Stay here for a week every 3-4 months. This trip, I decided to bring my daughter along. Don’t usually have any problems with the stay and have based my rating on that, general review of the hotel at the end.
This time, there seems to have been some confusion over my booking, I called to add an additional night over the phone. This resulted in not getting a twin room as requested although the night staff gave us an additional bed and blanket/duvet to put in the room, but no sheet. The room staff did make the bed properly the next day. The next night, someone was assigned our room whilst we were in it. Again, it was eventually rectified after some time when the reception staff spoke with the manager over the phone. Not sure of the exact reason for the problem, may have been a clerical error or glitch on the computer.
This is the first time I have had an experience like this at this hotel. I will still be coming back next month.
It is located about 10-15 minutes walk from the centre and about 20-25 from the train station. The rooms are clean and fresh. Good sized room and bathroom. I’ve never eaten in, so can’t comment on dinner. The breakfast has the usual continental items. It can be a struggle to get a table during peak times.
They have onsite parking, at a fee, but there is free roadside parking at the front of the hotel if you are lucky enough to get a space. The roadside parking at the side of the hotel looks like it will now be chargeable.