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Hotel da Baixa

4.0 star property

Photo gallery for Hotel da Baixa

Classic Double or Twin Room
Lobby sitting area
Sports bar
Lobby sitting area
Front of property

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • 24/7 front desk
  • Bar
  • Breakfast available
  • Room service
  • Parking available
  • Housekeeping

Explore the area

Map
231 Rua da Prata, Lisbon, 1100-170
  • Figueira Square
    ‪2 min walk‬
  • Santa Justa Elevator
    ‪3 min walk‬
  • Carmo Convent
    ‪3 min walk‬
  • Lisbon (LIS-Humberto Delgado)
    ‪24 min drive‬

Room options

View all photos for Classic Double or Twin Room

Classic Double or Twin Room

Classic Double or Twin Room

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Junior Room, Courtyard View

Junior Room, Courtyard View

Junior Room, Courtyard View

  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Double or Twin Room, City View

Classic Double or Twin Room, City View

Classic Double or Twin Room, City View

  • 20 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Double or Twin Room, City View

Deluxe Double or Twin Room, City View

Deluxe Double or Twin Room, City View

  • 26 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Premium Double or Twin Room, City View

Premium Double or Twin Room, City View

Premium Double or Twin Room, City View

  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Family Room, Connecting Rooms, City View

Family Room, Connecting Rooms, City View | Living area

Family Room, Connecting Rooms, City View

  • 45 sq m
  • City view
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Trundle Bed OR 1 Queen Bed, 2 Twin Beds and 1 Twin Trundle Bed

Similar properties

Property entrance

Hotel Santa Justa Lisboa

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.8 out of 5, Exceptional, (1004)
The price is AU$438
for 1 room
includes taxes & fees
9 Mar - 10 Mar
Hotel Santa Justa Lisboa

About the area

Lisbon

With a stay at Hotel da Baixa in Lisbon (Lisbon Old Town), you'll be within a 5-minute walk of Rossio Square and Santa Justa Elevator. .This hotel is 0.5 mi (0.8 km) from Avenida da Liberdade and 0.3 mi (0.5 km) from Commerce Square.

What's nearby

  • Santa Justa Elevator - 3 min walk
  • Rossio Square - 5 min walk
  • Commerce Square - 6 min walk
  • Castle of São Jorge - 6 min walk
  • Avenida da Liberdade - 9 min walk

Getting around

  • Praça da Figueira Stop - 2 min walk
  • Rossio Station - 6 min walk
  • Humberto Delgado Airport (LIS) - 24 min drive

Restaurants

  • ‪A Nata de Lisboa - ‬2 min walk
  • ‪Amorino - ‬2 min walk
  • ‪Beher Lisboa - ‬1 min walk
  • ‪Panda Cantina - ‬1 min walk
  • ‪Cerveja Canil - ‬1 min walk

About this property

Hotel da Baixa

Hotel with a 24-hour front desk, steps from Santa Justa Elevator
Hotel da Baixa offers 66 accommodations with minibars (stocked with some free items) and minibars. Pillowtop beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 43-inch Smart televisions come with digital channels. Bathrooms include showers, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include laptop-compatible safes and espresso makers. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Make yourself at home in one of the 66 guestrooms featuring minibars (stocked with some free items) and espresso makers. Your pillowtop bed comes with Egyptian cotton sheets. 43-inch Smart televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature designer toiletries and hair dryers.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and babysitting (surcharge). This hotel also features a television in a common area and a banquet hall.
Enjoy a meal at Sebastião, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Sebastião - Onsite restaurant.
Sebastião - Onsite bar. Open daily.
Room service (during limited hours) is available.

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (EUR 40 per day)
  • Secured covered valet parking on site (EUR 40 per day)
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–11:00 AM: EUR 25 for adults and EUR 15 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Sebastião
  • Sebastião

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Business centre
  • Computer station
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 43-inch smart TV
  • Digital channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Free minibar (some items)

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Phone
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 100.0 per day

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 200.00 per stay
  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 25 for adults and EUR 15 for children
  • Airport shuttle fee: EUR 50 per vehicle (one-way, maximum occupancy 2)
  • Self parking fee: EUR 40 per day
  • Covered valet parking fee: EUR 40 per day
  • Rollaway bed fee: EUR 100.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - 510901352
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Property Registration Number 8309

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel da
da Baixa
Hotel da Baixa Hotel
Hotel da Baixa Lisbon
Hotel da Baixa Hotel Lisbon

Hotel da Baixa Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 858 out of 1005 reviews
Rating 8 - Good. 117 out of 1005 reviews
Rating 6 - Okay. 21 out of 1005 reviews
Rating 4 - Poor. 5 out of 1005 reviews
Rating 2 - Terrible. 4 out of 1005 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Lesley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal ‘city break’ hotel
Very well located hotel ideal for a short break with easy access to the main tourist attractions. The room was very comfortable and well equipped The breakfast choices were excellent. However, what really made our stay memorable was the helpfulness and friendliness of all the staff we encountered.They provided excellent service and useful information to make our stay enjoyable!
Stayed 4 nights in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Tracy, WHITE PLAINS

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Nov 2024

10/10 Excellent

Bruce

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 3 nights in Nov 2024

10/10 Excellent

Tracy, WHITE PLAINS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was pleasantly surprised and happy with this choice. It is centrally located--easy to walk to many must-see surrounding areas. I felt like I was in the midst of prime Lisbon activity and culture. I was most impressed with hotel service--from the front desk attendants to its head of guess services. The cheerfulness, the willingness to assist, and the attendants' ability to anticipate what guests want and how to make guests feel comfortable and happy throughout the stay. The service should be rated "extradorinary" or "exceptional" by any level of standards.

