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HF Fénix Urban

4.0 star property

Photo gallery for HF Fénix Urban

Lobby
Bar (on property)
Lobby sitting area
Restaurant
Minibar, in-room safe, desk, soundproofing

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Parking available
  • Laundry

Explore the area

Map
Av. António Augusto de Aguiar, 14, Lisbon, 1050-016
  • Marquis of Pombal Square
    ‪5 min walk‬
  • Avenida da Liberdade
    ‪7 min walk‬
  • Rossio Square
    ‪3 min drive‬
  • Lisbon (LIS-Humberto Delgado)
    ‪18 min drive‬

Room options

View all photos for Comfort Twin Plus (Quadruple Use)

Minibar, in-room safe, desk, soundproofing

Comfort Twin Plus (Quadruple Use)

  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Comfort Double or Twin Room

Minibar, in-room safe, desk, soundproofing

Comfort Double or Twin Room

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Comfort Twin Plus (Triple Use)

Minibar, in-room safe, desk, soundproofing

Comfort Twin Plus (Triple Use)

  • 37 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Comfort Double Room

Comfort Double Room

Comfort Double Room

  • 12 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Twin Room

Minibar, in-room safe, desk, soundproofing

Comfort Twin Room

  • 14 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Comfort Double Room

Comfort Double Room

Comfort Double Room

  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Lobby sitting area

HF Fenix Garden

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.5 out of 5, Wonderful, (999)
The price is AU$210
for 1 room
includes taxes & fees
26 Mar - 27 Mar
HF Fenix Garden

About the area

Lisbon

A stay at HF Fénix Urban places you in the heart of Lisbon, within a 10-minute walk of Avenida da Liberdade and Marquis of Pombal Square. .This hotel is 1.6 mi (2.6 km) from Rossio Square and 1.9 mi (3 km) from Campo Grande.

What's nearby

  • Marquis of Pombal Square - 5 min walk - 0.5 km
  • Eduardo VII Park - 6 min walk - 0.5 km
  • Avenida da Liberdade - 7 min walk - 0.6 km
  • Santa Justa Elevator - 3 min drive - 2.8 km
  • Rossio Square - 3 min drive - 2.7 km

Getting around

  • Sete Rios Station - 2 min drive
  • Parque Station - 4 min walk
  • Humberto Delgado Airport (LIS) - 18 min drive

Restaurants

  • ‪Shakar - ‬3 min walk
  • ‪Bread & Friends - ‬2 min walk
  • ‪Fogo de Chão - ‬3 min walk
  • ‪Garden Balthazar Caffe - ‬4 min walk
  • ‪Lídia Restaurant & Bar - ‬3 min walk

About this property

HF Fénix Urban

Hotel with a 24-hour business center, a short walk to Avenida da Liberdade
HF Fénix Urban offers 148 air-conditioned accommodations with minibars and safes. Flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones.

Make yourself at home in one of the 148 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Make use of convenient amenities such as complimentary wireless internet access, a television in a common area, and a banquet hall.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
HF Fénix Urban has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (EUR 19 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:30 AM: EUR 12 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Dry-cleaning service
  • Laundry facilities
  • Multilingual staff

Business services

  • 24-hour business centre
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Minibar

More

  • Desk
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 12 per person
  • Self parking fee: EUR 19 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards; cash is not accepted
Property Registration Number 5431

Property is also known as

HF Fénix Urban
HF Fénix Urban Hotel
Hf Fenix Urban Hotel Lisbon
HF Fénix Urban Hotel Lisbon
HF Fénix Urban Lisbon
HF Urban
HF Fénix Urban Hotel
HF Fénix Urban Lisbon
HF Fénix Urban Hotel Lisbon

HF Fénix Urban Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 521 out of 1000 reviews
Rating 8 - Good. 385 out of 1000 reviews
Rating 6 - Okay. 53 out of 1000 reviews
Rating 4 - Poor. 24 out of 1000 reviews
Rating 2 - Terrible. 17 out of 1000 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Alec

Stayed 1 night in Nov 2024

8/10 Good

Pilar

Stayed 5 nights in Aug 2024

10/10 Excellent

Selkys

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and centric hotel
Stayed 3 nights in Sep 2024

8/10 Good

Michael

Stayed 3 nights in Jul 2024

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I just finished a great five day stay at the HF Fenix Urban. The staff was friendly and the room was comfortable, perfectly equipped and impeccably maintained. As a former Hilton General manager, I was very impressed with the entire operation of this hotel and highly recommend it to anyone visiting Lisbon.
Stayed 5 nights in Aug 2024

6/10 Okay

Bilal

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The air conditioner didn’t work as we’d have liked to. It allowed us to set the temperature as low as 18 degrees, but the temperature never went below 21 degrees. The maintenance team came to check with a temperature gun pointing at the air blowing from the vent which was at a lower temperature but the room never cooled down. The room is small, building is clean, staff is friendly. There’s a long line up always outside the hotel as there’s an immigration office (I believe) next door.
Stayed 2 nights in Aug 2024

6/10 Okay

Bilal

Travelled with partner
Liked: Cleanliness, staff & service
The air conditioner didn’t work as we’d have liked to. It allowed us to set the temperature as low as 18 degrees, but the temperature never went below 21 degrees. The maintenance team came to check with a temperature gun pointing at the air blowing from the vent which was at a lower temperature but the room never cooled down. The room is small, building is clean, staff is friendly. There’s a long line up always outside the hotel as there’s an immigration office (I believe) next door.
Stayed 1 night in Aug 2024

10/10 Excellent

Eran

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great experience overall. Got the breakfast which was very good.
Stayed 4 nights in Jul 2024

8/10 Good

Marco

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

8/10 Good

Jeffrey

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Really enjoyed our stay. Convenient location. Staff very helpful. Bed was comfortable.
Stayed 5 nights in Jun 2024

10/10 Excellent

Jaime

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great!!!
Stayed 1 night in Jun 2024

8/10 Good

Ioannis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jun 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

6/10 Okay

Inthujah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

JOSEPH

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2024

10/10 Excellent

Jagdeep

Stayed 4 nights in May 2024

10/10 Excellent

maggie

Stayed 5 nights in May 2024

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2024

8/10 Good

Zahi

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Good to park the car and very good breakfast
Stayed 1 night in May 2024

10/10 Excellent

Rick

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Within walking distance of downtown
Stayed 5 nights in May 2024

8/10 Good

Rhoda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Aukje

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big and clean rooms, very good breakfast, friendly staff and only 100 meters from the metro station or 25 minutes walk to city centre
Stayed 4 nights in May 2024

4/10 Poor

Gigi

Travelled with partner
There is a huge construction going on. During my booking did not stated. Also was given a room right next to the elevator and construction wall.
Stayed 3 nights in Apr 2024

10/10 Excellent

Verified traveller

Business traveller
Stayed 5 nights in Apr 2024

10/10 Excellent

Darcy

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent all aroumd
Stayed 1 night in Apr 2024