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JOIVY Moon Hill Hostel

2.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for JOIVY Moon Hill Hostel

Superior Double Room, Private Bathroom
Living area
Exterior
Quadruple Room, Shared Bathroom | Living area
Family Room, Private Bathroom | Living area

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
  • Housekeeping
  • Air conditioning
  • Free WiFi
  • Restaurant

Explore the area

Map
R. Guilherme Gomes Fernandes 17, Sintra, 2710-721
  • Sintra National Palace
    6 min walk
  • Quinta da Regaleira
    14 min walk
  • Castle of the Moors
    15 min drive
  • Cascais (CAT)
    35 min drive

Room options

View all photos for Superior Double Room, Private Bathroom

Superior Double Room, Private Bathroom

Superior Double Room, Private Bathroom

  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Quadruple Room, Shared Bathroom

Soundproofing, free WiFi

Quadruple Room, Shared Bathroom

  • Sleeps 4
  • 4 Twin Beds

View all photos for Standard Double Room, Private Bathroom

Standard Double Room, Private Bathroom

Standard Double Room, Private Bathroom

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, Private Bathroom

Family Room, Private Bathroom

Family Room, Private Bathroom

  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed

View all photos for Quadruple Room, Private Bathroom

Soundproofing, free WiFi

Quadruple Room, Private Bathroom

  • 30 sq m
  • Sleeps 4
  • 4 Twin Beds

View all photos for Standard Double or Twin Room, Shared Bathroom

Standard Double or Twin Room, Shared Bathroom

Standard Double or Twin Room, Shared Bathroom

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

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Room

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Air conditioning
4.5 out of 5, Wonderful, (95)
The price is AU$134
for 1 room
includes taxes & fees
5 Jan - 6 Jan
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About the area

Sintra

A stay at JOIVY Moon Hill Hostel places you in the heart of Sintra, within a 10-minute walk of Sintra Mountains and Sintra National Palace. .This hostel is 6 mi (9.7 km) from Pena Palace and 17.6 mi (28.4 km) from Belém Tower.
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What's nearby

  • Sintra National Palace - 6 min walk
  • Quinta da Regaleira - 14 min walk
  • Estoril Racetrack - 13 min drive
  • Moorish Castle - 15 min drive
  • Pena Palace - 16 min drive

Getting around

  • Sintra Station - 4 min walk
  • Ribeira de Sintra Tram Stop - 10 min walk
  • Cascais (CAT) - 35 min drive

Restaurants

  • ‪Queijadas da Sapa - ‬2 min walk
  • ‪Bristol Restaurante & Cafeteria - ‬5 min walk
  • ‪Restaurante Apeadeiro - ‬2 min walk
  • ‪Café Saudade - ‬2 min walk
  • ‪Villa Craft Beer & Bread - ‬3 min walk

About this property

JOIVY Moon Hill Hostel

Sintra hostel in Santa Maria e São Miguel with free breakfast and a restaurant
JOIVY Moon Hill Hostel offers 14 air-conditioned accommodations with hair dryers. This Sintra hostel provides complimentary wireless Internet access. Bathrooms include showers. Housekeeping is provided daily.
Make yourself at home in one of the 14 air-conditioned guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms have showers and hair dryers.
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional features at this hostel include an arcade/game room, a television in a common area, and tour/ticket assistance.
Enjoy a satisfying meal at Caldo Entornado serving guests of JOIVY Moon Hill Hostel. Quench your thirst with your favorite drink at the bar/lounge. A complimentary continental breakfast is served daily from 8 AM to 10:30 AM.
Featured amenities include luggage storage, ATM/banking services, and lockers.
A complimentary continental breakfast is served each morning between 8 AM and 10:30 AM.
Caldo Entornado - Onsite restaurant.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • Off-site parking within 497 mi (EUR 24 per day)

Food and drink

  • Free continental breakfast available daily 8 AM–10:30 AM
  • 1 restaurant
  • 1 bar

Restaurants on site

  • Caldo Entornado

Things to do

  • Arcade/games room

Family friendly

  • Arcade/games room
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Lockers available

Guest services

  • Daily housekeeping
  • Front desk (limited hours)
  • Luggage storage
  • Tour/ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Upper floors accessible by stairs only

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Hairdryer
  • Shower
  • Towels

More

  • Soundproofing

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 12:30 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 12:30 PM
Front desk staffed during limited hours
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Guests are recommended to download the property's Vikey mobile app before check-in

Access methods

Front desk (limited hours), smart lock

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 3 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: EUR 24 per day (2624672 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Property Registration Number 10251/AL

We should mention

This property does not have elevators

Property is also known as

Moon Hill Hostel Sintra
Moon Hill Sintra
Moon Hill Hostel
JOIVY Moon Hill Hostel Sintra
JOIVY Moon Hill Hostel Hostel/Backpacker accommodation
JOIVY Moon Hill Hostel Hostel/Backpacker accommodation Sintra

