Book Leeds and the Thousand Islands hotels

The check in was quick. Front desk is friendly. However, the room is abit of outdated.. the water pressure of shower is not strong. Next day, i found a dead insect in bathtub

Friendly staff, good breakfast, clean rooms

We have always had an amazing experiance staying at this location. The staff is always friendly and quick to help us with everything. Travelling as a team can be stressful this location has always taken the stress out of booking, checking in and checking out.

Fan for hvac in room was so loud could not hear the television. Bathroom door is frosted glass, so if anyone goes to washroom in night, it lights up the entire room. Underground Parking lot is having work done, must wait for traffic lughts for up to 150 seconds to allow one way passage. No pool, huge let down after booking with kids. Sink in room drained slowly. Shower was not hot. Body wash was disgusting smell. Elevator requires you to scan your key card. There is a small sign stating this, but it is not explained at front desk. Full elevator thought they were stuck multiple times because of this.

Missing towels, soap and a blinking light in the room from the ceiling device. Extra pay for parking should have been included.

The staff were friendly and attentive from the moment we walked in. There was a planned hydro outage during our stay due to local work being done in the area and staff handled it very well. Notifying each client as we walked in and explaining how the generators would keep one elevator working and there would still be hot breakfast available etc. The lobby area was great, offering late night service (beverages, snacks etc) and some game tables so we could enjoy a good old pool game. Free coffee and tea bar was a nice offering as well. Would definitely recommend.