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Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World

5.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World

Bar (on property)
Business centre
Lobby
Royal Suite (Prince's Suite)
Outdoor pool

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Spa
  • Pool
  • Bar
    Bar
  • Parking available
    Parking available
  • Gym
    Gym
  • Room service
    Room service

Explore the area

Map
Rua Jau 54, Lisbon, 1300-314
  • Lisboa Congress Centre
    9 min walk
  • LxFactory
    12 min walk
  • Jerónimos Monastery
    3 min drive
  • Lisbon (LIS-Humberto Delgado)
    23 min drive

Room options

View all photos for Family Suite (in New Wings)

Family Suite (in New Wings)

Family Suite (in New Wings)

  • 47 sq m
  • Sleeps 4
  • 1 Double Bed OR 2 Twin Beds

View all photos for Premium Room, Garden View

Premium Room, Garden View

Premium Room, Garden View

  • 26 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Room, City View

Deluxe Room, City View

Deluxe Room, City View

  • 23 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite (Suite Collection, in the New Wings)

Suite (Suite Collection, in the New Wings) | View from room

Suite (Suite Collection, in the New Wings)

  • 47 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Premium Room, Balcony

Premium Room, Balcony

Premium Room, Balcony

  • 26 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Royal Suite (Prince's Suite)

Royal Suite (Prince's Suite)

Royal Suite (Prince's Suite)

  • 47 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Room, Garden View

Deluxe Room, Garden View

Deluxe Room, Garden View

  • 24 sq m
  • Sleeps 3
  • 1 Double Bed

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About the area

Lisbon

Located in Lisbon, Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World is in the historical district, within a 5-minute drive of Jerónimos Monastery and Museum of Art, Architecture, and Technology. .This luxury hotel is 3.1 mi (4.9 km) from Belém Tower and 3.6 mi (5.7 km) from Rossio Square.

What's nearby

  • Jerónimos Monastery - 3 min drive - 2.6 km
  • Belém Tower - 6 min drive - 5.0 km
  • Rossio Square - 7 min drive - 5.8 km
  • Commerce Square - 7 min drive - 6.0 km
  • Castle of São Jorge - 8 min drive - 6.5 km

Getting around

  • Alto Sto. Amaro Stop - 4 min walk
  • Alcantara-Terra Station - 16 min walk
  • Humberto Delgado Airport (LIS) - 23 min drive

Restaurants

  • ‪Restaurante A Grelha - ‬8 min walk
  • ‪TLÁLOC - Un Rincón Mexicano - ‬5 min walk
  • ‪Be OK Café - ‬9 min walk
  • ‪Café Dias - ‬4 min walk
  • ‪Coffee Spot - ‬8 min walk

About this property

Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World

Luxury hotel with a full-service spa and a health club
Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World offers 190 air-conditioned accommodations with minibars and safes. LCD televisions are featured in guestrooms. Bathrooms include bathtubs or showers with deep soaking bathtubs, bathrobes, complimentary toiletries, and hair dryers.

This Lisbon hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Magic Spa. Services include massages.
Make yourself at home in one of the 190 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms have deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as safes and desks.
Pamper yourself with a visit to the spa, which offers massages. You're sure to appreciate the recreational amenities, including a health club, an outdoor pool, and a sauna. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Grab a bite to eat at the Valle Flor, a restaurant where you can take in the garden view, or stay in and take advantage of 24-hour room service. Relax with your favorite drink at the bar/lounge or the poolside bar.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Valle Flor - Overlooking the garden, this fine-dining restaurant serves breakfast, lunch, and dinner. Reservations are required.
Bar Allegro - This café serves brunch, lunch, and dinner.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of the Leading Hotels of the World.

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (EUR 17 per day)
  • Electric car charging station on site
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Local area shuttle

Food and drink

  • 1 restaurant
  • 1 poolside bar and 1 bar
  • 24-hour room service

Restaurants on site

  • Valle Flor
  • Bar Allegro

Things to do

  • Fitness classes
  • Fitness centre
  • Full-service spa
  • Outdoor pool
  • Sauna

Family friendly

  • Babysitting (surcharge)
  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Porter/bellhop
  • Wedding services

Business services

  • Business centre
  • A meeting room

Outdoors

  • Garden

Spa

  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Bath or shower
  • Deep-soaking bath
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • LCD TV

Food and drink

  • Minibar

More

  • Desk
  • Phone
  • Recycling
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 110.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 50 per vehicle (one-way)
  • Self parking fee: EUR 17 per day
  • Rollaway bed fee: EUR 110.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property is professionally cleaned

