Mercure Carcassonne la Cite Hotel Carcassonne, FRA - Best Price Guarantee

Room type	Options	Nightly price	Book
Privilege Room - a double bed and a trundle bed for 2 people 1 Double Bed and 1 Double Trundle Bed Room sleeps 4 guests (up to 3 children) Room cleanliness: Exceptional! 4.7 1 Double Bed and 1 Double Trundle Bed Soundproofed room Internet - Free WiFi Entertainment - Satellite channels and iPod dock Food & Drink - Coffee/tea maker, electric kettle, and room service (limited hours) Sleep - Blackout drapes/curtains and bed sheets Bathroom - Shower/tub combination, bathrobes, and slippers Practical - Safe, desk, and phone; free cribs/infant beds available on request Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning Accessibility - Wheelchair accessible Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling bin Need to Know - Housekeeping on request Non-Smoking, pet friendly		Select dates to see price
Other room types
Privilege Room - two single beds and a trundle bed for 2 people 2 Twin Beds and 1 Double Sofa Bed Room sleeps 4 guests (up to 3 children) Room cleanliness: Exceptional! 4.7 2 Twin Beds and 1 Double Sofa Bed Soundproofed room Internet - Free WiFi Entertainment - Satellite channels and iPod dock Food & Drink - Coffee/tea maker, electric kettle, and room service (limited hours) Sleep - Blackout drapes/curtains and bed sheets Bathroom - Partially open bathroom, shower/tub combination, bathrobes, and slippers Practical - Safe, desk, and phone; free cribs/infant beds available on request Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling bin Need to Know - Housekeeping on request Non-Smoking, pet friendly		Select dates to see price
Twin Room, Classic Twin Room, 2 Single Beds 2 Twin Beds Room sleeps 2 guests (up to 1 child) Room cleanliness: Exceptional! 4.7 2 Twin Beds Soundproofed room Internet - Free WiFi Entertainment - Satellite channels Food & Drink - Coffee/tea maker, electric kettle, and room service (limited hours) Sleep - Blackout drapes/curtains and bed sheets Bathroom - Partially open bathroom, bathtub or shower, a hair dryer, and towels Practical - Safe, desk, and phone Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling bin Need to Know - Housekeeping on request Non-Smoking, pet friendly		Select dates to see price
Classic Room, 1 Double Bed 1 Double Bed Room sleeps 2 guests (up to 1 child) Room cleanliness: Exceptional! 4.7 1 Double Bed Soundproofed room Internet - Free WiFi Entertainment - Satellite channels Food & Drink - Coffee/tea maker, electric kettle, and room service (limited hours) Sleep - Blackout drapes/curtains and bed sheets Bathroom - Partially open bathroom, bathtub or shower, a hair dryer, and towels Practical - Safe, desk, and phone Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling bin Need to Know - Housekeeping on request Non-Smoking, pet friendly		Select dates to see price

Hotel Amenities

Lift
Fitness facilities
Total number of rooms - 80
Number of floors - 3
Number of buildings/towers - 1
Breakfast available (surcharge)
Television in common areas
Garden
Safe-deposit box at front desk
Multilingual staff
24-hour front desk
Dry cleaning/laundry service
Swimming pool
Meeting rooms
Smoke-free property
Outdoor seasonal pool
Pool umbrellas
Free WiFi
Number of restaurants - 1
Number of meeting rooms - 3
Free self parking
Number of bars/lounges - 1
Number of poolside bars - 1
Luggage storage
Pool sunloungers
Free RV, bus, truck parking
Terrace
Electric car charging station
Water dispenser
Banquet hall
Uncovered parking
Bicycle parking available
Vegetarian breakfast available
Organic food
Locally-sourced food on site (80% or more)
At least 80% of all lighting comes from LEDs
Vegan menu options available
Vegetarian menu options available
Bulk dispenser for toiletries
No single-use plastic soft drink bottles
No single-use plastic stirrers
Biodegradable/compostable stirrers
No single-use plastic straws
Biodegradable/compostable straws
Reusable cups only
Reusable tableware only
Water-efficient showers only

