Oh, I want to leave a glowing review but I can’t. Basecamp is a great concept and the place has great bones, but it seems to be suffering from management fatigue. The biggest issue: the room was just dirty and worn down. While they obviously vacuum the central part of the floor and change the sheets and towels between guests, everything (walls, baseboards, furniture, shower, surfaces) needs real cleaning—with soap and water. It was actually frustrating. Just layers of dust, hair and dirt that builds up over months, not days. And we never focus on cleanliness—a few issues here and there, who cares. But this was not that. While we’re totally fine without daily housekeeping (you must request your room being serviced on the day of by 11 am, otherwise no service), the hotel HAS to do a deep cleaning and servicing of the rooms on a regular basis. That includes maintenance. Do the lights work? No? Then replace the light. (Only one worked in our room when we checked in). Has another guest left a large assortment of crumpled used napkins on the shelf in closet? Cool, please remove them. Has someone ripped off the labels on hanging shampoo or conditioner bottles? Yeah, that should be replaced. Don’t use an inch of orange plumbers putty around the shower drain unless you want to give the impression you could not care less. We just got the sense that what we were seeing was just that—what we could see, who knows what we couldn’t…The place has potential but management needs to step up.