Holiday Inn Lancaster, an IHG Hotel

3.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Lancaster, an IHG Hotel

Terrace/patio
Exterior
Exterior
Interior
Exterior

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Gym
    Gym
  • Parking available
    Parking available
  • 24/7 front desk
    24/7 front desk
  • Pool
    Pool
  • Pet-friendly
    Pet-friendly

Explore the area

Map
26 East Chestnut Street, Lancaster, PA, 17602
  • Central Market
    6 min walk
  • Lancaster Marriott at Penn Square
    6 min walk
  • Fulton Theatre
    7 min walk
  • Lancaster, PA (LNS)
    21 min drive

Room options

Standard Room

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Comm, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible (Comm, Mobil, Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Accessible (Comm, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Suite, 2 Queen Beds, Accessible (Comm, Mobil, Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Lancaster

Located in Lancaster (Historic Downtown Lancaster), Holiday Inn Lancaster, an IHG Hotel is within a 5-minute drive of Lancaster County Convention Center and Franklin & Marshall College. .This hotel is 4.9 mi (7.9 km) from Tanger Outlets Lancaster and 5 mi (8.1 km) from Dutch Wonderland.

What's nearby

  • Central Market - 6 min walk - 0.5 km
  • Lancaster Marriott at Penn Square - 6 min walk - 0.6 km
  • Fulton Theatre - 7 min walk - 0.6 km
  • Lancaster County Convention Center - 9 min walk - 0.8 km
  • Franklin & Marshall College - 19 min walk - 1.6 km

Getting around

  • Lancaster Station - 18 min walk
  • Harrisburg Intl. Airport (MDT) - 37 min drive

Restaurants

  • ‪The Imperial - ‬5 min walk
  • ‪Queen Street Bistro - ‬1 min walk
  • ‪Square One Coffee - ‬1 min walk
  • ‪Marion Court Room - ‬3 min walk
  • ‪Yorgos Restaurant & Lounge - ‬4 min walk

About this property

Holiday Inn Lancaster, an IHG Hotel

Hotel with a 24-hour fitness center, a quick walk to Lancaster County Convention Center
Holiday Inn Lancaster, an IHG Hotel offers 215 air-conditioned accommodations with coffee/tea makers and hair dryers. LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Lancaster hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 215 air-conditioned rooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Enjoy recreational amenities such as an indoor pool and a 24-hour fitness center. This hotel also features complimentary wireless internet access, concierge services, and a banquet hall.
You can enjoy a meal at The Imperial serving the guests of Holiday Inn Lancaster, an IHG Hotel, or stop in at the snack bar/deli. Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 6:30 AM to 11:00 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Lancaster? This hotel has 22000 square feet (2044 square meters) of space consisting of conference space and 13 meeting rooms. Self parking (subject to charges) is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:00 AM.
The Imperial - This restaurant serves lunch and dinner.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Covered self parking on site (USD 15 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6:30 AM–11:00 AM: USD 7-20 per person
  • 1 restaurant
  • 1 bar

Restaurants on site

  • The Imperial

Things to do

  • 24-hour fitness centre
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Library
  • Newspapers in reception

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Business centre
  • Computer station
  • Conference space (22000 square feet)
  • Meeting rooms - 13

Outdoors

  • Pool sunloungers
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • LCD TV
  • Premium channels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 7 to 20 per person
  • Covered self parking fee: USD 15 per night (in/out privileges)
  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Lancaster
Holiday Inn Lancaster
Holiday Inn Lancaster, An Ihg
Holiday Inn Lancaster, an IHG Hotel Hotel
Holiday Inn Lancaster, an IHG Hotel Lancaster
Holiday Inn Lancaster, an IHG Hotel Hotel Lancaster

Holiday Inn Lancaster, an IHG Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 412 out of 857 reviews" "
Rating 8 - Good. 257 out of 857 reviews" "
Rating 6 - Okay. 104 out of 857 reviews" "
Rating 4 - Poor. 50 out of 857 reviews" "
Rating 2 - Terrible. 34 out of 857 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Andrea

