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Tivoli Avenida Liberdade Lisboa – A Leading hotel of the world

5.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Tivoli Avenida Liberdade Lisboa – A Leading hotel of the world

Terrace/patio
Lobby
Lobby
Rooftop bar
Hypo-allergenic bedding, down duvets, minibar, in-room safe

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Pool
    Pool
  • Pet-friendly
    Pet-friendly
  • Bar
    Bar
  • Spa
    Spa
  • Breakfast available
    Breakfast available
  • Parking available
    Parking available

Explore the area

Map
Avenida Liberdade, 185, Lisbon, 1269-050
  • Avenida da Liberdade
    1 min walk
  • Marquis of Pombal Square
    6 min walk
  • Eduardo VII Park
    9 min walk
  • Lisbon (LIS-Humberto Delgado)
    19 min drive

Room options

View all photos for Executive Suite (Extra Bed 3 Adults)

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Executive Suite (Extra Bed 3 Adults)

  • 64 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite (Tivoli Suite Extra Bed 2 Ad + 1 Ch)

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Suite (Tivoli Suite Extra Bed 2 Ad + 1 Ch)

  • 45 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite (Tivoli Suite)

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Suite (Tivoli Suite)

  • 45 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, River View (Extra Bed 3 Adults)

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Deluxe Room, River View (Extra Bed 3 Adults)

  • 23 sq m
  • River view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Suite (Tivoli Suite Extra Bed 3 Adults)

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Suite (Tivoli Suite Extra Bed 3 Adults)

  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, Terrace (Extra Bed 3 Adults)

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Executive Suite, Terrace (Extra Bed 3 Adults)

  • 82 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite (Extra Bed 2 Adults + 1 Child)

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Executive Suite (Extra Bed 2 Adults + 1 Child)

  • 65 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, River View

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Deluxe Room, River View

  • 23 sq m
  • River view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Room, River View (Extra Bed 2 Adults + 1 Child)

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Deluxe Room, River View (Extra Bed 2 Adults + 1 Child)

  • 23 sq m
  • River view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Executive Suite, Terrace

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Executive Suite, Terrace

  • 82 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, Terrace (Extra Bed 2 Adults + 1 Child)

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Executive Suite, Terrace (Extra Bed 2 Adults + 1 Child)

  • 82 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room (Deluxe)

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Family Room (Deluxe)

  • 45 sq m
  • Sleeps 4
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Room, City View (Extra Bed 2 adults + 1 child)

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Deluxe Room, City View (Extra Bed 2 adults + 1 child)

  • 23 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Deluxe Room, City View

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Deluxe Room, City View

  • 23 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room (Avenue View)

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Deluxe Room (Avenue View)

  • 23 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Room, City View (Extra Bed 3 adults)

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Deluxe Room, City View (Extra Bed 3 adults)

  • 23 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Junior Suite (Extra Bed 2 adults + 1 child)

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Junior Suite (Extra Bed 2 adults + 1 child)

  • 45 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Junior Suite

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Junior Suite

  • 45 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Executive Suite

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Executive Suite

  • 64 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (Extra Bed 3 adults)

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Junior Suite (Extra Bed 3 adults)

  • 45 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Family Room (Deluxe, 3 adults)

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Family Room (Deluxe, 3 adults)

  • 45 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Family Room (Deluxe, 2 Adults + 1 Child)

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Family Room (Deluxe, 2 Adults + 1 Child)

  • 45 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

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About the area

Lisbon

With a stay at Tivoli Avenida Liberdade Lisboa – A Leading hotel of the world, you'll be centrally located in Lisbon, steps from Avenida da Liberdade and 13 minutes by foot from Rossio Square. .This family-friendly hotel is 0.3 mi (0.5 km) from Marquis of Pombal Square and 2.5 mi (4 km) from Campo Grande.

What's nearby

  • Avenida da Liberdade - 1 min walk - 0.1 km
  • Marquis of Pombal Square - 6 min walk - 0.6 km
  • Rossio Square - 13 min walk - 1.1 km
  • Santa Justa Elevator - 15 min walk - 1.3 km
  • Castle of São Jorge - 3 min drive - 2.6 km

Getting around

  • Avenida Station - 2 min walk
  • Rossio Station - 11 min walk
  • Humberto Delgado Airport (LIS) - 19 min drive

Restaurants

  • ‪SEEN by Olivier Lisboa - ‬1 min walk
  • ‪Honest Greens - Avenida - ‬3 min walk
  • ‪Restaurante O Coradinho - ‬4 min walk
  • ‪DOTE - Cervejaria Moderna - ‬3 min walk
  • ‪A Padaria Portuguesa - ‬3 min walk

About this property

Tivoli Avenida Liberdade Lisboa – A Leading hotel of the world

Luxury Lisbon hotel in Lisbon City Center with 2 restaurants
Tivoli Avenida Liberdade Lisboa – A Leading hotel of the world offers 285 air-conditioned accommodations with minibars and safes. Beds feature down comforters. A pillow menu is available. LCD televisions come with cable channels.

Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a sauna, a fitness center, and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 6 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy.
Make yourself at home in one of the 285 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a sauna, a fitness center, and a seasonal outdoor pool. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy local cuisine at Cervejaria Liberdade, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 7 AM to 10 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and limo/town car service. This hotel has 12 meeting rooms available for events. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a cruise ship terminal shuttle.
Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10 AM.
Cervejaria Liberdade - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner. Reservations are required.
Seen - This restaurant specializes in international cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open select days.
Sky Bar - This rooftop bar serves light fare only. Happy hour is offered. Open daily.
24-hour room service is available.

Awards and affiliations

The property is a member of the Leading Hotels of the World and Historic Hotels of the World.

Languages

English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking on site (EUR 17.50 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Cruise terminal shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–10 AM: EUR 38 per person
  • 2 restaurants
  • 1 poolside bar and 1 bar
  • 24-hour room service

Restaurants on site

  • Cervejaria Liberdade
  • Seen
  • Sky Bar

Things to do

  • Fitness centre
  • Full-service spa
  • Sauna
  • Seasonal outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Free cots/infant beds
  • In-room childcare (surcharge)
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Reception hall
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms - 12

Outdoors

  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 100% renewable energy
  • At least 80% of food locally sourced
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Dressing gowns
  • Bath or shower
  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • TV channels
  • LCD TV

Food and drink

  • Coffee/tea filters (reusable)
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Iron/ironing board
  • Recycling
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the cruise terminal and airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 40 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 55 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 38 per person
  • Airport shuttle fee: EUR 39 per vehicle (one-way)
  • Self parking fee: EUR 17.50 per day
  • Pet fee: EUR 40 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Payment in full will be due at check-in for all bookings where payment for the stay will be made on site instead of at the time of booking.
Property Registration Number 358

We should mention

The seasonal pool will be open from June to September
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel Lisboa Tivoli
Hotel Tivoli Lisboa
Hotel Tivoli Lisboa Lisbon
Lisboa Hotel Tivoli
Lisboa Tivoli
Lisboa Tivoli Hotel
Tivoli Hotel Lisboa
Tivoli Lisboa
Tivoli Lisboa Hotel
Tivoli Lisboa Lisbon
Tivoli Lisboa Hotel Lisbon
Tivoli Avenida Liberdade Lisboa Hotel
Tivoli Avenida Liberdade Lisboa

Tivoli Avenida Liberdade Lisboa – A Leading hotel of the world Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 643 out of 1000 reviews" "
Rating 8 - Good. 237 out of 1000 reviews" "
Rating 6 - Okay. 68 out of 1000 reviews" "
Rating 4 - Poor. 31 out of 1000 reviews" "
Rating 2 - Terrible. 21 out of 1000 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Denny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Norbert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This is what every hotel tries to be!
Stayed 2 nights in Aug 2024

2/10 Terrible

John

Stayed 2 nights in Aug 2024

10/10 Excellent

Alyson

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Tatsiana

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is incredibly beautiful, offering a true oasis with its pool, which makes a stay in Lisbon especially pleasant. During the hot summer days, when walking up and down the city's hills can be exhausting, the opportunity to cool off, relax a bit, and enjoy a cold drink is simply invaluable. The entire staff is very polite and accommodating. The beds are comfortable, and you can even sleep with the windows open without much noise disturbance. Although the hotel is not located in the most touristy center of the city, it is within walking distance of all the major attractions. This location is ideal, especially considering that the central Baixa area is filled with restaurants and is bustling with people who often stay out late. If you are traveling with children who go to bed earlier, staying away from the noisy center is a better choice.
Stayed 4 nights in Jul 2024

8/10 Good

Snigdha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 3 nights in Jul 2024

10/10 Excellent

Patrick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing welcoming staff and beautiful hotel
Stayed 3 nights in Jul 2024

