-hour fitness center. This resort also features complimentary wireless internet access, concierge services, and a banquet hall.
Enjoy a meal at Frondoso Restaurant, or stay in and take advantage of the resort's 24-hour room service. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. This resort has 3 meeting rooms available for events. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM.
Frondoso Restaurant - Onsite restaurant. Guests can enjoy drinks at the bar.
Mistico Rooftop Bar&Pool - Onsite rooftop bar. Open daily.
Late night fare is available from 24-hour room service.

Languages

English, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured covered self parking on site (EUR 10 per day)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM–10:00 AM on weekdays and 7:00 AM–10:30 AM on weekends: EUR 20 for adults and EUR 10 for children
  • 1 restaurant
  • 2 bars/lounges and 1 poolside bar
  • 24-hour room service

Restaurants on site

  • Frondoso Restaurant
  • Mistico Rooftop Bar&Pool

Things to do

  • 24-hour fitness centre
  • Children's pool
  • Full-service spa
  • Indoor pool
  • Sauna
  • Seasonal outdoor pool
  • Steam room

Family friendly

  • Children's pool
  • Free cots/infant beds
  • Indoor pool
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • Banquet hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage

Business services

  • Meeting rooms - 3

Outdoors

  • Pool cabanas (surcharge)
  • Pool sunloungers
  • Rooftop terrace

Spa

  • 2 treatment rooms
  • Body scrubs
  • Body treatments
  • Facials
  • Hydrotherapy
  • Massage - hot stone
  • Massage - Swedish
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Well-lit path to entrance
  • Wheelchair-accessible lounge
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Double-glazed windows
  • Local artist showcase
  • Locally owned and organised tours and activities
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating
  • Hypo-allergenic bedding

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • TV channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Local meal delivery service
  • Minibar

More

  • Chef
  • Desk
  • Electrical adapters/chargers
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-friendly workspace
  • Local maps
  • Phone
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from March 10 2025 to March 21 2025 (dates subject to change):
  • One of the dining venues

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Up to 33 lbs per pet
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 50 per person, per day

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 20 for adults and EUR 10 for children
  • Covered self parking fee: EUR 10 per day
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector and a security system

We should mention

This property does not have elevators
The seasonal pool will be open from April to September
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Guests under 12 years old are not allowed in the spa

Property is also known as

Doubletree By Hilton Lagoa Azores Lagoa
Doubletree By Hilton Lagoa Azores Resort
Doubletree By Hilton Lagoa Azores Resort Lagoa

Doubletree By Hilton Lagoa Azores Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 18 out of 31 reviews
Rating 8 - Good. 8 out of 31 reviews
Rating 6 - Okay. 3 out of 31 reviews
Rating 4 - Poor. 1 out of 31 reviews
Rating 2 - Terrible. 1 out of 31 reviews

9.6/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Luis

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, prinstine conditions, excellent staff especially at the reception, Mario and some some in the dining room.
Stayed 4 nights in Oct 2024

10/10 Excellent

MELISSA

Liked: Amenities
It’s rural. Not much to walk to. Need a car but I like it. If u need Euro walk about 15 min toward town there is a bank with ATM. The hotel has everything else you may need. Super cozy beds.
Stayed 7 nights in Oct 2024

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and the staff was lovely. I would have liked some more menu options for Gluten Free. The facilities and location were great and very convenient. I would definitely stay there again!
Stayed 4 nights in Sep 2024

6/10 Okay

Jolene, Manchester

Travelled with partner
Liked: Cleanliness
Room was new and beautiful. Service under par. No to go cups to take coffee. Called for coffee packets in room at 10am and not open until 11. Had an event doubting our stay which made it so the pool was not available. Event took precedence over guests.
Stayed 3 nights in Sep 2024

10/10 Excellent

Evan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
excellent staff, beautiful property and amenities, very nice included breakfast with lots of options. On site restaurant was markedly more expensive than any other restaurants we saw on the island, as the only small complaint.
Stayed 6 nights in Sep 2024

8/10 Good

Simarjeet

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property looks brand new. Power went out one night only in our hotel
Stayed 5 nights in Sep 2024

10/10 Excellent

Dorianna

Travelled with family
Great staff… clean… and absolutely beautiful
Stayed 7 nights in Sep 2024

6/10 Okay

Brandi

Stayed 4 nights in Aug 2024

2/10 Terrible

irene

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
The made service very very poor!
Stayed 4 nights in Aug 2024

8/10 Good

Freeman David James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brand new hotel - very quiet even though it’s right next to a hospital. Clean, comfortable and friendly staff. 10 minute drive from Lagoa to Ponta Delgada with a taxi fare of EUR 12-15. Amazing view from rooftop pool. And of course you get cookies 😊 Our only complaint was the leak from the shower stall onto the floor in the bathroom.
Stayed 7 nights in Jul 2024

8/10 Good

Joy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

8/10 Good

Asad

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
It was a brand new property, was very clean and nice. The service was very slow, if you asked for a thing it took a long time get it. Being a new hotel we felt the staff was not that well trained. Parking was very easy and plenty of it but the location was not that great.
Stayed 3 nights in Jul 2024

8/10 Good

Anna Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2024

10/10 Excellent

Pearl

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Hartley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel.
Stayed 1 night in Jul 2024

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2024

10/10 Excellent

Jo Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Shayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

8/10 Good

donna

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Considering its a newly opened property they could work on extending the hours for room service & the restaurants, there are no other restaurants in the immediate area to get food. also the opening and closing hours of the pool. Also ice & vending machines are definitely needed. And possibly a small shop selling snacks sodas juices etc.for guest.
Stayed 7 nights in Jul 2024

6/10 Okay

Shawn

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Jul 2024

10/10 Excellent

Arja-Saini

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Iusi, siisti, tyylkäs. Mukava ympäristö.
Stayed 6 nights in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent séjour
Magnifique séjour dans cet hôtel récent. Chambre belle et confortable. La piscine et l'espace spa sont très bien agencés et très appréciables pour se détendre. Le personnel est au top, efficace et très accueillant. Merci !
Stayed 1 night in Nov 2024

10/10 Excellent

Larisa

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent location. Great rooms with an amazing view from the sea and mountains. Breakfast buffet excellent. If you come to the restaurant don’t be in a hurry. Nice swimmig pool , spa and very kind staff at the reception . No itens in the frigobar.
Stayed 2 nights in Sep 2024

4/10 Poor

boutet

Travelled with group
Disliked: Staff & service, property conditions & facilities
Attente de 3/4 d'heures pour le check in. Pas de SPA. Dans la chambre une odeur d'égout et pas de gel douche
Stayed 2 nights in Sep 2024