JOIVY Moon Hill Hostel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 57 out of 89 reviews" "
Rating 8 - Good. 25 out of 89 reviews" "
Rating 6 - Okay. 5 out of 89 reviews" "
Rating 4 - Poor. 1 out of 89 reviews" "
Rating 2 - Terrible. 1 out of 89 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Mélanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

6/10 Okay

Rachelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Was not a big fan of the Jovy early CheckIn requirement. When I received the email nothing links it to MoonHill Hostel aside from the address. Which lets face it, no customer really memorizes in their head. So I thought it was a scam. I know I booked a hostel which would usually have a 24/7 receptionist so I’ wondering why I am getting emails to checkin online to get a key code to get in my room. It was an unnecessary worry in the middle of my travel. The Hostel itself is decent and staff was friendly. They explained to me what the Jovy thing is. My only complain is that bathroom light is motion sensored so it goes off even if you are not yet done using the bathroom - it just can get really annoying. But overall pretty good experience. Location is really great.
Stayed 1 night in Jun 2024

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best bargain in town
Staff very friendly and helpful. Great location. Would have been helpful if they told us at check in that we each need to wash dry and put away our own dishes. Many people just left a big mess. Also very crowded at breakfast having to wait long time between 8:30 and 9:30. Clear then.
Stayed 1 night in Mar 2024

10/10 Excellent

Amy

Stayed 3 nights in Oct 2023

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant place
I really liked this place. Comfortable, quiet, and affordable. The breakfast is good. The room is spacious.
Stayed 2 nights in Aug 2023

10/10 Excellent

Siler

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location
Perfect location, clean, yummy full breakfast, & friendly professional staff! Exceeded all expectations!!
Stayed 1 night in Jul 2023

10/10 Excellent

Daniela

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Right from check in, we were greeted with a nice friendly staff member who told us about the amenities. The whole place was very clean and had a nice look to it. The morning breakfast was simple but was a nice touch to have some food before heading out for the day. Great location, we found nearby street parking and walked everywhere. We’d definitely stay here again!
Stayed 1 night in Jun 2023

10/10 Excellent

Penelope, Truro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was so much nicer than expected although we did not carry hand soap and had to buy some.
Stayed 1 night in Mar 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Lor
Hostel très moderne et propre. Bien situé par rapport à la gare et au palacio national de Sintra.
Stayed 1 night in Jan 2023

8/10 Good

Joel

Liked: Cleanliness, staff & service, property conditions & facilities
Too noisy
So this is a second review because I stayed two nights unfortunately. It’s very noisy. Every little sound echoes throughout the place.
Stayed 1 night in Nov 2022

8/10 Good

Joel

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Go to a hotel
Not sure why this is so highly rated. It’s a hostel with hotel prices. I paid $70 which did include a private bath but no Wi-Fi in the room and no soap or shampoo. Breakfast was ok. Would not stay here again I’d rather go to a hotel with better amenities.
Stayed 1 night in Nov 2022

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location can’t be beat!
The only thing I regret is that we didn’t stay longer! We stayed 2 full days in Sintra, but it wasn’t enough. The hostel was clean, people friendly. Would definitely return.
Stayed 2 nights in Nov 2022

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hostel
Spacious room which was very clean with own private bathroom. Well located for all amenities. Bonus was breakfast was included.
Stayed 1 night in Sep 2022

8/10 Good

Gurupdesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Very convenient hostel staff was nice. Very helpful. The place was very clean. Right in the middle of the city.
Stayed 1 night in Sep 2022

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My sister and I stayed at this hostel for two nights. The staff were very helpful and friendly. When we checked in he even carried our large bags up the stairs and would not accept a tip. The first day the wifi connection did not work for a few hours but the rest of our stay it worked fine. The restaurant downstairs is highly recommended. We were happy to be on the quiet side of Sintra. Highly recommended.
Stayed 2 nights in Jun 2022

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022

8/10 Good

Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hostel?Hotel?
Good location. Young crowd. No complaints.
Stayed 2 nights in Sep 2021

8/10 Good

Verified traveller

Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jun 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Boa localização, quarto muito acolhedor e staff simpático.
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean beautiful design, inexpensive, near to train station. Breakfast included - yummy cake!
Stayed 2 nights in Apr 2019

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love this place the staff was great and it was just where you needed to be and you can't beat the price. Adorable!
Stayed 1 night in Oct 2018

8/10 Good

Richard

Liked: Cleanliness, property conditions & facilities, room comfort
Good hostel in Sintra
Basic hostel. Comfortable room with private bath.
Stayed 2 nights in Oct 2018

10/10 Excellent

Leah, columbus Ohio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient, Clean, and Modern
Loved my stay at Moon Hill. Very convenient to the train station and incredible restaurants. Room was clean and modern, and bar/outdoor patio was the perfect after dinner spot! many people just take day trips to Sintra, but I was thrilled to stay overnight at such a welcoming place.
Stayed 1 night in Oct 2018