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Mercure Lisboa Hotel

4.0 star property

Photo gallery for Mercure Lisboa Hotel

In-room safe, desk, laptop workspace, blackout curtains
Exterior
Reception
Indoor pool
Privilege, Superior Twin Room, 2 Single Beds

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Room service
  • 24/7 front desk
  • Parking available
  • Housekeeping

Explore the area

Map
Av. Jose Malhoa, 23, Lisbon, 1099-051
  • Lisbon Zoo
    ‪9 min walk‬
  • Gulbenkian Museum
    ‪14 min walk‬
  • El Corte Ingles Mall
    ‪15 min walk‬
  • Lisbon (LIS-Humberto Delgado)
    ‪18 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 Queen Bed

  • 23 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Standard Twin Room, 2 Single Beds

In-room safe, desk, laptop workspace, blackout curtains

Standard Twin Room, 2 Single Beds

  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Privilege, Superior Room, 1 Double Bed

Privilege, Superior Room, 1 Double Bed

Privilege, Superior Room, 1 Double Bed

  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 Double Bed

  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Privilege, Superior Twin Room, 2 Single Beds

Privilege, Superior Twin Room, 2 Single Beds

Privilege, Superior Twin Room, 2 Single Beds

  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Exterior

Novotel Lisboa

  • Pool
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.1 out of 5, Very good, (1002)
The price is AU$160
for 1 room
includes taxes & fees
25 Feb - 26 Feb
Novotel Lisboa

About the area

Lisbon

Located in Lisbon (Lisbon City Center), Mercure Lisboa Hotel is within a 15-minute walk of Gulbenkian Museum and El Corte Ingles Mall. .This hotel is 3.3 mi (5.2 km) from Castle of São Jorge.

What's nearby

  • Lisbon Zoo - 9 min walk
  • Gulbenkian Museum - 14 min walk
  • El Corte Ingles Mall - 15 min walk
  • Campo Grande - 2 min drive
  • Castle of São Jorge - 6 min drive

Getting around

  • Sete Rios Station - 5 min walk
  • Jardim Zoologico Station - 7 min walk
  • Humberto Delgado Airport (LIS) - 18 min drive

Restaurants

  • ‪Erva - ‬6 min walk
  • ‪Sabor Mineiro - ‬11 min walk
  • ‪A Bicicleta - ‬2 min walk
  • ‪Soul Garden - ‬2 min walk
  • ‪Pastelaria Baloiço - ‬5 min walk

About this property

Mercure Lisboa Hotel

Art Deco Lisbon hotel in Lisbon City Center with a 24-hour front desk
Mercure Lisboa Hotel offers 104 air-conditioned accommodations with safes and complimentary bottled water. 32-inch LCD televisions come with premium cable channels. Bathrooms include bathtubs, bidets, complimentary toiletries, and hair dryers.

This Lisbon hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. In-room massages, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 104 air-conditioned rooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs feature complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.
Take advantage of recreation opportunities including an indoor pool and bicycles to rent. Additional amenities at this Art Deco hotel include complimentary wireless internet access, concierge services, and a television in a common area.
Satisfy your appetite at the hotel's coffee shop/cafe, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include limo/town car service, a computer station, and complimentary newspapers in the lobby. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
Room service (during limited hours) is available.

Languages

English, French, German, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (EUR 11 per day)
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends: EUR 15-15 for adults and EUR 15-15 for children
  • 1 coffee shop/cafe
  • Room service available
  • Coffee/tea in a common area

Things to do

  • Bike rentals
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Library
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Computer station
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bath
  • Bidet
  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 32-inch LCD TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • In-room massage
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: EUR 20
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 30

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property’s indoor pool hours are 7 AM-10 AM and 5 PM-9 PM Monday-Friday, and 11 AM-7 PM Saturday-Sunday.
All guests, including children, must present a valid identity card or passport with photo, or equivalent document (such as a birth certificate) at check-in. Per property policy, minors younger than 18 who are not accompanied by their parents should present a notarized permission letter from a parent or guardian. Additional check-in policies apply.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 15 to 15 for adults, and EUR 15 to 15 for children
  • Self parking fee: EUR 11 per day
  • Early check-in fee: EUR 20 (subject to availability)
  • Late check-out fee: EUR 30 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Lisboa
Hotel Mercure Lisboa
Lisboa Hotel
Lisboa Hotel Mercure
Lisboa Mercure
Mercure Hotel Lisboa
Mercure Lisboa
Mercure Lisboa Hotel
Mercure Lisboa Hotel Lisbon
Mercure Lisboa Lisbon
Mercure Hotel Lisbon
Mercure Lisboa Hotel Hotel
Mercure Lisboa Hotel Lisbon
Mercure Lisboa Hotel Hotel Lisbon

Mercure Lisboa Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 361 out of 942 reviews
Rating 8 - Good. 430 out of 942 reviews
Rating 6 - Okay. 96 out of 942 reviews
Rating 4 - Poor. 35 out of 942 reviews
Rating 2 - Terrible. 20 out of 942 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Paul

