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Hotel Real Palacio

5.0 star property

Photo gallery for Hotel Real Palacio

Portuguese cuisine
Lobby
Lobby sitting area
Deluxe Double Room
Point of interest

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Bar
  • Room service
  • Parking available

Explore the area

Map
Rua Tomas Ribeiro 115, Lisbon, 1050-228
  • Gulbenkian Museum
    ‪11 min walk‬
  • Rossio Square
    ‪4 min drive‬
  • Castle of São Jorge
    ‪5 min drive‬
  • Lisbon (LIS-Humberto Delgado)
    ‪15 min drive‬

Room options

View all photos for Standard Double Room

Minibar, in-room safe, desk, blackout curtains

Standard Double Room

  • 25 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite

Suite

Suite

  • 39 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • 29 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

  • 25 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Double or Twin Room

Superior Double or Twin Room

Superior Double or Twin Room

  • 27 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

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About the area

Lisbon

In the heart of Lisbon, Hotel Real Palacio is within a 5-minute drive of Gulbenkian Museum and Rossio Square. .This luxury hotel is 2.4 mi (3.8 km) from Commerce Square and 2.5 mi (4 km) from Castle of São Jorge.

What's nearby

  • Gulbenkian Museum - 11 min walk - 1.0 km
  • Marquis of Pombal Square - 12 min walk - 1.1 km
  • Avenida da Liberdade - 13 min walk - 1.2 km
  • Rossio Square - 4 min drive - 3.1 km
  • Castle of São Jorge - 5 min drive - 4.1 km

Getting around

  • Sete Rios Station - 3 min drive
  • Sao Sebastiao Station - 4 min walk
  • Humberto Delgado Airport (LIS) - 15 min drive

Restaurants

  • ‪Confeitaria Imperial - ‬2 min walk
  • ‪Miosótis - ‬2 min walk
  • ‪Restaurante Solar do Morais - ‬1 min walk
  • ‪Butchers Saldanha - ‬2 min walk
  • ‪Galeria 44 - ‬2 min walk

About this property

Hotel Real Palacio

Luxury hotel with bars connected to a shopping center in Lisbon
Hotel Real Palacio offers 147 accommodations with minibars and safes. 32-inch LCD televisions come with cable channels. Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers.

This Lisbon hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a health club, a hot tub, and a sauna.

Guests under 16 years old are not allowed in the health club, fitness facility, or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 147 guestrooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.
Be sure to enjoy recreational amenities, including a health club, a hot tub, and a sauna. This hotel also features complimentary wireless internet access, concierge services, and wedding services.
Enjoy a meal at Real Cozinha Restaurante, or stay in and take advantage of the hotel's 24-hour room service. Relax with a refreshing drink at one of the 2 bars/lounges. Buffet breakfasts are available daily from 7 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour business center, a 24-hour front desk, and multilingual staff. Event facilities at this hotel consist of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10:30 AM.
Real Cozinha Restaurante - This restaurant specializes in Portuguese cuisine. Guests can enjoy drinks at the bar.
Real Sports Bar - Onsite sports bar. Open daily.
Late night fare is available from 24-hour room service.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 9 per day)

Food and drink

  • Daily buffet breakfast available 7 AM to 10:30 AM for a fee: EUR 15 for adults and EUR 7.50 for children
  • 2 bars/lounges
  • A restaurant

Restaurants on site

  • Real Cozinha Restaurante
  • Real Sports Bar

Things to do

  • Health club
  • Hot tub
  • Sauna
  • Steam room

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 15 for adults and EUR 7.5 for children
  • Self parking fee: EUR 9 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Guests under 16 years old are not allowed in the health club, fitness facility, or hot tub
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Palacio Real
Hotel Real Palacio
Hotel Real Palacio Lisbon
Palacio Hotel
Real Palacio
Real Palacio Hotel
Real Palacio Lisbon
Real Palacio Hotel Lisbon
Hotel Real Palacio Hotel
Hotel Real Palacio Lisbon
Hotel Real Palacio Hotel Lisbon

Hotel Real Palacio Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 547 out of 1002 reviews
Rating 8 - Good. 292 out of 1002 reviews
Rating 6 - Okay. 97 out of 1002 reviews
Rating 4 - Poor. 37 out of 1002 reviews
Rating 2 - Terrible. 29 out of 1002 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Sadiq Nizar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2025

10/10 Excellent

Jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Staff is very kind and supportive. I strongly recommend the hotel as it is close to metrô, El Corte Ingles, restaurantes…
Stayed 3 nights in Jan 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff
Stayed 1 night in Jan 2025

4/10 Poor

Lenore

Liked: Cleanliness
Disliked: Staff & service
Unfortunately, I can’t recommend this hotel due to a poor stay and micro-aggressions experienced at this establishment. The staff weren’t friendly or helpful. The hotel is also outdated and doesn’t reflect five star hotel quality.
Stayed 5 nights in Jan 2025

10/10 Excellent

Monica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Monica Maria

Stayed 7 nights in Dec 2024

10/10 Excellent

Goki

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

STEPHEN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lisbon is great and this is a very nice place to stay
Stayed 3 nights in Dec 2024

10/10 Excellent

claudette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Oct 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Israelita

Travelled with partner
Courteous staff, clean room and spacious room
Stayed 2 nights in Nov 2024

4/10 Poor

Sara

Stayed 3 nights in Nov 2024

4/10 Poor

Michael

Stayed 1 night in Nov 2024

10/10 Excellent

Brian, Santa Clarita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was perfect. The staff were friendly and helpful. The location is perfect walking distance to see the city, get food or go shopping. Parks near by to relax and take a stroll. The hotel was quiet and quite nice. The hotel restaurant was delicious and had a sports bar to watch a football match. Transportation was close by to get around via train or bus. I would recommend this hotel and would certainly stay here again
Stayed 1 night in Nov 2024

8/10 Good

Sabina

Liked: Cleanliness, staff & service, property conditions & facilities
A bit noisy-we could here talking outside and the church bell ringing hourly.
Stayed 2 nights in Oct 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing!
Stayed 1 night in Oct 2024

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, metro nearby. Have seen complaints of breakfast but its fresh and plenty to eat. Coffee ok, if you want top coffee there are lots of excellent coffee shops 5 mins away. For a city break this hotel is very good and well located. If you want luxury you will have to pay a lot more. Room was clean. Compared to similar priced hotels in London this is way better. I will return when coming back to Lisboa which i intend to do.
Stayed 4 nights in Oct 2024

8/10 Good

Patricia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Odd shower

Watch out for odd bathroom shower / bath design. Way too easy to flood the room.
Stayed 2 nights in Sep 2024

8/10 Good

Margaret

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small room but decent amenities.
Stayed 2 nights in Sep 2024

10/10 Excellent

Eve

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 4 nights in Sep 2024

8/10 Good

Jinell

Travelled with family
Liked: Cleanliness, staff & service
Good place to stay, easy to flag a taxi and safe neighbourhood. Air condition system is not cooling enough, rated 3/10. That is the only downside for me.
Stayed 2 nights in Sep 2024

6/10 Okay

mehrnaz

Travelled with group
Disliked: Amenities, property conditions & facilities
It wasn’t a 5 star hotel as I always go
Stayed 4 nights in Sep 2024

10/10 Excellent

Kimberley S

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property
Stayed 1 night in Sep 2024

10/10 Excellent

Sergey

Stayed 1 night in Aug 2024

10/10 Excellent

Zoe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Aug 2024