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Eurostars Universal Lisboa

5.0 star property

Photo gallery for Eurostars Universal Lisboa

Outdoor pool, pool loungers
Bar (on property)
Rooftop terrace
Property amenity
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Spa
  • Breakfast available
  • Parking available
  • Gym

Explore the area

Map
Avenida do D. Joao 11 (13), lote 1.12.01, Lisbon, Lisboa, 1990-221
  • Lisbon Casino
    ‪3 min walk‬
  • Vasco da Gama Shopping Centre
    ‪5 min walk‬
  • Lisbon Oceanarium
    ‪8 min walk‬
  • Lisbon (LIS-Humberto Delgado)
    ‪10 min drive‬

Room options

View all photos for Double Room Single Use

Hypo-allergenic bedding, minibar, desk, laptop workspace

Double Room Single Use

  • 23 sq m
  • Sleeps 1
  • 1 King Bed

View all photos for Deluxe Double Room

Hypo-allergenic bedding, minibar, desk, laptop workspace

Deluxe Double Room

  • 23 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Double Room, City View

Hypo-allergenic bedding, minibar, desk, laptop workspace

Deluxe Double Room, City View

  • 23 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Double Room, River View

Hypo-allergenic bedding, minibar, desk, laptop workspace

Deluxe Double Room, River View

  • 23 sq m
  • River view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Suite

Hypo-allergenic bedding, minibar, desk, laptop workspace

Junior Suite

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Locke de Santa Joana

  • Pool
  • Pet-friendly
  • Restaurant
  • Air conditioning
4.8 out of 5, Exceptional, (497)
The price is AU$207
for 1 room
includes taxes & fees
10 Mar - 11 Mar
Locke de Santa Joana

About the area

Lisbon

Located in Lisbon, Eurostars Universal Lisboa is connected to a rail/subway station, within a 5-minute walk of Lisbon Casino and Vasco da Gama Shopping Centre. .This luxury hotel is 0.5 mi (0.8 km) from Lisbon Oceanarium and 0.7 mi (1.1 km) from Parque das Nacoes Marina.

What's nearby

  • Lisbon Casino - 3 min walk
  • Vasco da Gama Shopping Centre - 5 min walk
  • Lisbon Oceanarium - 8 min walk
  • MEO Arena - 10 min walk
  • Parque das Nacoes Marina - 12 min walk

Getting around

  • Oriente Station - 4 min walk
  • Cabo Ruivo Station - 8 min walk
  • Humberto Delgado Airport (LIS) - 10 min drive

Restaurants

  • ‪Honest Greens - ‬5 min walk
  • ‪Sky Bar Tivoli - ‬3 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪Arena Lounge - ‬3 min walk
  • ‪Honorato Hamburgueres Artesanais - ‬4 min walk

About this property

Eurostars Universal Lisboa

Luxury hotel with a fitness center connected to a rail/subway station in Lisbon
Eurostars Universal Lisboa offers 189 air-conditioned accommodations with minibars and bathrobes. Business-friendly amenities include desks, desk chairs, and phones. Bathrooms include showers, slippers, and hair dryers. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool and a fitness center.
Guests can pamper themselves by indulging in the onsite spa services.
Make yourself at home in one of the 189 air-conditioned rooms featuring minibars. Private bathrooms with showers feature hair dryers and bathrobes. Conveniences include phones, as well as desks and blackout drapes/curtains.
Enjoy recreational amenities such as an outdoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and a living plant wall.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. A shuttle from the airport to the hotel is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Eurostars Universal Lisboa has a restaurant on site.

