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SureStay Hotel by Best Western Lewiston

2.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for SureStay Hotel by Best Western Lewiston

Free daily continental breakfast
Property amenity
Exterior
Desk, laptop workspace, free WiFi, bed sheets
Lobby

Reviews

8.0 out of 10

Very good

Popular amenities

  • Pet-friendly
    Pet-friendly
  • Breakfast included
    Breakfast included
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • Laundry
    Laundry

Explore the area

Map
516 Pleasant St, Lewiston, ME, 04240
  • Atrium Art Gallery, University of Southern Maine
    10 min walk
  • Androscoggin River
    3 min drive
  • Androscoggin Bank Colisee
    4 min drive
  • Auburn, ME (LEW-Auburn - Lewiston Municipal)
    11 min drive

Room options

View all photos for Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave (Refrigerator & Microwave)

Desk, laptop workspace, free WiFi, bed sheets

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave (Refrigerator & Microwave)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

Desk, laptop workspace, free WiFi, bed sheets

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

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Exterior
Quality Inn & Suites
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Parking included
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Air conditioning
3.8 out of 5, Good, (458)
The price is AU$143
for 1 night
includes taxes & fees
5 Dec - 6 Dec
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About the area

Lewiston

With a stay at SureStay Hotel by Best Western Lewiston in Lewiston, you'll be within a 5-minute drive of Atrium Art Gallery, University of Southern Maine and The Public Theater. .This hotel is 2 mi (3.2 km) from Androscoggin River and 2.1 mi (3.4 km) from Androscoggin Bank Colisee.

What's nearby

  • Atrium Art Gallery, University of Southern Maine - 10 min walk - 0.9 km
  • Androscoggin Bank Colisee - 4 min drive - 3.5 km
  • Bates College - 5 min drive - 4.1 km
  • St. Mary's Regional Medical Center - 5 min drive - 4.0 km
  • Central Maine Medical Center - 5 min drive - 5.3 km

Getting around

  • Brunswick Station - 30 min drive
  • Auburn, ME (LEW-Auburn - Lewiston Municipal) - 11 min drive

Restaurants

  • ‪McDonald's - ‬1 min drive
  • ‪Burger King - ‬2 min drive
  • ‪Sam's Italian Foods - ‬2 min drive
  • ‪Androscoggin Bank Colisee - ‬5 min drive
  • ‪Grant's Bakery - ‬4 min drive

About this property

SureStay Hotel by Best Western Lewiston

Hotel in Lewiston with free breakfast and a 24-hour front desk
SureStay Hotel by Best Western Lewiston offers 62 accommodations with hair dryers. 43-inch flat-screen televisions come with cable channels. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Make yourself at home in one of the 62 guestrooms featuring microwaves and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature hair dryers and toothbrushes and toothpaste. Conveniences include desks and desk chairs, as well as phones with free local calls.
Make use of convenient amenities, which include complimentary wireless internet access and a vending machine.
Grab a bite from the snack bar/deli serving guests of SureStay Hotel by Best Western Lewiston. A complimentary continental breakfast is served daily.
Featured amenities include complimentary wired internet access, a 24-hour front desk, and laundry facilities. Free self parking is available onsite.
Guests are offered a complimentary continental breakfast each morning.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily

Family friendly

  • Laundry facilities
  • Microwave
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Step-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • 3 on-site accessible parking spaces
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 91
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)

More

  • Renovated entire property – May 2022
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Bathroom (partially open)
  • Hairdryer
  • Shower/bath combination
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 43-inch flat-screen TV
  • TV channels

Food and drink

  • Microwave
  • Mini fridge

More

  • Desk
  • Desk chair
  • Free local calls
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property allows guests 18 or over to check in with valid military ID.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 30 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

SureStay Hotel by Best Western Lewiston Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 125 out of 288 reviews" "
Rating 8 - Good. 85 out of 288 reviews" "
Rating 6 - Okay. 34 out of 288 reviews" "
Rating 4 - Poor. 29 out of 288 reviews" "
Rating 2 - Terrible. 15 out of 288 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Mary-Louise

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were very clean. Nice floors no carpets. Breakfast was continental. It was fair.
Stayed 1 night in Aug 2024

10/10 Excellent

Justin

Stayed 2 nights in Jul 2024

10/10 Excellent

Yuehui

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Lisa, Sapulpa

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reasonable price. Close to town. Friendly staff and overall good experience. Some noises from toilets and AC but nothing too bad.
Stayed 5 nights in Jul 2024

8/10 Good

Pascal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

CATHLEEN, Vineyard Haven

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient and easy to find off the highway
Stayed 1 night in Aug 2024

10/10 Excellent

Alyson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Angelika

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 2 nights in Aug 2024

6/10 Okay

Cyndi

Liked: Staff & service
The beds were comfortable and the room was clean, but it had an odd smell.
Stayed 1 night in Aug 2024

10/10 Excellent

Marc

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

4/10 Poor

Elise

Travelled with group
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff
Stayed 1 night in Jul 2024

8/10 Good

Thomas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice, hard working staff. Everything looked clean. They even cleaned the room and changed my towels every day. Not really anything bad to say, my stay was enjoyable.
Stayed 4 nights in Jul 2024

8/10 Good

janet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Sheryl

Travelled with family
Perfect place to stay. Convenient to where we had to be
Stayed 1 night in Jul 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Staff & service, room comfort
Hotel looked great, but I was treated extremely poorly by the staff. Ended up leaving and was refused a refund. Would not ever stay here again.
Stayed 2 nights in Jul 2024

8/10 Good

Rhonda and Ron

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Renovations going on. Breakfast was typical continental. Bed comfortable
Stayed 1 night in Jul 2024

10/10 Excellent

Mohamed

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Jul 2024

10/10 Excellent

Susan

Stayed 1 night in Jul 2024

10/10 Excellent

Mary

The toilet was clogged when we arrived however the staff quickly came up and fixed it. The grounds are filled with ciagarettebutts and dog excrement- maybe more disposal containers needed? Extremely nice person at check in.
Stayed 1 night in Jul 2024

6/10 Okay

Travis

Stayed 2 nights in Jul 2024

8/10 Good

Jin

Stayed 1 night in Jul 2024

8/10 Good

Sheila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access, staff very friendly and helpful. We were on motorcycles, the staff allowed us to park the motorcycles together in a special area.
Stayed 1 night in Jul 2024

8/10 Good

Alicia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024