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Holiday Inn Lancaster, an IHG Hotel

3.5 star property
your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Holiday Inn Lancaster, an IHG Hotel

Terrace/patio
Exterior
Interior
Exterior
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Bar
  • Gym

Explore the area

Map
26 East Chestnut Street, Lancaster, PA, 17602
  • Central Market
    ‪6 min walk‬
  • Lancaster Marriott at Penn Square
    ‪6 min walk‬
  • Fulton Theatre
    ‪7 min walk‬
  • Lancaster, PA (LNS)
    ‪21 min drive‬

Room options

View all photos for Standard Room

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 1 King Bed

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Comm, Roll-In Shower)

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible (Comm, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Comm, Mobil, Accessible Tub)

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible (Comm, Mobil, Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Comm, Roll-In Shower)

Desk, blackout curtains, iron/ironing board, free WiFi

Suite, 1 King Bed, Accessible (Comm, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible (Comm, Mobil, Roll-In Shower)

Desk, blackout curtains, iron/ironing board, free WiFi

Suite, 2 Queen Beds, Accessible (Comm, Mobil, Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds

Desk, blackout curtains, iron/ironing board, free WiFi

Suite, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Desk, blackout curtains, iron/ironing board, free WiFi

Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Similar properties

Room

Lancaster Arts Hotel

Breakfast included
Parking included
Free WiFi
Restaurant
4.6 out of 5, Wonderful, (1000)
The price is AU$741
for 1 room
includes taxes & fees
14 Feb - 15 Feb
Lancaster Arts Hotel

About the area

Lancaster

Located in Lancaster (Historic Downtown Lancaster), Holiday Inn Lancaster, an IHG Hotel is within a 5-minute drive of Lancaster County Convention Center and Franklin & Marshall College. .This hotel is 4.9 mi (7.9 km) from Tanger Outlets Lancaster and 5 mi (8.1 km) from Dutch Wonderland.

What's nearby

  • Central Market - 6 min walk
  • Lancaster Marriott at Penn Square - 6 min walk
  • Lancaster County Convention Center - 9 min walk
  • Franklin & Marshall College - 19 min walk
  • Dutch Wonderland - 9 min drive

Getting around

  • Lancaster Station - 18 min walk
  • Harrisburg Intl. Airport (MDT) - 37 min drive

Restaurants

  • ‪The Imperial - ‬5 min walk
  • ‪Queen Street Bistro - ‬1 min walk
  • ‪Square One Coffee - ‬1 min walk
  • ‪Marion Court Room - ‬3 min walk
  • ‪Yorgos Restaurant & Lounge - ‬4 min walk

About this property

Holiday Inn Lancaster, an IHG Hotel

Hotel with a 24-hour fitness center, a quick walk to Lancaster County Convention Center
Holiday Inn Lancaster, an IHG Hotel offers 215 air-conditioned accommodations with coffee/tea makers and hair dryers. LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Lancaster hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 215 air-conditioned rooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Enjoy recreational amenities such as an indoor pool and a 24-hour fitness center. This hotel also features complimentary wireless internet access, concierge services, and a banquet hall.
You can enjoy a meal at The Imperial serving the guests of Holiday Inn Lancaster, an IHG Hotel, or stop in at the snack bar/deli. Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 6:30 AM to 11:00 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Lancaster? This hotel has 22000 square feet (2044 square meters) of space consisting of conference space and 13 meeting rooms. Self parking (subject to charges) is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:00 AM.
The Imperial - This restaurant serves lunch and dinner.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Covered self parking on site (USD 15 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6:30 AM–11:00 AM: USD 7-20 per person
  • 1 restaurant
  • 1 bar

Restaurants on site

  • The Imperial

Things to do

  • 24-hour fitness centre
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Library
  • Newspapers in reception

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Business centre
  • Computer station
  • Conference space (22000 square feet)
  • Meeting rooms - 13

Outdoors

  • Pool sunloungers
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • LCD TV
  • Premium channels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 7 to 20 per person
  • Covered self parking fee: USD 15 per night (in/out privileges)
  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Lancaster
Holiday Inn Lancaster
Holiday Inn Lancaster, An Ihg
Holiday Inn Lancaster, an IHG Hotel Hotel
Holiday Inn Lancaster, an IHG Hotel Lancaster
Holiday Inn Lancaster, an IHG Hotel Hotel Lancaster