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • Covered self parking on site (EUR 20 per night)
  • 24-hour pick-up airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:30 AM: EUR 25 for adults and EUR 25 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Things to do

  • Fitness centre
  • Outdoor pool
  • Spa services

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Pool sunloungers
  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair-accessible (may have limits)

More

  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Food and drink

  • Coffee/tea filters (reusable)
  • Minibar

More

  • Bulk dispenser for toiletries
  • Desk
  • Desk chair
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Slippers
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 25 for adults and EUR 25 for children
  • Airport shuttle fee: EUR 35 per vehicle (maximum occupancy 2)
  • Covered self parking fee: EUR 20 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a security system
Property Registration Number 9908

We should mention

The seasonal pool will be open from March 01 to October 31

Property is also known as

Eurostars Universal Lisboa Hotel
Eurostars Universal Lisboa Lisbon
Eurostars Universal Lisboa Hotel Lisbon

Eurostars Universal Lisboa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 744 out of 1049 reviews
Rating 8 - Good. 162 out of 1049 reviews
Rating 6 - Okay. 75 out of 1049 reviews
Rating 4 - Poor. 30 out of 1049 reviews
Rating 2 - Terrible. 38 out of 1049 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Cesar

Stayed 1 night in Nov 2024

10/10 Excellent

fernando

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

6/10 Okay

Juan

Travelled with family
Liked: Cleanliness, staff & service
In general just ok. Restaurant was good. Bed ok. Wellness are did not worked
Stayed 1 night in Nov 2024

10/10 Excellent

Jose

Stayed 1 night in Nov 2024

10/10 Excellent

Adriana

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay!
Stayed 1 night in Nov 2024

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Such a great experience. The young men at the desk- Diego, Thiago and Digho, were so kind and accommodating. I would return here again and again when I'm Lisbon.
Stayed 1 night in Nov 2024

10/10 Excellent

Adetunji

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Colin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located for Web Summit.
Stayed 3 nights in Nov 2024

8/10 Good

Nancy

Stayed 4 nights in Oct 2024

4/10 Poor

Andrei

Business traveller
Liked: Cleanliness, property conditions & facilities
Very average hotel, expected better considering 5*
I arrived with electric car, and in advance I asked if they do have charger and if I would be able to charge. They confirmed that yes, there's a charger which is available. Upon my arrival, the charger was not working. "Some issue with the connection between the charger and the station" they said. Come on, if you offer it — make sure it works! My bed was creaky and pillows not very comfortable. The room and the bathroom was clean. However I had to ask twice for the shower head to be fixed/replaced in my room as it was broken. Minibar refilled only once during my stay. Breakfast was good however. Quick and good selection. Coffee is bad. Also I was trying to shorter my stay by 1 night, a month in advance, but they refused. A bit soulless hotel. Maybe good for shorter business trips.
Stayed 4 nights in Nov 2024

10/10 Excellent

Candace

Stayed 2 nights in Oct 2024

10/10 Excellent

Sandeep

Stayed 4 nights in Oct 2024

10/10 Excellent

Fabrizio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property
Stayed 5 nights in Nov 2024

10/10 Excellent

Eligio Joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel experience
It was an excellent hotel experience nice service friendly staff and excellent location for our stay close to airport and train station. Bed was fantastic conferrable and sturdy would most defiantly stay again.
Stayed 1 night in Nov 2024

10/10 Excellent

aye, Daly City

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleaniness
Stayed 4 nights in Nov 2024

10/10 Excellent

Mary Lou

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great room and every person working there is an asset to the hotel.
Stayed 2 nights in Oct 2024

10/10 Excellent

Nellie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was all fine for us.
Stayed 1 night in Oct 2024

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lisbon
Very convenient to the airport and train station. Lots of shopping close by.
Stayed 1 night in Oct 2024

10/10 Excellent

Tanananisha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the way that i never mentioned my birthday and i came back to the room to a bottle of wine and cake!! They realky take care of tge people staying there.
Stayed 6 nights in Oct 2024

10/10 Excellent

ADELE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with good transport links
Fantastic stay in Lisbon, very convenient to Oriente Station and MEO arena. We got the 728 bus from right outside the hotel into the main part of Lisbon. Room was good size, modern and clean, free water replenished each day and huge big bed making it a very comfortable stay.
Stayed 3 nights in Oct 2024

10/10 Excellent

karen, Ferndale

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, close enough to uber from airport, walkable to restaurants and shopping. Great customer service, getting us into a room way before check in.
Stayed 1 night in Oct 2024

10/10 Excellent

Mr M P

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

claudia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff was very helpful!
Stayed 7 nights in Aug 2024

10/10 Excellent

aidan

Stayed 1 night in Sep 2024