2/10 Terrible
Stephanie
24 Aug 2024
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We arrived shortly before 10:00pm after a full day of driving. After navigating the maze to find the room, it smelled like cigarette smoke and one of the beds felt like the springs were popping through the mattress. When I went to the desk to ask for a new room, the gentleman working was extremely kind, but let me know that the hotel was full and unfortunately there wasn’t another room to switch us to. By that time, other hotels in the area were also full and so we stayed because our kids needed somewhere to sleep. In the morning, I tried to shower, but the hot water was intermittent and ended up either scalding or freezing, depending (I’m sure) on the water usage around us in other rooms. The staff were very kind and as helpful as they could be, but we will not be staying here again, nor booking into another Econolodge. The property is run down and is in desperate need of an overhaul.
Stephanie
Stayed 1 night in Aug 2024