Family Friendly Amenities

Family property
Free WiFi
Soundproofed rooms
Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages spoken

English
French
Spanish

Parking

Free self parking , Free RV, bus, truck parking , Parking (limited spaces)

Room Amenities

Mercure Carcassonne la Cite Hotel offers 80 accommodations with safes and coffee/tea makers. Televisions come with satellite channels. This Carcassonne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Room service (limited hours)
Television
Coffee/tea maker
Daily housekeeping
Phone
Hair dryer
In-room safe
Desk
In-room climate control (air conditioning)
Soundproofed rooms
Iron/ironing board (on request)
Blackout drapes/curtains
Satellite TV service
Free WiFi
Electric kettle
Towels provided
Linens provided
Housekeeping on request
Eco-friendly cleaning products provided
Eco-friendly toiletries
LED light bulbs
Recycling
Change of towels (on request)
Change of bed sheets (on request)
Energy-saving switches

Where to Eat

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 6:30 AM and 10:30 AM.

La Table de l'Olivier - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner. A children's menu is available.

Room service (during limited hours) is available.

Nearby Things to do

Golfing nearby

Accessibility

Wheelchair-accessible parking
Wheelchair accessible (may have limitations)
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk

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Hotel Policies

Check-in

Check-in time starts at 4:00 PM

Minimum check-in age is: 18

Check-in time ends at midnight

Check-out

Check-out time is noon

Payment types

Children and extra beds

Children are welcome.
Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
Rollaway/extra beds are not available.

Pet Policy

Pets allowed for an extra charge of EUR 10 per pet, per day
Service animals are welcome, and are exempt from fees

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Eurocard, ANCV Chèques-vacances, and cash.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

No rollaway/extra beds available

Children stay free

Service animals are allowed

Service animals are exempt from fees/restrictions

Number of children who can stay for free – 2

Debit cards not accepted

Staffed front desk

Carbon monoxide detector

Smoke detector

Children stay free - maximum age 12

ANCV Chèques-Vacances

Property is cleaned with disinfectant

Staff wear personal protective equipment

Protective clothing is not available for guests

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitiser

Social distancing measures are in place

Contactless check-in is available

Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)

Property confirms they are implementing enhanced cleaning measures

Individually wrapped food options are not available

No gap period between guests' stays

Staff temperature checks are conducted regularly

Temperature checks are not available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Property confirms they are implementing guest safety measures

Contactless check-out is available

Guest accommodation is not sealed after cleaning

Cashless transactions are available

Masks are not compulsory at the property

Reservation is not required for facilities on site

Property follows sanitisation practices of Bureau Veritas (3rd party expert - Global)

Mobile key entry is not available

Food service has been amended for enhanced safety

Property does not offer on-site COVID-19 testing

Property does not require health documentation at check-in

Humane animal treatment

Sustainability/community reinvestment (10% revenue or more)

Guest education on local ecosystems and culture

Comprehensive food waste policy

Comprehensive recycling policy

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

A tax is imposed by the city: EUR 2.89 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

Fee for buffet breakfast: approximately EUR 18 per person
Pet fee: EUR 10 per pet, per day
Service animals are exempt from fees
Late check-out fee: EUR 40

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

Mercure Carcassonne Cite Hotel
Mercure Cite Hotel
Mercure Carcassonne Porte Cite Hotel
Mercure Porte Cite Hotel
Mercure Carcassonne Porte Cite
Mercure Porte Cite
Mercure Carcassonne Porte De La Cite Hotel
Mercure Carcassonne La Cite
Mercure Carcassonne La Cité
Mercure Carcassonne la Cite Hotel Hotel
Mercure Carcassonne la Cite Hotel Carcassonne
Mercure Carcassonne la Cite Hotel Hotel Carcassonne

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

The seasonal pool will be open from June to September.

Pool access available from 9:00 AM to 8:30 PM.

Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

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National Rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Mercure Carcassonne la Cite Hotel

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Get an overview of this hotel
Hotel with free parking, a quick walk to Château Comtal

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Languages spoken

Mercure Carcassonne la Cite Hotel

Hotel Amenities