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Sercotel Hotel Parque

3.0 star property

Photo gallery for Sercotel Hotel Parque

View from property
Classic Triple Room
Daily buffet breakfast (EUR 14 per person)
Hallway
View from property

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • 24/7 front desk
  • Pet-friendly
  • Air conditioning

Explore the area

Map
Gran Canaria Calle Muelle Las Palmas, 2, Las Palmas de Gran Canaria, Gran Canaria, 35003
  • San Telmo Park
    ‪1 min walk‬
  • Calle Triana
    ‪3 min walk‬
  • Cathedral of Santa Ana
    ‪15 min walk‬
  • Las Palmas (LPA-Gran Canaria)
    ‪35 min drive‬

Room options

View all photos for Classic Single Room

Classic Single Room

Classic Single Room

  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Triple Room

Classic Triple Room

Classic Triple Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Room

Minibar, in-room safe, desk, blackout curtains

Classic Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, Balcony

Minibar, in-room safe, desk, blackout curtains

Classic Room, Balcony

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room

Superior Room

Superior Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Suite

Suite

Suite

  • Sleeps 2
  • 1 Double Bed

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About the area

Las Palmas de Gran Canaria

When you stay at Sercotel Hotel Parque in Las Palmas de Gran Canaria, you'll be in the historical district, just steps from San Telmo Park and 3 minutes by foot from Calle Triana. .This hotel is 0.4 mi (0.6 km) from Luminosa Fountain and 0.6 mi (1 km) from Perez Galdos Theater.

What's nearby

  • San Telmo Park - 1 min walk - 0.0 km
  • Calle Triana - 3 min walk - 0.3 km
  • Cathedral of Santa Ana - 15 min walk - 1.3 km
  • Port of Las Palmas - 9 min drive - 7.8 km
  • Las Canteras Beach - 15 min drive - 4.7 km

Getting around

  • Gran Canaria Airport (LPA) - 35 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪Restaurante Allende - ‬5 min walk
  • ‪Gallo Negro - ‬6 min walk
  • ‪Churrería los Ángeles - ‬4 min walk
  • ‪La Travesia de Triana - ‬6 min walk

About this property

Sercotel Hotel Parque

Hotel with a fitness center, steps from San Telmo Park
Sercotel Hotel Parque offers 102 air-conditioned accommodations with minibars and safes. LCD televisions come with digital channels. Bathrooms include bathtubs, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 102 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with bathtubs feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and wedding services. Additional features at this hotel include tour/ticket assistance, a ballroom, and a vending machine.
You can enjoy a meal at the restaurant serving the guests of Sercotel Hotel Parque, or stop in at the snack bar/deli. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 7:00 AM to 10:30 AM and on weekends from 7:30 AM to 11:00 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Limited parking is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:30 AM and on weekends between 7:30 AM and 11:00 AM.
Sercotel Hotel Parque has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 10 per day); reservations required
  • Limited on-site parking

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; EUR 14 for adults and EUR 14 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property is closed between July 1 and July 14.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 14 for adults and EUR 14 for children
  • Nearby parking fee: EUR 10 per day (984 ft away)
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel Parque Las Palmas de Gran Canaria
Hotel Parque
Parque Las Palmas de Gran Canaria
Hotel Parque Gran Canaria/Las Palmas De Gran Canaria
Hotel Parque
Sercotel Hotel Parque Hotel
Sercotel Hotel Parque Las Palmas de Gran Canaria
Sercotel Hotel Parque Hotel Las Palmas de Gran Canaria

Sercotel Hotel Parque Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 186 out of 301 reviews
Rating 8 - Good. 97 out of 301 reviews
Rating 6 - Okay. 12 out of 301 reviews
Rating 4 - Poor. 3 out of 301 reviews
Rating 2 - Terrible. 3 out of 301 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

DOUGLAS

Stayed 2 nights in Jan 2025

8/10 Good

DOUGLAS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

sunny days

Stayed here before and the staff are very nice . Would stay again.
Stayed 10 nights in Jan 2025

