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Eurostars Universal Lisboa

5.0 star property

Photo gallery for Eurostars Universal Lisboa

Outdoor pool, pool loungers
Exterior
Property amenity
Rooftop terrace
Bar (on property)

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available

Explore the area

Map
Avenida do D. Joao 11 (13), lote 1.12.01, Lisbon, Lisboa, 1990-221
  • Lisbon Casino
    ‪3 min walk‬
  • Vasco da Gama Shopping Centre
    ‪5 min walk‬
  • Lisbon Oceanarium
    ‪8 min walk‬
  • Lisbon (LIS-Humberto Delgado)
    ‪10 min drive‬

Room options

View all photos for Double Room Single Use

Hypo-allergenic bedding, minibar, desk, laptop workspace

Double Room Single Use

  • 23 sq m
  • Sleeps 1
  • 1 King Bed

View all photos for Deluxe Double Room

Hypo-allergenic bedding, minibar, desk, laptop workspace

Deluxe Double Room

  • 23 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Suite (Single Use)

Hypo-allergenic bedding, minibar, desk, laptop workspace

Junior Suite (Single Use)

  • Sleeps 1
  • 1 King Bed

View all photos for Deluxe Double Room Single Use, River View

Hypo-allergenic bedding, minibar, desk, laptop workspace

Deluxe Double Room Single Use, River View

  • Sleeps 1
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Double Room Single Use, City View

Hypo-allergenic bedding, minibar, desk, laptop workspace

Deluxe Double Room Single Use, City View

  • Sleeps 1
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Double Room, City View

Hypo-allergenic bedding, minibar, desk, laptop workspace

Deluxe Double Room, City View

  • 23 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Double Room, River View

Hypo-allergenic bedding, minibar, desk, laptop workspace

Deluxe Double Room, River View

  • 23 sq m
  • River view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Suite

Hypo-allergenic bedding, minibar, desk, laptop workspace

Junior Suite

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Seasonal outdoor pool, pool umbrellas, pool loungers

Locke de Santa Joana

  • Pool
  • Pet-friendly
  • Restaurant
  • Air conditioning
4.8 out of 5, Exceptional, (619)
The price is AU$486
for 1 room
includes taxes & fees
14 Apr - 15 Apr
Locke de Santa Joana

About the area

Lisbon

Located in Lisbon, Eurostars Universal Lisboa is connected to a rail/subway station, within a 5-minute walk of Lisbon Casino and Vasco da Gama Shopping Centre. .This luxury hotel is 0.5 mi (0.8 km) from Lisbon Oceanarium and 0.7 mi (1.1 km) from Parque das Nacoes Marina.

What's nearby

  • Lisbon Casino - 3 min walk - 0.3 km
  • Vasco da Gama Shopping Centre - 5 min walk - 0.4 km
  • Lisbon Oceanarium - 8 min walk - 0.7 km
  • MEO Arena - 10 min walk - 0.9 km
  • Parque das Nacoes Marina - 12 min walk - 1.1 km

Getting around

  • Oriente Station - 4 min walk
  • Cabo Ruivo Station - 8 min walk
  • Humberto Delgado Airport (LIS) - 10 min drive

Restaurants

  • ‪Honest Greens - ‬5 min walk
  • ‪Sky Bar Tivoli - ‬3 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪Arena Lounge - ‬3 min walk
  • ‪Honorato Hamburgueres Artesanais - ‬4 min walk

About this property

Eurostars Universal Lisboa

Luxury hotel with a fitness center connected to a rail/subway station in Lisbon
Eurostars Universal Lisboa offers 189 air-conditioned accommodations with minibars and bathrobes. Business-friendly amenities include desks, desk chairs, and phones. Bathrooms include showers, slippers, and hair dryers. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool and a fitness center.
Guests can pamper themselves by indulging in the onsite spa services.
Make yourself at home in one of the 189 air-conditioned rooms featuring minibars. Private bathrooms with showers feature hair dryers and bathrobes. Conveniences include phones, as well as desks and blackout drapes/curtains.
Enjoy recreational amenities such as an outdoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and a living plant wall.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. A shuttle from the airport to the hotel is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Eurostars Universal Lisboa has a restaurant on site.