8/10 Good

Kaori

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff. Our bathroom soap dispenser fell off but otherwise room was in good condition. Hair straightener was a great amenity to have!
Stayed 5 nights in Nov 2024

6/10 Okay

Howard Shing Liang

Travelled with partner
Liked: Cleanliness, amenities
Fell short of expectations. Lackluster front desk staff, crowded breakfast area and small rooms were the minuses. Pluses included housekeeping, all day snacks and drinks and location. Overall not great value for price
Stayed 4 nights in Nov 2024

10/10 Excellent

Kristen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at Hotel da Baixa. The downtown location was perfect, the accommodations were luxurious, and the morning breakfast was amazing. We will be back.
Stayed 2 nights in Oct 2024

10/10 Excellent

Samir, Moorestown

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, a wonderful experience.
Stayed 3 nights in Nov 2024

8/10 Good

Constance

Travelled with family
We liked the central location. The staff was very helpful and kind. The breakfast was very nice with a variety of choices. Marta at the front desk was super sweet and helpful. We will definitely will be back.
Stayed 4 nights in Nov 2024

10/10 Excellent

Iryna

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2024

10/10 Excellent

Lim Su

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property at a convenient location. Our upgraded room is spacious and cozy but living area is a bit dark. Water, mini wine and complimentary mini bar provided, we can have water and juices at the lobby as well. Breakfast is abundance. I noticed the hotel offers free walking tour as well, which we didn't have time to join. Uber is not allowed on this street, so if it rains it will be a bit troublesome to lug the baggage to the next street. Overall we had a great stay here.
Stayed 2 nights in Nov 2024

10/10 Excellent

stephane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic
Just one word...FANTASTIC !
Stayed 5 nights in Oct 2024

10/10 Excellent

Sabin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent 2 weeks in Lisbon at Hotel Baixa and were so impressed with the property. It’s in a great central location in Lisbon. Be mindful that you do have to walk a block or so to the property with your luggage on arrival as the street in front of the property is closed to vehicles (tram line passes there so it’s very easy to access the tram system from hotel). All of the staff were very friendly and helpful. Shout out to the housekeeping staff who did an excellent job keeping our rooms clean on a daily basis. We also enjoyed the breakfast buffet and the staff that manned it did an expert job. Our room was upgraded and was beautiful with a large bathroom. Overall if we ever came back to Lisbon we would happily return to Hotel Baixa.
Stayed 13 nights in Oct 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay.
Very nice. This was our second stay. Central location. Transfer to airport very convenient.
Stayed 3 nights in Oct 2024

10/10 Excellent

Karen

AMAZING hotel and location. Service is wonderful!!
Stayed 2 nights in Oct 2024

10/10 Excellent

FAUSTO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2024

8/10 Good

Michael, Farmingdale

Liked: Cleanliness
Stayed 2 nights in Sep 2024

10/10 Excellent

Michele

Travelled with group
Liked: Amenities
Pedro the property manager was the best host. He gave our group a 2 hour walking tour which was so informative and unique with his family legends and folklore. He told us where to exchange money and what to do and some suggestions on what not to do. The hotel was in excellent condition and so clean. The bar was a great meeting place at night to sit relax and rehash what we did for the day. The hotel had live music one night and was so fun. Great place to stay with a great location.
Stayed 3 nights in Oct 2024

10/10 Excellent

Kern

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and excellent staff
Stayed 3 nights in Sep 2024

10/10 Excellent

Simon

Stayed 3 nights in Sep 2024

10/10 Excellent

Carolina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at this wonderful property for 3 nights during our time in Portugal. The staff was incredible and the hotel itself was beautiful and very charming. Breakfast was lovely and the bar area was also very inviting. Special thank you to Pedro for the tour of the Old Town as well. Highly recommend this beautiful hotel.
Stayed 3 nights in Oct 2024

10/10 Excellent

Steven

Superb hotel and staff
Wonderful, modern hotel. Rooms were elegant and very quiet. Location was perfect, walking distance to the castle and many other sites. Staff was incredible. Very helpful with everything from booking tours to dinner reservations. Breakfast was also excellent. Cannot say enough about how wonderful our stay was.
Stayed 3 nights in Oct 2024

10/10 Excellent

Kathleen, Jensen Beach

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Wonderful people and hotel. Definitely coming back!
Stayed 2 nights in Sep 2024

10/10 Excellent

mia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bar staff and front desk were very professional and accommodating
Stayed 4 nights in Sep 2024