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly, lots of things close by for breakfast/lunch/dinner. My only somewhat complaint was that you could hear people in the hallways very clearly.
Stayed 1 night in Aug 2024

8/10 Good

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not bad, not great.
Convenient location downtown. Parking $15 per day. No free breakfast, very minimal buffet $14 adult. Would probably find another hotel.
Stayed 3 nights in Aug 2024

10/10 Excellent

Geraldine

Liked: Cleanliness, staff & service, property conditions & facilities
Area is quite congested. Otherwise it is like any other large town. Would like to say that the staff was quite accomodating. The front desk was efficient and pleasant. But I would like to comment on one staff member, Ty, would went out of his was to assist us with all our issues; i.e., baggage, room key, dining, location of amenities and his smile!! Each of the staff did their jobs well but Ty was exceptional and would recommend he be chosen for any position in your company. He won't disappoint.
Stayed 3 nights in Aug 2024

6/10 Okay

Stuart

Disliked: Room comfort
So so stay
Great location. Room uncomfortable- really hot, ac struggling, left early
Stayed 2 nights in Aug 2024

10/10 Excellent

Gennady

Liked: Cleanliness, staff & service, property conditions & facilities
The location is just wonderful!
Stayed 2 nights in Aug 2024

6/10 Okay

HanZhou

Stayed 4 nights in Aug 2024

8/10 Good

Don

Stayed 1 night in Aug 2024

8/10 Good

Doris

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Liked: Staff & service
Not bad - just needs additional cleaning.
I enjoyed the stay, and I enjoyed the amenities, which I used very frequently. There were issues with the bathtub, and the toiletries I received were not clean whatsoever. There were stains on the walls, but also the sheets were clean. It was quality for the price I paid, but also it can be improved.
Stayed 4 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place in the heart of Lancaster
Great stay. Clean hotel. Nice spacious room and facilities. Friendly staff.
Stayed 2 nights in Aug 2024

4/10 Poor

Jane

Disliked: Staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Marsha

Travelled with family
Liked: Cleanliness, amenities
The room i reserved had the disability options that we needed ecxept no roll in tub. But i did wonder why an ADA room was on the 9th floor...had an emergency happened there wouldn't have been any way the disabled person could have made it down 9 flights of stairs! Our stay was great...everyone was very courteous.
Stayed 1 night in Aug 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located in the middle of town.
Stayed 2 nights in Jul 2024

8/10 Good

Erika

Travelled with partner
Liked: Property conditions & facilities
Hotel was nice. Free parking
Stayed 2 nights in Jul 2024

10/10 Excellent

regina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

4/10 Poor

Nicholas

Stayed 1 night in Jul 2024

6/10 Okay

Karen, East Hampton

A very mediocre hotel.
Stayed 2 nights in Jul 2024

8/10 Good

Yolanda

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

8/10 Good

Elaine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property itself is lovely … and we had the privilege of Kate greeting us and checking us in ….. the world needs more Kate’s!
Stayed 1 night in Jul 2024

6/10 Okay

David

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very noisy and many homeless.
Stayed 3 nights in Jun 2024

6/10 Okay

Anton, Pittsburgh

Liked: Cleanliness, property conditions & facilities
Noisy AC. Homeless people all around. No drinking water in the rooms. Slow service.
Stayed 1 night in Jun 2024

6/10 Okay

CYNTHIA

Disliked: Cleanliness, staff & service
Unfriendly front desk staff. Room not cleanned upon check in. Needed to be moved to a different room. No thank you for choosing to stay upon departure. Room had a bad musty smell.
Stayed 2 nights in Jun 2024

6/10 Okay

LaNelta

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jun 2024

6/10 Okay

Clark

Travelled with partner
Liked: Staff & service
Location was great, parking and breakfast were extra resulting in this being quite expensive for a 1 night stay.
Stayed 1 night in Jun 2024

4/10 Poor

hana

Disliked: Property conditions & facilities
Stayed 1 night in Jun 2024