Holiday Inn Lancaster, an IHG Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 432 out of 889 reviews" "
Rating 8 - Good. 264 out of 889 reviews" "
Rating 6 - Okay. 108 out of 889 reviews" "
Rating 4 - Poor. 51 out of 889 reviews" "
Rating 2 - Terrible. 34 out of 889 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Amber

Stayed 1 night in Oct 2024

4/10 Poor

Ramona

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not the best hotel
This stay was part of a longer business trip. We stayed in 2 other holiday inns during this trip and this particular one was horrible compared to our other stays. I will say the location is excellent. The room was run down, air conditioner was not working right, when asked if we could move rooms because of the noise level from neighbors we were denied, there was an issue with our breakfast tickets and we need a printed receipt for work and we are still having trouble getting it. We travel to Lancaster for work multiple times a year and we will never stay here again.
Stayed 5 nights in Oct 2024

8/10 Good

Victoria

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Toilet and air conditioner in room where broken. Too many bums outside to walk around. Connected restaurant expensive and messes up order then yells at you. Front desk staff was very nice though.
Stayed 5 nights in Oct 2024

10/10 Excellent

Leslie

Travelled with family, Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our suite was huge, perfect for a trip with 2 teens and the dog. Staff was helpful with suggestions for where to walk the dog. Very convenient for all the Lancaster shops & restaurants. We'll be back.
Stayed 2 nights in Oct 2024

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nothing
Stayed 2 nights in Oct 2024

8/10 Good

Stanley

Stayed 2 nights in Oct 2024

10/10 Excellent

Yitzchak

Stayed 2 nights in Jun 2024

8/10 Good

joan e boppel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Stephen

Liked: Cleanliness, property conditions & facilities
We received very poor service at the Imperial Restaurant, specifically from the bar tender. He was polite, however, the drinks were made poorly, incorrectly, and one (a simple vodva martini) tasted like something other than vodka was in it. He also made a couple of drinks at a time for my party of eight, and then woul make drinks for other people, and then came back to finishing our order - this happened a few times so it took 15-20 minutes before we all had a drink.
Stayed 1 night in Oct 2024

8/10 Good

Janice

Liked: Staff & service, property conditions & facilities
We were there for one night. Front desk staff were friendly and efficient. Rooms were spotless beautifully decorated, comfortable bed. We would highly recommend.
Stayed 1 night in Oct 2024

10/10 Excellent

sandi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our weekend getaway. Will definitely come back.
Stayed 2 nights in Oct 2024

2/10 Terrible

Jacob

Stayed 1 night in Oct 2024

10/10 Excellent

Adam

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Andrew

Liked: Cleanliness, staff & service
Disliked: Amenities
Hotel is teetotal, if you want a beer with your meal - no chance!
Stayed 1 night in Oct 2024

8/10 Good

Doree

Liked: Cleanliness, staff & service, property conditions & facilities
This was a nice clean hotel with convenient parking.
Stayed 1 night in Sep 2024

10/10 Excellent

Sherri

Liked: Cleanliness, staff & service
Great hotel. The men at the front desk were awesome at check in. They were so helpful!
Stayed 1 night in Sep 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

joseph

Stayed 4 nights in Aug 2024

10/10 Excellent

Sandra

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the full bottles of shampoo, conditioner, and body wash. Also many outlets to charge phones was nice
Stayed 1 night in Sep 2024

6/10 Okay

Jessie, New York

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

luis, central islip

Stayed 1 night in Aug 2024

6/10 Okay

Holly

Liked: Staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Eduardo

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel attended our expectation. It is a good option.
Stayed 2 nights in Jul 2024

10/10 Excellent

Jaime

Travelled with family
Liked: Amenities, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Paul

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
There was a prom there that night. Very crowded, long wait to check in. Cars in parking garage were revving engines and giving an overall unsettled feeling because of the noise.
Stayed 1 night in May 2024