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Tru by Hilton University Medical Center

2.5 star property

Photo gallery for Tru by Hilton University Medical Center

Reception
Exterior
Reception
Terrace/patio
Lobby

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Housekeeping
  • Gym
  • Laundry
  • Parking included
  • Air conditioning

Explore the area

Map
535 Waller Avenue, Lexington, KY, 40504
  • CHI Saint Joseph Health - Saint Joseph Hospital
    ‪6 min walk‬
  • University of Kentucky Albert B. Chandler Hospital
    ‪2 min drive‬
  • The Red Mile Racetrack
    ‪2 min drive‬
  • Lexington, KY (LEX-Blue Grass)
    ‪12 min drive‬

Room options

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (3x3 Shower)

Room, 1 King Bed, Accessible (3x3 Shower)

Room, 1 King Bed, Accessible (3x3 Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Room, 1 King Bed, Accessible (Roll-In Shower)

Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

Room, 1 King Bed, Accessible (Hearing)

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (3x3 Shower)

Room, 2 Queen Beds, Accessible (3x3 Shower)

Room, 2 Queen Beds, Accessible (3x3 Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Room, 2 Queen Beds, Accessible (Hearing)

Room, 2 Queen Beds, Accessible (Hearing)

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Candlewood Suites Lexington Medical District by IHG

  • Pet-friendly
  • Parking included
  • Free WiFi
  • Air conditioning
4.6 out of 5, Wonderful, (518)
The price is AU$163
for 1 room
includes taxes & fees
5 Mar - 6 Mar
Candlewood Suites Lexington Medical District by IHG

About the area

Lexington

Located in Lexington (South Broadway Park), Tru by Hilton University Medical Center is within a 5-minute drive of CHI Saint Joseph Health - Saint Joseph Hospital and University of Kentucky Albert B. Chandler Hospital. .This hotel is 1.1 mi (1.8 km) from The Red Mile Racetrack and 1.2 mi (1.9 km) from University of Kentucky.

What's nearby

  • University of Kentucky Albert B. Chandler Hospital - 2 min drive
  • The Red Mile Racetrack - 2 min drive
  • University of Kentucky - 3 min drive
  • Kroger Field - 3 min drive
  • Rupp Arena - 3 min drive

Getting around

  • Blue Grass Airport (LEX) - 12 min drive

Restaurants

  • ‪Cookout - ‬16 min walk
  • ‪Sonic Drive-In - ‬11 min walk
  • ‪Buffalo Wild Wings - ‬9 min walk
  • ‪Frisch's Big Boy - ‬15 min walk
  • ‪Wendy's - ‬8 min walk

About this property

Tru by Hilton University Medical Center

Hotel with free parking, steps from CHI Saint Joseph Health - Saint Joseph Hospital
Tru by Hilton University Medical Center offers 97 accommodations with hair dryers and irons/ironing boards. 50-inch LED televisions come with premium satellite channels and Netflix.

Bathrooms include showers with hydromassage showerheads. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Stay in one of 97 guestrooms featuring LED televisions. Satellite television is provided for your entertainment. Bathrooms have showers and hair dryers. Conveniences include desks and irons/ironing boards, as well as phones with free local calls.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and an arcade/game room. Additional features at this hotel include gift shops/newsstands, a television in a common area, and a vending machine.
Featured amenities include a business center, a 24-hour front desk, and luggage storage. Free self parking is available onsite.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available

Things to do

  • Arcade/games room
  • Fitness centre

Family friendly

  • Arcade/games room
  • Free cots/infant beds
  • Laundry facilities

Conveniences

  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Step-free path to entrance
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Shared microwave
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating (climate-controlled)

Bathroom

  • Hairdryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 50-inch LED TV
  • Hulu
  • Netflix
  • Premium channels
  • Satellite channels
  • Streaming services

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Tru by Hilton University Medical Center Hotel
Tru by Hilton University Medical Center Lexington
Tru by Hilton Lexington University Medical Center KY
Tru by Hilton University Medical Center Hotel Lexington

Tru by Hilton University Medical Center Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 216 out of 283 reviews
Rating 8 - Good. 43 out of 283 reviews
Rating 6 - Okay. 12 out of 283 reviews
Rating 4 - Poor. 7 out of 283 reviews
Rating 2 - Terrible. 5 out of 283 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

linda

Stayed 1 night in Oct 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Darlene

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay. No complaints.
Stayed 1 night in Nov 2024

10/10 Excellent

Ryan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great
Stayed 1 night in Oct 2024

10/10 Excellent

Jane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean. Everything u needed was easy to get. The staff very helpful
Stayed 2 nights in Oct 2024

10/10 Excellent

Trina

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel
Stayed 1 night in Sep 2024

8/10 Good

Priscilla

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean but you can everything all around you
The hotels staff and cleanliness were superb, however we did not get the best rest. We have never stayed in a hotel where we can hear someone else’s toilet flush, the sink drain and/or someone’s snoring or conversation (and they were not yelling). But, you can at this hotel. It’s unbelievable, so I am not sure about the structure and how thick the walls are but for us it was an unpleasant issue and they have to be super thin to constantly hear people let along plumbing!!
Stayed 1 night in Oct 2024

10/10 Excellent

Gary

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Lizabeth, Palmyra, MO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the shelves & hooks in the room. Hate hotel rooms that no where to put your stuff. This room was great. Our group had 4 rooms and the lobby had great space for us to gather and visit.
Stayed 2 nights in Oct 2024

6/10 Okay

anna, Naperville

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
No closets in room or water pressure in the shower. Room decor is very dated and rooms are small
Stayed 1 night in Sep 2024

10/10 Excellent

Aden

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nothing fancy but clean
It was fine. Nothing special. The room was clean and served it's purpose.
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will stay here again.
Very clean. Very comfortable. Great breakfast.
Stayed 1 night in Jul 2024

4/10 Poor

Jennifer

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Sanjeev

Stayed 2 nights in Sep 2024

10/10 Excellent

Cristy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Dana, Arley

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property!
Stayed 1 night in Sep 2024

8/10 Good

Rebecca, New Castle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall this hotel was super nice and had everything you would need. I enjoyed the breakfast options and games in the lobby. Checking in and out were a breeze. Only thing that was not great was the walls were super thin and you could here everything in the hallway, doors shutting, ice machine, and even people in the room above me walking around. I didn't sleep well at all and ended up waking earlier than I planned because of the noise. Next time I'll pack ear plugs.
Stayed 1 night in Sep 2024

10/10 Excellent

BRIAN, HARRISBURG

Stayed 2 nights in Aug 2024

10/10 Excellent

Tori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Amy

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in Sep 2024

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was very clean as was the room. I would tell anyone looking for a comfortable place close to restaurants and attractions to feel confident in booking here.
Stayed 1 night in Sep 2024

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Andrea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024