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Hotel Pestana
Hotel Pestana Palace
Palace Pestana
Pestana Hotel Palace
Pestana Palace
Pestana Palace Hotel & National Monument
Pestana Palace Hotel & National Monument Lisbon
Pestana Palace Hotel National Monument
Pestana Palace National Monument
Pestana Palace National Monument Lisbon
Pestana Palace Lisbon
Pestana Palace Lisboa Hotel National Monument Lisbon
Pestana Palace Lisboa Hotel National Monument
Pestana Palace Lisboa National Monument Lisbon
Pestana Palace Lisboa National Monument

Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 499 out of 689 reviews" "
Rating 8 - Good. 135 out of 689 reviews" "
Rating 6 - Okay. 31 out of 689 reviews" "
Rating 4 - Poor. 14 out of 689 reviews" "
Rating 2 - Terrible. 10 out of 689 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Zoe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful stay would highly recommend
Stayed 7 nights in Aug 2024

10/10 Excellent

Marilia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Palace made hotel. Very cozy and romantic. Great Staff. Pool is gorgeous as well as gardens.
Stayed 4 nights in Aug 2024

10/10 Excellent

colleen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
exactly where you want to be!
Stayed 2 nights in Jul 2024

6/10 Okay

Ashwin

Travelled with group
Liked: Cleanliness, staff & service, amenities
Had requested garden view room but since the room was on ground floor level we could not see garden view through thick bushes
Stayed 1 night in Jul 2024

10/10 Excellent

Mohammad, Carlsbad

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a real palace! It gives you a luxury experience in the 15th century! It’s a bit remote but cab and Uber are available 24 hours.
Stayed 4 nights in Jul 2024

8/10 Good

Ashwin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2024

8/10 Good

Tiago

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Beautiful property, rooms needs maintaining.
Stayed 2 nights in Jul 2024

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, large property!
Hotel is located in a quiet area with lots of property to leisure around without feeling like you are in a major city. Outdoor pool and indoor pool/spa/sauna were excellent. The staff was very pleasant and helpful during out stay.
Stayed 1 night in May 2024

10/10 Excellent

Marie-Derla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Charles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous palace is the center of this property with modern wings for lodging in a lovely garden setting. Pools are fabulous. Staff couldn’t have been more helpful or pleasant.
Stayed 2 nights in Jul 2024

10/10 Excellent

JAVIER

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nos gustó todo el hotel está increíble. La atención hacia los niños es muy buena
Stayed 3 nights in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

brigitte

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property. Wish I had had more time to enjoy it.
Stayed 1 night in Jul 2024

8/10 Good

marco

Stayed 4 nights in Jul 2024

10/10 Excellent

Nan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 5 nights in Jun 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place to stay. Make sure to spend time on the property to enjoy the gardens in the lake house Staff was phenomenal. Architecture was true to the period.
Stayed 2 nights in Jun 2024

10/10 Excellent

Shanice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic! We stayed an extra night!
Throughly enjoyed our stay at Pestana Palace, did not want it to end! The building is as beautiful as the photos, the room was charming, very comfortable bed, incredible buffet breakfast and facilities (pools, gym, sauna and steam room). Very friendly and helpful staff. My only critisism is the price of the drinks at the pool, €42 for two aperol spritz is a bit crazy! Overall, brilliant stay and we will be back.
Stayed 1 night in Jun 2024

8/10 Good

Clarissa, Pflugerville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, helpful staff. Great breakfast options. Bed was hard to sleep on but other than that a great place to stay.
Stayed 3 nights in Jun 2024

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing staff!
Stayed 2 nights in May 2024

8/10 Good

Emma

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in May 2024

10/10 Excellent

Janice

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is fantastic. The staff are wonderful and the breakfast is amazing. It's like stepping back in time but with all the modern amenities. The rooms and architecture are breathtaking. I would really recommend staying here.
Stayed 10 nights in May 2024

4/10 Poor

stacy

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Palace needs a facelift
Some of the common rooms at the Palace are beautiful while some of the others have very faded and chipped furniture. It’s a shame. We paid almost $800.00 for a junior suite that was badly in need of repairs, replacement carpet (the carpet was badly stained) and new furniture. I was so looking forward to staying in this property it was a big disappointment. On the positive side the bellmen, restaurant staff and concierge were very helpful and friendly.
Stayed 4 nights in May 2024

10/10 Excellent

Sarah

Stayed 3 nights in May 2024