Stayed 3 nights in Oct 2024

8/10 Good

Paula

Travelled with partner, Travelled with group
Liked: Property conditions & facilities
Good Clean Hotel.. beds ok.. pillows hard.. Unfortunately the Staff from checkin, bar area at night.. just Average.. Not sure they are happy with their jobs.. bathrooms need to be better accessible as you have to climb into a tub to shower.. door gets in way too.. anyway still Clean and quiet..
Stayed 2 nights in Oct 2024

8/10 Good

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Sep 2024

6/10 Okay

timothy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

8/10 Good

Bernhard S

Liked: Cleanliness, staff & service, property conditions & facilities
Clean Hotel. Comfortable Beds. Bathtub a bit slippery. Good Breakfast
Stayed 2 nights in Sep 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Places to eat around the area were limited
Stayed 2 nights in Sep 2024

10/10 Excellent

M R

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2024

8/10 Good

Fernando

Stayed 3 nights in Jul 2024

4/10 Poor

Karim

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Experience was much lower than expected for this price point. You feel that they are trying to cut costs on every possible thing and squeeze every last penny out of the client. Positives: Staff very polite and helpful Rooms are of adequate size Easy access from garage to the rooms Negatives: Very bad value for money. Breakfast very poor lacks variety and there were flies flying around the juice area which is just unacceptable. The garage is super hard to get into and out, entrance and exit are from the same ramp they have traffic lights inside the garage (a first for me) to avoid cars coming face to face with each other and if you a driving a large vehicle like mine the parking spaces are impossible to fit into. Rooms are old and run down with no views mine was overlooking an air conditioning unit.
Stayed 7 nights in Jun 2024

8/10 Good

Philippe

Liked: Property conditions & facilities
Stayed 1 night in Jul 2024

4/10 Poor

Robert, Toronto

Travelled with partner
Disliked: Staff & service, property conditions & facilities
It is in a business area, nothing around to see or do.
Stayed 5 nights in May 2024

2/10 Terrible

David

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Inconvenient for lisbon, hotel staff felt like they were being disturbed from whatever they were doing(which in no way looked like dealing with any customers) when trying to get water or cappuccino: it was like no one could help/everything was always closed. We stayed at other hotels in portugal and this stay was BY FAR the worst
Stayed 3 nights in May 2024

10/10 Excellent

Marin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very close to tube, train, bus. Easy to reach ciry centre, Sintra, Evora, Cascais, Fatima
Stayed 5 nights in May 2024

6/10 Okay

Sam

Stayed 2 nights in May 2024

8/10 Good

Ryan

Liked: Cleanliness, staff & service
I have no comments..everything was good
Stayed 4 nights in Apr 2024

10/10 Excellent

marco

Stayed 1 night in Apr 2024

10/10 Excellent

Shanna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was exactly what I needed after a long day of walking and sight-seeing. The staff was super polite and friendly. The breakfast food and staff was exceptional.
Stayed 2 nights in Apr 2024

8/10 Good

Elias

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mercure is located in a good location near to Sete-Rio railway station, however the area is quite quiet and the surround area at the railway station is quite dirty as compared to other areas.
Stayed 2 nights in Mar 2024

8/10 Good

Oliver

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024

6/10 Okay

Hiu Lam

Liked: Cleanliness
Average hotel/stay
Very average room for the price. I stayed here for 5 nights and The first room I stayed at has a sewage smell in the bathroom which is not nice. I changed to another room on 3rd night since the receptionist said someone would go fix the smell on 2nd day but it turned out it didn't happen. I was assigned rooms at the end of the corridor both times so the room is a bit weird in its shape and I think they may be smaller than normal rooms. The card slot is not by the entrance and once the door is closed it was pitch dark in the room and very hard to get the card into the slot for electricity ....... There isn't any sockets by the bedside so it's really not user friendly especially given it's a business hotel. Lighting of the room is a bit strange - white light so it's a little eerie for me as I would assume hotel rooms should have warm/yellow lighting for ambiance and comfort. The water temperature in the shower in my 2nd room was bad, if I get warm water there wouldn't be much water pressure. Only when the water is scalding the water pressure is normal. Also I have a big suitcase and if I place it opened on the suitcase rest which is behind the door, the door couldn't be opened completely or I would crush the corner of my suitcase easily if I wasn't cautious when opening the door. Location is great, a few minute walk from metro, train and coach station as well as a supermarket. 20 min metro ride to the old town. Pool is not bad, shower facility is minimal.
Stayed 5 nights in Mar 2024

4/10 Poor

Nancy

Business traveller
Liked: Cleanliness
Disliked: Staff & service, room comfort
Stayed 2 nights in Mar 2024

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Close to rail links
Stayed 1 night in Mar 2024

8/10 Good

Aziz

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness, service, breakfast buffet
Stayed 9 nights in Dec 2023

10/10 Excellent

Anne

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Mercure was exceptionally clean; staff was very helpful. Had breakfast, quality of food and service was excellent.
Stayed 1 night in Oct 2023