The concierge at the hotel was incredibly nice and helpful, and spoke perfect English. She got me a reservation at the amazing sister restaurant down the hill for that night and recommended some walks and activities to do in town. She was also able to secure a taxi for me to get me back to the train station some distance away. Breakfast was particularly amazing, with fantastic breads, charcuterie and homemade jams. I only wished I was staying longer!!
I loved the room and it was very cozy, but it might have been a problem for people with mobility issues - up 2 flights of stairs and no elevator available. Bathroom was also small, but well laid out and plentiful hot water, and charmingly decorated. Overall, it was wonderful for people without problems with stairs.