2/10 Terrible

Raif

Travelled with family
Disliked: Staff & service
The hotel check in and room condition is average. The AC in both rooms was not working and we had to call in technician at med night and remained faulty. Staff and service is average and not worth to have name Anantara attached to it
Stayed 1 night in Jul 2024

10/10 Excellent

Joe

Liked: Cleanliness, amenities, property conditions & facilities
Awesome
Stayed 4 nights in Jul 2024

10/10 Excellent

Bruno

Stayed 2 nights in Jun 2024

10/10 Excellent

Jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in Jun 2024

2/10 Terrible

Charles

Disliked: Staff & service, room comfort
2 star hotel at a 5 star price
The air conditioning is horrendous, we barely slept since the room was so warm. We called for help ensuring it was working and got someone who came to the room and insisted that setting the thermostat to 5° would fix it — it didn’t. Upon our early arrival we left our luggage at the hotel and got a ticket and specified we were waiting for our room to be ready as opposed to checking out when asked. We cane back once our room was ready and were told our luggage is already in our room. We get to the room and it’s not. So I call and they now say it’s on the way up. However they never took our name when we left our luggage so there’s no way for them to know where to bring it. The person we spoke with twice, also cut me off while speaking both times, as I was trying to explain to them that situation and how I was 99% sure they’re incorrect and there’s no way for them to know where to bring our luggage. Finally we go down and speak to someone else who takes us to the room with our luggage and we get it. No apologies, no nothing acknowledging how they flat out lied to us twice about our luggage being in the room, and then on the way to the room. We wasted almost an hour dealing with this incompetence during our very brief 1 night stay. If you enjoy awful service, being lied to, and sweating while you sleep, this is the hotel for you.
Stayed 1 night in Jun 2024

10/10 Excellent

Michelle

Stayed 2 nights in Jun 2024

10/10 Excellent

Suzanne, Alamo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great for walking around city center to shop snd dine.
Stayed 3 nights in Jun 2024

8/10 Good

Simone

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel location it is a plus, nice area, fancy stores, safe. We got a room upgrade for a family plus size but some mold smell hard to pass.
Stayed 2 nights in Jun 2024

10/10 Excellent

Leslie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible service and graciousness.
Stayed 3 nights in Jun 2024

10/10 Excellent

Carla, Great Falls

Stayed 6 nights in Jun 2024

4/10 Poor

Jill

Travelled with family
Liked: Cleanliness
The room was unacceptably noisy from the bar - loud noise until 2am
Stayed 2 nights in May 2024

10/10 Excellent

Magali

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the staff.
Stayed 4 nights in May 2024

10/10 Excellent

Donald

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a bit of a challenging start to the stay, but the staff were extremely helpful in resolving the problem and ensuring that our stay was excellent. The room was very nice and although we did not have dinner in the hotel, the room service order was delicious. Breakfasts were great and we had wonderful service each morning from Maria each morning. The hotel is well located and walkable to the historic sector of Lisbon. I would recommend the Tivoli Avenida to anyone staying in central Lisbon. Thanks to the hotel again for a wonderful stay.
Stayed 1 night in May 2024

8/10 Good

Carlos J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lisboa is a must
Great stay at a wonderful hotel. The best breakfast ever!!! Hotel under construction during our stay (wish we had been forewarned). But staff tried their best to make up for it.
Stayed 3 nights in Apr 2024

4/10 Poor

MARISTELA

Stayed 1 night in Apr 2024

8/10 Good

Alexandre, Aventura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, great service, rooms a little bit dated..
Stayed 2 nights in Apr 2024

10/10 Excellent

JORGE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel in heart of the Lisbon .
Stayed 2 nights in Apr 2024

10/10 Excellent

jane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, very pleasant stay. We stayed 2 nights. I had booked a room for 3 adults (my husband and I and adult son). We got into room approximately 3:00 pm after red eye from the States. The room had 1 king bed. Called the desk. Told other bed would be brought in at turndown. We were tired, needed a short nap. Had to pay for an upgrade to get another room which had a pullout coach. Room was very nice but another E150/night. Finally settled in new room, decided on short rest and construction began which continued for several hrs. Talked to desk again, they apologized and said it would stop 6:30 pm. The desk did send up some wine and fruit as an apology which was a nice gesture. The lobby has a bar area which was very nice and served a light menu. The hotel overall was wonderful. The staff was attentive. I would stay there again, but I would check room accommodations first
Stayed 2 nights in Mar 2024