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The hotel has an excellent design but it needs better upkeep. In our room: No light bulbs in a floor lamp; Balcony sliding door could not lock; Safe not working due to dead and corroded batteries; Keycard not working, had to use physical key; Only one bedside lamp worked. However it was clean, the room had a separate toilet area, and the breakfast was excellent.

Très bel hôtel. Belle vue. Les chambres sont confortables. Par contre, notre séjour a été gâché par la réceptionniste car elle a été vraiment désagréable le lendemain de notre arrivée. Nous cherchions un moyen pour descendre au bourg car toutes les navettes étaient pleines (elle nous a mal renseigné la veille sur le fonctionnent ) et les taxis ne travaillaient pas cette journée là. Elle nous a regardé galérer pendant plus de deux heures à trouver une solution pour aller en ville (nous aurions pu rester à l’hôtel mais le restaurant était fermé donc rien à manger) et elle a finalement décidé de nous aider ! Ce qu’elle aurait pu faire dès le début. Pour nous c’est fini l’hôtel bois joli. C’est vraiment dommage d’avoir un service aussi déplorable pour un si bel établissement. Par contre le chauffeur de la navette de nuit a été notre coup de cœur du séjour ! Merci Florian ! Heureusement que tu étais là.

This place was perfect! Claire met us in the inclined driveway to ensure we found the place. I would recommend renting a golf cart or e-bike. Getting up that incline alone was worth having it! Claire responded to any questions we had and we ate at every restaurant she recommended! The location of the house is walking distance from the ferry, majority of the shops and food but also just enough away from it all to give you the best view of Terre de haut. I did not even want to leave the comfort of the house some days but we sadly did to explore all the amazing beaches! Crawen being our favorite. Having the breeze while you relax by the pool watching the colors change from sunset was so beautiful. The beds pillows were comfy and air conditioning worked great in the bedrooms and the outdoor showers leant to the island experience. Out of the three places we stayed at here and on Guadeloupe Id have to say this was our favorite. The clothes washing machine also worked great!

We spent 9 days at Villa Red Rock and had a wonderful experience. We've rented quite a few houses in Saintes and other Caribbean islands and this is one of the nicest ones we have seen. Very comfortable, spacious and well equipped. Location is fantastic with easy access to the village and beaches, etc. Communication with property manager was excellent. The pictures really don't do it justice. Highly recommend.

One night with no issues and very well located