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

The room was spotless, spacious and quiet. The bed was comfortable. There was a walk in, powerful shower. We had breakfast, which had a nice selection of bread and rolls. Cheese's, ham and salmon. There was fresh fruit and yoghurt. The staff at the hotel were friendly and the hotel was a great central location with the bus station just across the road. The old town was beautiful and within walking distance. I highly recommend this hotel.
Stayed 4 nights in Jan 2025

8/10 Good

Diane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Jingjuan

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Michel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very central renovated hotel

We had a mini suite which was quite big with good amenities and quietness at night. They offer a good breakfast on the last floor for 10 euros. Girl Receptionist was very nice.
Stayed 2 nights in Dec 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect hotel by San Telmo Bus station

Just the perfect spot for our overnight stay in Las Palmas. Next to San Telmo bus station, easy walking distance to the historical old city, the shops and fabulous restaurants. Reception staff were very helpful and friendly. Room was quiet considering the main road is nearby. Coffee shop on site with good coffee. Would highly recommended and will definitely come back when we are next in Las Palmas.
Stayed 1 night in Dec 2024

8/10 Good

Zoe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has pretty much everything you need. Great location near to lovely bar and restaurants. Super clean. Decent furniture in good condition. Helpful and efficient staff. No frills or fripperies but really solid. In the UK I’d liken it to a smart Premier Inn (in a good way!). Only niggles would be lack of a kettle or balcony furniture. Finally, the shower is the best I’ve found in a hotel - ever! Rainfall but really powerful (but fully adjustable). The location is near a busy road but the double glazing sorts that out and it’s worth it for the sea view. If you want a good night’s sleep and a great area to explore in the morning I’d highly recommend.
Stayed 4 nights in Dec 2024

10/10 Excellent

pascual

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk receptionist,Ely , is super helpful , pleasant altitude & very attentive! She help us with places to see & eat ! She’s an asset to the hotel Location is close to all
Stayed 3 nights in Nov 2024

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, but service in their terraza restaurant was very poor. Twice we tried to go there. Waited 5 to 10 minutes, could hear staff joking in the back, but no one came to greet us or give a menu. Too bad, nice looking but we walked out 2 times
Stayed 3 nights in Nov 2024

8/10 Good

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities

Nice location

Restaurant was closed during our stay and we were not aware at time of booking. Seems it’s closed every weekend!! Receptionist on check in was not very helpful Asked for kettle and cups and told to look in room first then was only given kettle -asked for ice for room and told to go to supermarket. Elizabeth who was on later got cups and ice for us. Back there next week. Will wait and see but nice location
Stayed 2 nights in Nov 2024

10/10 Excellent

Andrea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parking place is not available.
Stayed 2 nights in Nov 2024

8/10 Good

Jim

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Restaurant not open weekends
Stayed 7 nights in Oct 2024

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay as normal
Stayed 14 nights in Jul 2024

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Christian

Liked: Cleanliness, property conditions & facilities
Centric and decent
Stayed 2 nights in Jun 2024

10/10 Excellent

Alison

Stayed 2 nights in Apr 2024

10/10 Excellent

Denis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location helpful staff nice and clean.
Stayed 6 nights in Mar 2024

2/10 Terrible

Stephen

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Paid for suite for TV in both rooms, TV in bedroom did not work all week, staff unable or willing to do anything about it, TV in room did not work for first 4 days of the 7
Stayed 7 nights in Mar 2024

10/10 Excellent

IRINA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place.
Stayed 1 night in Mar 2024

10/10 Excellent

IRINA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay. The only things that we’d like to address is that Expedia recommends that the check in at 1:00 pm and it is actually 2:00 pm. It would be helpful to get the correct information.
Stayed 1 night in Mar 2024

8/10 Good

Janice

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was in a wonderful position for exploring the old town and for an opera performance at the Perez Galdos Theatre. As a bonus, from our balcony we also saw the end of the last procession of Carnival 2024! The bus station is just across the way and there are shops and cafes within easy walking distance. It is a simply-furnished city hotel, with modern fittings and friendly, helpful staff. There are noisy roads nearby, but tne soundproofing is good. The breakfast is not lavish, but good quality and well worth the extra charge!
Stayed 5 nights in Feb 2024

8/10 Good

JOSE

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

John

Stayed 2 nights in Feb 2024

10/10 Excellent

Arvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024