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour airport pick-up shuttle on request for a surcharge
  • Covered parking on site (EUR 20 per night)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 25 for adults and EUR 25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Rooftop terrace

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 25 for adults and EUR 25 for children
  • Airport shuttle fee: EUR 35 per vehicle (maximum occupancy 2)
  • Covered self parking fee: EUR 20 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system
Property Registration Number 9908

We should mention

The seasonal pool will be open from March 01 to October 31

Property is also known as

Eurostars Universal Lisboa Hotel
Eurostars Universal Lisboa Lisbon
Eurostars Universal Lisboa Hotel Lisbon

Eurostars Universal Lisboa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 783 out of 1092 reviews
Rating 8 - Good. 165 out of 1092 reviews
Rating 6 - Okay. 75 out of 1092 reviews
Rating 4 - Poor. 30 out of 1092 reviews
Rating 2 - Terrible. 39 out of 1092 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

2/10 Terrible

Linda

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room didn’t even have coffee machine. Not worth the money. Wouldn’t recommend to anyone
Stayed 1 night in Dec 2024

8/10 Good

Duane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place location and staff. Electricity in our room had major problems
Stayed 1 night in Dec 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Luigj

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel but to far fro downtown
Stayed 2 nights in Dec 2024

10/10 Excellent

Yaondet

Stayed 2 nights in Nov 2024

10/10 Excellent

Daphnee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, nice view and many restaurants near by!
Stayed 2 nights in Dec 2024

10/10 Excellent

Noah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed was very comfortable room was very clean, shower and bathroom were very nice. Sauna and steam room area very nice Towels very nice Staff amazing Did not like side tables next to bed were too small. Did not like no heated pool and or hot tub. Wish there was a machine to dispense free filtered water Wish there was free 24 hour Cappuccino/coffee machine Hotel breakfast too expensive
Stayed 1 night in Nov 2024

10/10 Excellent

Hannah

Stayed 1 night in Dec 2024

10/10 Excellent

Abolghasem Aliov

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great.
Stayed 7 nights in Oct 2024

2/10 Terrible

Jean Charles, Cutler Bay

Disliked: Cleanliness
Stayed 1 night in Dec 2024

10/10 Excellent

Leonidas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The top roof swimming pool
Stayed 1 night in Dec 2024

10/10 Excellent

Mounir

Liked: Cleanliness, staff & service, property conditions & facilities
It was great
Stayed 1 night in Dec 2024

8/10 Good

Duane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great overall, trouble with the lights coming on in the middle Of the night not fixed in 4 days!!
Stayed 4 nights in Dec 2024

10/10 Excellent

Saira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Craig

Stayed 3 nights in Dec 2024

10/10 Excellent

Analucia

Stayed 4 nights in Nov 2024

10/10 Excellent

David

Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Wonderful experience. The staff are outstanding, so helpful, they go beyond to make sure you have whatever you need. The hotel is so clean and modern. The food is really good. The breakfast is so good. Large selection of items, each one delicious.
Stayed 1 night in Dec 2024

6/10 Okay

David

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
For being a VIP member of Expedia, I got a free bottle of wine. I had my do not disturb sign on my door when they try to deliver the wine. They decided to call to see if I want to be served for the wine. I waited an hour after that And they did not deliver the wine. I put the do not disturb sign on my door again to go to bed. I got a phone call at 11 o’clock at night and a knock on my door to deliver the wine. I hope that they will next time do not disturb sign.
Stayed 1 night in Nov 2024

10/10 Excellent

Adriana

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time staying with them… great place to stay!
Stayed 2 nights in Nov 2024

10/10 Excellent

Manuela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is super clean and has an incredible staff. We enjoyed our time here, however we found dining options to be limited. The area was very quiet.
Stayed 3 nights in Oct 2024

10/10 Excellent

JOHN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and location were perfect.
Stayed 2 nights in Nov 2024

10/10 Excellent

Abigail

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Lovely hotel, really Close to the river and oceanarium, close to the business district and a hotel was clean, well managed, had great service and comfortable room
Stayed 3 nights in Nov 2024

6/10 Okay

Jeanee

Stayed 2 nights in Nov 2024

10/10 Excellent

Cesar

Stayed 1 night in Nov 2024